Latest News
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Co-op launches micro store chain for food on the go in UK first
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Ann Summers to trial body-worn cameras
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Former Dunelm CEO joins board at The Works
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Harvey Nichols to unveil reimagined ground floor as part of Knightsbridge flagship transformation
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Sainsbury’s hit with online payment issues
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Retail leaders concerned taxes rises could drive inflation and job losses
Archive News
British lingerie brand Ann Summers has revealed plans to roll out a trial of body-warn cameras.
Posted: 1/8/2025
Book and craft retailer The Works has announced the appointment of Nick Wharton as independent non-executive director and as chairman of the audit committee.
Posted: 1/8/2025
Co-op is launching a new chain of micro format stores offering food on the go in a UK first for a national grocer.
Posted: 1/8//2025
Harvey Nichols is set to launch the first phase of a major transformation of its Knightsbridge flagship store, unveiling a newly reimagined ground floor in September 2025 as part of its ongoing strategic reset
Posted: 01/08/2025
Asos has announces the appointment of Natasja Laheij as chair if its board and the appointment of William Barker as deputy chair.
Posted: 31/07/2025
Retailers are concerned that government tax policy could drive up inflation and job losses, according to a new survey of chief financial officers (CFOs) and finance directors in the sector by the British Retail Consortium (BRC).
Posted: 31/07/2025
Chinese ecommerce company JD.com has announced a voluntary public takeover offer for all outstanding shares of Ceconomy, the German parent company of MediaMarkt and Saturn, in a deal that values the European electronics retailer at about €2.2 billion
Posted: 31/07/2025
British supermarket chain Sainsbury’s experienced card payment issues on Wednesday which impacted some of its customers' online grocery orders.
Posted: 31/7/2025
Buy Now, Pay Later (BNPL) firm Klarna has been given the go-ahead for an Electronic Money Institution (EMI) licence by the Financial Conduct Authority (FCA).
Posted: 30/7/2025
Co-op has announced it will offer rail engineering apprenticeships to prisoners to tackle a skills shortage in the UK market and reduce reoffending rates.
Posted: 30/07/2025
Marks and Spence (M&S) has launched a one-year quality guarantee on all children’s clothing.
Posted: 30/07/2025
Card Factory has agreed to acquire the online personalised greetings card and gift retailer Funky Pigeon from WH Smith for £24 million, marking a significant shift in both companies’ strategies
Posted: 30/07/2025
Tesco has expanded its partnership with data collaboration platform LiveRamp in a bid to boost data-driven marketing across its grocery, home & clothing, mobile, and retail media divisions.
Posted: 30/7/2025
Checkout.com has announced a strategic partnership with Visa to launch card issuing capabilities for merchants across the UK and Europe, aiming to streamline payments and improve capital efficiency for businesses, particularly in the travel sector
Posted: 30/07/2025
Ocado Retail has said it is the first UK grocer to scale packaging traceability through its partnership with Polytag.
Posted: 29/7/2025
Aldi will raise the minimum rate of pay for its store employees to at least £13.00 per hour.
Posted: 29/07/2025
Co-op has installed more than 6,500 solar panels at its largest regional distribution centre.
Posted: 29/07/2025
The European Commission has preliminarily found Chinese e-commerce platform Temu in breach of the Digital Services Act for failing to adequately assess risks of illegal products being sold on its marketplace
Posted: 29/07/2025
Marks and Spencer (M&S) is to give members of its loyalty scheme Sparks preferential rates on foreign exchange.
Posted: 28/07/2025
An investigation by Which? has found that around two thirds of cosmetics purchased from online marketplaces may be counterfeit.
Posted: 28/07/2025
The New Zealand government has announced plans to ban surcharges on most in-store electronic payments, aiming to save consumers up to NZ$150 million annually
Posted: 28/07/2025
Deliveroo Express, which was launched in April, is a new white label tool from the delivery company which enables grocers and retailers to use its backend tech infrastructure and rider network to fulfil on-demand orders through their own website or app.
Posted: 28/7/2025
Carrefour is to sell its Italian business to food and drinks manufacturer NewPrinces Group.
Posted: 25/07/2025
IKEA has opened the first of its three new small stores in Harlow, 100 days after acquiring the lease.The two other compact shops, which will be located in Norwich and Chester, will open by the end of the year
Posted: 25/07/2025
UK retail sales volumes increased by 0.9 per cent in June following a dip of 2.8 per cent in the previous month
Posted: 25/7/2025
Shoplifting in England and Wales has reached its highest level since records began, with 530,643 offences reported in the year to March 2025
Posted: 25/07/2025
Lincolnshire Co-op is implementing a new inventory management system designed to provide more accurate and efficient stock management and drive growth across its diverse operations
Posted: 24/07/2025
The investment, which forms part of the company’s on-site renewable energy programme, will see the fourth largest supermarket install advanced 144 kWp solar systems across 41 stores before the end of 2025.
Posted: 24/7/2025
Currys has rolled out an agentic AI video tool in one of the largest tech repair centres in Europe in what it describes as a retail first.
Posted: 24/07/2025
High street fashion retailer River Island is at risk of running out of money by the end of August unless landlords and creditors approve a sweeping rescue plan
Posted: 24/07/2025
The pilot, which is starting at the company's Fareham store, will eventually be expanded in a wider, phased rollout across 300 B&Q stores.
Posted: 23/7/2025
The online market for used and returned products is now worth €21.6 billion across Europe and is expected to grow by €2 billion in 2025, according to new research commissioned by Amazon.
Posted: 23/07/2025
Amazon has reached a deal to acquire Bee, a San Francisco-based startup that makes an artificial intelligence-enabled wristband designed to listen to and transcribe conversations
Posted: 23/07/2025
John Lewis has launched a rapid delivery pilot with Uber Eats, offering customers in Leeds and Stratford access to 150 curated products within 30 minutes of ordering through the food delivery app
Posted: 23/07/2025
Subway has hired Jonathan Fitzpatrick as its new chief executive officer, effective 28 July
Posted: 22/07/2025
German lifestyle retailer Butlers has launched a new checkout system across 100 stores in Germany, Austria and Switzerland.
Posted: 22/07/2025
The new portal provides a space for members to view and manage their investments online for the first time.
Posted: 22/7/2025
Hilco Capital, the investment firm known for backing high street names such as Superdry, Lakeland and HMV, is reportedly preparing a bid for the UK arm of Claire’s, the jewellery and accessories retailer that operates around 280 stores across the country
Posted: 22/07/2025
Amazon has launched a scheme to provide small businesses in the UK with training and best practice advice on how to innovate as they scale.
Posted: 21/07/2025
The new ‘Waitrose Delivery Pass’ gives customers with an online grocery account the option to pay upfront for their chosen subscription period of one month, six month, or 12-months.
Posted: 21/7/2025
Marks & Spencer (M&S) says it has become the first UK retailer to introduce invisible ultraviolet (UV) labels on four-pint milk bottles
Posted: 21/07/2025
A prominent entrepreneur who founded the now-bankrupt clothing technology startup CaaStle has been criminally charged with defrauding investors out of more than $300 million, the US Department of Justice announced on Friday
Posted: 21/07/2025
European fashion retailer Zalando is boosting its delivery service capabilities across Estonia, Latvia and Lithuania
Posted: 18/07/2025
Marks and Spencer (M&S) has announced its Sparks loyalty scheme is fully back online following a cyber-attack in April this year.
Posted: 18/07/2025
Superdrug has announced the promotion of Simon Comins to chief operating officer (COO).
Posted: 18/07/2025
The platform is already available to 5,000 staff members across the tech retailer’s supply chain and services teams.
Posted: 18/7/2025
The Magnum Ice Cream Company has announced plans for a major roll out of AI-powered and autonomous vending freezers over the next few months
Posted: 17/07/2025
Fashion retailers Topshop and Topman have announced a runway show this summer to promote the relaunch of the brands’ website and present their autumn collections.
Posted: 17/07/2025
French supermarket chain Auchan will sell 19 of its supermarkets to discounter Lidl.
Posted: 17/07/2025
According to the study, the number of remote access cyber-attacks – whereby an unauthorised individual gains access to a computer or network from a remote location – jumped by eight per cent during the 2024 Black Friday/Cyber Monday period compared to the previous year.
Posted: 17/7/2025
Marks and Spencer (M&S) is expanding its global reach through a new fashion partnership with David Jones, an Australian department store.
Posted: 16/07/2025
Food inflation figures also rose from 4.4 per cent in May to 4.5 per cent over the four-week period.
Posted: 16/7/2025
Juice and coffee bar chain Joe & The Juice has rolled out a new multimedia countertop Android payment terminal across its stores
Posted: 16/07/2025
The Co-op has partnered with The Hacking Games to help prevent cybercrime by identifying young cyber talent in the wake of a high-profile cyber-attack against the retail industry
Posted: 16/07/2025
Iceland Foods is to roll out rooftop solar systems across multiple sites within its retail estate.
Posted: 15/07/2025
Croatian supermarket chain Konzum has rolled out an AI-powered platform to boost its e-grocery operations as it seeks to meet rising consumer demand for online grocery services
Posted: 15/07/2025
Fashion brand Mango has appointed the former chief executive of H&M Helena Helmersson as a new independent member of its board of directors, the company's highest decision-making authority.
Posted: 15/7/2025
The new AI-powered tool acts as an interactive model that mirrors the complexity, scale, and pace of its supply chain, simulating complex operational scenarios to enable the retailer to adopt new technologies and rehearse the transformation of its supply chain.
Posted: 15/7/2025
Aldi Belgium is rolling out a loyalty programme across all 440 stores in the country.
Posted: 14/7/2025
The company has earmarked the bulk of the funding for its sites in the North West of England, with the capital being used to increase capacity, capability and productivity through more automated lines and updated factory infrastructure.
Posted: 14/7/2025
Primark has promoted Matt Houston to the role of chief customer and digital officer.
Posted: 14/7/2025
Marks & Spencer (M&S) is allocating £1 million towards funding innovation projects designed to help it meet its net zero target by 2040
Posted: 14/07/2025
EG Group, the international operator of convenience retail, foodservices and fuel stations, has announced the appointment of Mark Segal as group chief financial officer (CFO).
Posted: 11/07/2025
Spanish lifestyle menswear brand has announced the roll out of a new AI-powered in-season inventory platform as it seeks to optimise stock management
Posted: 11/07/2025
Following an investigation by the National Crime Agency, two males aged 19, another aged 17, and a 20-year-old female were apprehended in the West Midlands and London on Thursday.
Posted: 11/7/2025
Coop Norway is rolling out 128 digital screens across 32 of its regional Coop Obs hypermarkets
Posted: 10/07/2025
Dutch-Belgian food retail group Ahold Delhaize has announced the appointment of Jan Brecht as chief technology officer (CTO) and member of the executive committee.
Posted: 10/07/2025
The UK’s largest supermarket said that the multi-million-pound distribution centre will be a modern, energy-efficient site, equipped with the latest technology to support its growing store network.
Posted: 10/7/2025
Lidl has become the latest major supermarket to trial new "VAR-style" self-service checkouts in select UK stores as retailers battle record levels of shoplifting
Posted: 10/07/2025
Southern Co-op has announced plans to launch a new membership app which will include games, challenges, and new promotions capabilities.
Posted: 9/7/2025
Lidl has announced plans to trial a self-scanning feature which will be integrated into its Lidl Plus app.
Posted: 9/7/2025
AliExpress, the international online retail marketplace of Alibaba International Digital Commerce Group, is launching an hourly delivery service in London as it seeks to become a one-stop shop for local consumers in the UK
Posted: 09/07/2025
Morrisons has launched a new artificial intelligence-powered product finder tool built with Google's Gemini AI models to help its 10 million weekly customers locate products within stores
Posted: 09/07/2025
Homewares retailer Dunelm Group has appointed current chief retailer and technology officer at Sainsbury’s Clodagh Moriarty as its new chief executive
Posted: 08/07/2025
Tesco Ireland has announced it will open 10 new stores as part of a €40 million investment aimed at expanding its operations.
Posted: 8/7/2025
Online retailers across the United States are expected to generate $23.8 billion in sales during this year's Prime Day event
Posted: 08/07/2025
In most locations consumers will have 24/7 access to thousands of products, including groceries, baby essentials, snacks, and alcohol, with rapid delivery supported by GoPuff's micro-fulfilment centres.
Posted: 8/7/2025
Marks and Spencer (M&S) has expanded its range as part of its aim to become a “shopping list retailer” for families.
Posted: 7/7/2025
Waitrose has announced a “multi-million” investment in a 360,000sq ft distribution centre in Bristol to serve customers in the Southwest.
Posted: 7/7/2025
Argos has integrated an AI-powered visual commerce tool into its online shopping experience as the retailer looks to give its product pages a more dynamic and customer-focused feel
Posted: 07/07/2025
H&M is reportedly trialling body cameras in stores to tackle shoplifting and abuse of its staff.
Posted: 7/7/2025
An investigation by consumer champion Which? has found that many products could be at risk of failing rules designed to prevent greenwashing.
Posted: 4/7/2025
The company also has plans for two more stores in Christchurch and Wimborne Minster over the next few months.
Posted: 4/7/2025
France’s antitrust agency has fined fast-fashion brand Shein €40 million for allegedly using deceptive sales and marketing practices
Posted: 04/07/2025
Asda has announced a comprehensive overhaul of its family leave policies, doubling paternity leave and significantly expanding support for parents, carers and colleagues experiencing pregnancy loss across its 140,000-strong workforce
Posted: 04/07/2025
Pandora has rolled out a new ERP system to support its ongoing digital transformation.
Posted: 3/7/2025
US chain retailer BestBuy has appointed Neal Sample as its new chief digital and technology officer, replacing Brian Tilzer who is departing after more than seven years at the firm, according to a report by Bloomberg
Posted: 03/07/2025
Mango has launched a generative AI (genAI) powered fashion assistant to help shoppers discover and combine clothes.
Posted: 3/7/2025
Online fashion retailer Asos has launched ASOS.WORLD, its new loyalty programme for UK customers, following a successful trial that began in March
Posted: 03/07/2025
Crypto wallet Bitget is launching a zero-fee crypto-linked card in the EU and UK that allows users to spend crypto directly from their wallets at over 150 million Mastercard accepting merchants worldwide.
Posted: 02/07/2025
Sports Emotion has announced the rollout of a new AI-driven merchandising platform as the Spanish multi-brand group looks to optimise its in-season inventory and boost operational efficiency
Posted: 02/07/2025
Marks & Spencer will be over the worst of its devastating cyber attack by August, chief executive officer Stuart Machin told shareholders as the British retailer faces questions over whether the incident could have been prevented
Posted: 02/07/2025
British fashion retailer New Look has announced the implementation of a new AI-powered customer data cloud.
Posted: 2/7/2025
Parcel delivery firm Evri has announced plans to double its network of ParcelShops and lockers to 25,000 locations by 2030.
Posted: 1/7/2025
The winners of this year's Retail Systems Awards have been announced following a prestigious ceremony held on 19th June in Central London, celebrating excellence and innovation across the retail technology sector
Posted: 20/06/2025
Disney has hired Nike veteran Ron Faris as the new senior vice president of global marketing for its merchandising division
Posted: 01/07/2025
US retailer The Home Depot has agreed to acquire building products distributor GMS Inc for $5.5 billion, including debt, outbidding rival QXO in a takeover battle for the specialty construction materials company
Posted: 01/07/2025
The John Lewis Partnership has announced the expansion of its retail media network with the launch of new offsite ad capabilities for partner brands.
Posted: 1/7/2025
Walmart has renewed its partnership with Scandit, a smart data capture company, to continue enhancing the digital integration of its operations
Posted: 30/06/2025
Pandora has revealed it has been working in partnership with Amazon to uncover and shut down a sophisticated criminal network responsible for selling counterfeit jewellery in several European countries.
Posted: 30/06/2025
The UK Competition Appeal Tribunal ruled that Visa and Mastercard's multilateral interchange fees breach European competition rules, the regulator said on Friday
Posted: 30/06/2025
Asda is plotting to overtake Primark as Britain's biggest clothing retailer by volume, as the supermarket chain doubles down on its George fashion brand to spearhead a broader company revival
Posted: 30/06/2025
Australian supermarket chain Woolworths has unveiled its first fully automated central fulfilment centre in Western Sydney, marking a significant expansion of its online grocery capabilities
Posted: 27/06/2025
Sainsbury's-owned Habitat has partnered with Pinterest to create a new campaign titled "The Home of Attention", a storytelling series demonstrating how to transform living spaces with carefully selected furniture pieces
Posted: 27/06/2025
Superdrug will introduce 30 Beauty Playgrounds across the UK, offering customers opportunities to explore brands, access beauty services, receive expert advice and create content during their shopping experience
Posted: 27/06/2025
Swedish fashion retailer H&M is attempting to win market share from competitors in the United States by maintaining stable prices whilst rivals including Zara and Shein raise theirs, as US tariffs disrupt the fast-fashion industry
Posted: 26/06/2025
Amazon has introduced three AI-powered technologies designed to enhance parcel packaging, delivery, and supply chain forecasting, as part of its efforts to streamline operations and improve customer service
Posted: 26/06/2025
Topps Tiles has announced Alex Jensen as its new chief executive, succeeding Rob Parker who revealed plans to retire earlier this year
Posted: 26/06/2025
Nickyl Raithatha, chief executive of Moonpig, has informed the company's board of his decision to step down after seven years leading the greeting cards retailer
Posted: 26/06/2025
Primark plans to cut approximately 150 roles across Ireland, the UK, and the US, with around 100 of those redundancies expected at its Dublin headquarters
Posted: 26/06/2025
US retail giant Walmart has implemented several AI-powered tools designed to streamline operations, reduce inefficiencies and improve workplace productivity for its employees
Posted: 25/06/2025
Athletic-inspired fashion and footwear retailer Hibbett has unveiled a new e-commerce website and app focused on children’s products, the company announced on Wednesday
Posted: 25/06/2025
Food retailer Greggs has opened its first eco-friendly drive-thru in Winchester, designed to trial in-store initiatives that reduce the company’s environmental impact
Posted: 25/06/2025
Amazon has been ranked as the worst performing food retailer for the third consecutive year in the UK grocery regulator's annual supplier compliance survey, despite showing some improvement from 2024
Posted: 25/06/2025
Aldi is planning to create 1,000 new store positions by the end of 2026 as part of its UK expansion strategy
Posted: 24/06/2025
Asda has abandoned plans to introduce new staff uniforms next year as the struggling supermarket redirects resources towards cutting prices and upgrading stores in its turnaround efforts
Posted: 24/06/2025
Morrisons has ordered staff at its Bradford headquarters to return to working five full days per week, abandoning its flexible working policy as the supermarket battles intensifying competition from discount rivals
Posted: 23/06/2025
Flying Tiger Copenhagen has reported a "record-breaking" 2024 performance in its recently published financial results, with plans to accelerate global expansion
Posted: 23/06/2025
Ralph Lauren has announced the appointment of Angela Ahrendts as its new lead independent director following the company’s annual shareholder meeting
Posted: 23/06/2025
The Cyber Monitoring Centre (CMC) has classified the cyber attacks on the Co-op and Marks and Spencer as a Category 2 systemic event in its first live public assessment of the financial impact on the UK of a cyber incident.
Posted: 23/06/2025
River Island is set to shut 33 of its 230 stores as part of a major restructuring plan that could put over 1,000 jobs at risk, with a further 71 shops under review pending talks with landlords
Posted: 23/06/2025
Tesco has introduced five new battery and solar powered refrigerated delivery vehicles to its Peterborough distribution centre fleet
Posted: 20/06/2025
Pinterest is testing new artificial intelligence solutions including a feature that enables advertisers to transform existing product catalogues into shoppable collages within minutes
Posted: 20/06/2025
Cosmetics brand Kiko Milano has implemented new technology and opened a new distribution centre to improve its supply chain operations.
Posted: 20/06/2025
Amazon will invest over $233 million in India during 2025 to enhance its operations infrastructure, improve employee well-being programmes, and develop new technology for its fulfilment network
Posted: 19/06/2025
Tata Consultancy Services has publicly denied that any of its systems were compromised in the cyber attack that disrupted Marks & Spencer operations and led to customer data theft at the British retailer
Posted: 19/06/2025
The Co-op Group has agreed a new £350 million lending facility with six banks including Barclays, HSBC UK, Lloyds and fellow co-operative Rabobank
Posted: 19/06/2025
UK supermarket chain Waitrose is set to open its first full-size store in seven years in Bristol
Posted: 19/06/2025
Asda has announced the appointment of Darren Blackhurst as its new chief commercial officer, food.
Posted: 19/06/2025
Primark has instructed staff in its product teams to return to the office four days a week from mid-September
Posted: 19/06/2025
French retail chain Monoprix has implemented an AI-powered and forecasting tool across 400 stores.
Posted: 18/06/2025
Luxury conglomerate Kering has appointed Luca de Meo, the chief executive officer of French carmaker Renault, as its new chief executive officer in a bid to revive the debt-laden owner of Gucci and other premium brands
Posted: 18/06/2025
Ocado Group has revealed plans to construct a new robotic warehouse in Parets del Vallès, Catalonia, marking an expansion of its partnership with Spanish supermarket chain Bon Preu.
Posted: 18/06/2025
John Lewis has announced the appointment of Anna Braithwaite as its chief customer officer.
Posted: 18/06/2025
Klarna has introduced an AI-powered hotline that connects customers to an AI avatar of its chief executive and founder, Sebastian Siemiatkowski.
Posted: 17/06/2025
Asos has appointed its current director of group finance, Aaron Izzard, as its new chief financial officer, effective July 1
Posted: 17/06/2025
The Mousquetaires Group, a privately held French retail group which operates Intermarché supermarkets, has submitted a firm offer to rival Colruyt Group to acquire 81 supermarkets and 44 service stations located in the East and Central-East of France.
Posted: 17/06/2025
London mayor Sadiq Khan has given the green light to pedestrianise Oxford Street after receiving overwhelming public support
Posted: 17/06/2025
AliExpress has launched warehouses and fulfilment centres in Europe to offer faster shipping times to customers living in the region.
Posted: 16/06/2025
Global beauty brand e.l.f. Cosmetics has partnered with Pinterest to launch a new AI-powered digital experience that aims to help users find their perfect makeup match
Posted: 16/06/2025
Asda has announced it will invest £10 million in refreshing over 180 of its in-store cafés.
Posted: 16/06/2025
Britain's biggest supermarkets and West End retailers are facing a £600 million surge in property taxes next year as Government reforms to business rates take effect from April 2026
Posted: 16/06/2025
E-commerce tech platform Shopify has revealed that a new partnership with Coinbase and Stripe will enable stablecoin payments for merchants.
Posted: 13/6/2025
eBay is planning a US live event tour that will bring livestream shopping and collector-focused experiences to cities across the country
Posted: 13/06/2025
Carrefour is trialling a new AI tech platform at one of its French hypermarkets to support a “new generation” of connected stores
Posted: 13/06/2025
The latest figures from the British Retail Consortium (BRC) and Sensormatic show that footfall was down from a 7.2 per cent increase in April, with a decline across the whole of the UK.
Posted: 13/6/2025
Mattel, the maker of Barbie and Hot Wheels, has announced a strategic collaboration with OpenAI to develop artificial intelligence-powered toys and experiences, with the first product expected to launch later this year
Posted: 13/06/2025
Electronics retailer Currys has doubled its Cash for Trash recycling incentive, offering customers £10 vouchers when they drop off unwanted electronics at any UK store between 11 June and 8 July
Posted: 11/06/2025
Traditional supply chain models need to be more collaborative to facilitate the right technology solutions for managing disruption, Tesco’s head of products has said
Posted: 11/06/2025
Consumer champion Which? has warned social media users to watch out for health and beauty adverts which make false promises about their effectiveness or claim to be endorsed by medical bodies.
Posted: 11/06/2025
Walmart has announced a new partnership with Mastercard to provide credit cards to customers in the US.
Posted: 11/06/2025
The Norwegian Consumer Council has reported Klarna to the country's Consumer Authority as it claims that Klarna is violating regulations by not informing consumers about the real costs involved in credit purchases
Posted: 11/06/2025
The retailer's new 11,900 sq. ft, two-floor store, which is located at the city's Trafford Palazzo, will host an expanded range of homeware and lifestyle items.
Posted: 11/6/2025
Debenhams Group has announced the implementation of artificial intelligence technology at scale across its product pricing and promotions operations
Posted: 11/06/2025
The data reveals that there were a total of 2.76 million jobs as of March 2025, around 93,000 fewer than the same month of the previous year, and 364,000 less than in 2015.
Posted: 10/6/2025
Future retail technologies will be multi-sensory and capable of seamless transitions between devices, the chief technology officer (CTO) of Selfridges has said
Posted: 16/06/2025
Walmart has launched an agentic AI shopping assistant for customers shopping on its app.
Posted: 10/06/2025
Marks & Spencer has begun accepting online orders again after suspending its website shopping for 46 days following a devastating cyber attack that struck over the Easter weekend
Posted: 10/06/2025
Sandwich and coffee shop chain Pret A Manger has announced it is launching a new store format which features a more spacious environment with made-to-order food.
Posted: 9/6/2025
Clothing and home retailer Matalan will invest over £25 million in its UK store estate as part of its business transformation strategy.
Posted: 9/6/2025
According to new figures released by the trade association, the UK retail industry has already lost nearly 10 times the number of jobs of the entire steelmaking sector over the past decade.
Posted: 9/6/2025
Sports Direct is facing scrutiny from consumer watchdog Which? over allegedly misleading pricing practices that may breach consumer protection laws
Posted: 09/06/2025
The new platform includes self-enablement features, including an intuitive screen designer, a “cutting edge" promotion tool, and configuration management to allow in-store teams to make updates without relying on third-party support.
Posted: 6/6/2025
Walmart has extended its drone delivery service to five major US cities, becoming the first retailer to deliver by drone in five states: Arkansas, Georgia, North Carolina and Texas
Posted: 06/06/2025
Morrisons has appointed Emma Pacey as new trading director for general merchandise.
Posted: 6/6/2025
Hackers who targeted Marks & Spencer sent an abusive email directly to the retailer's chief executive officer Stuart Machin
Posted: 06/06/02026
Visa's head of digital identity has described the upcoming EU Digital Identity Wallet (eID) plans as a “gamechanger” for payments and banking.
Posted: 5/6/2025
Deliveroo is trialling drone food deliveries in the Blanchardstown area of Dublin
Posted: 05/06/2025
Fashion and homewares retailer Matalan has implemented a new point of sale platform across its stores.
Posted: 5/6/2025
Pan-European consumer organisation BEUC has filed a formal complaint with the European Commission against fast-fashion retailer Shein, accusing the company of using deceptive "dark patterns" designed to pressure customers into excessive purchasing
Posted: 05/06/2025
Swedish skincare brand Glowid has implemented a new delivery management system that has reduced errors by up to 50 per cent and accelerated order processing, the firm said
Posted: 04/06/2025
Clothing retailer Next has implemented an AI-driven platform to increase fraud detection and enhance security.
Posted: 4/6/2025
Marks & Spencer is staging in-store recruitment open days to maintain its pipeline of new staff whilst unable to accept applications online following a cyberattack that has disrupted operations for over five weeks
Posted: 03/06/2025
Users of e-commerce platform Temu fell by 58 per cent in May, according to intelligence firm Sensor Tower
Posted: 3/06/2025
Cotswold Outdoor Group, the parent company of high street brands Cotswold Outdoor, Runners Need and Snow + Rock, has launched its new retail media network, Cotswold Outdoor Group Media Portal.
Posted: 03/06/2025
Germany's competition authority has issued a preliminary warning to Amazon over pricing mechanisms that could breach national and European Union competition laws, raising fresh concerns about the tech giant's dominance in online retail
Posted: 03/06/2025
John Hoke, Nike's chief innovation officer (CIO), is retiring after more than 30 years at the sportswear giant
Posted: 02/06/2025
Aldi has announced that Jason Hart, who has held the role of chief executive of Aldi US for 10 years, will be promoted to the executive board of Aldi Süd as group chief operating officer.
Posted: 02/06/2025
The new tool includes custom-built AI-powered software to operate the warehouse robots, a cross-platform web application, specially designed transportation cages, an ‘Rack Robots'.
Posted: 2/6/2025
Tesco is trialling shorter opening hours at some of its Express convenience stores, closing them at 10pm instead of 11pm
Posted: 02/06/2025
The new platform, called H&B&Me, uses a tool that assess a customer's biological age vs their real age, providing tips on how to reduce it.
Posted: 30/5/2025
The move comes as many businesses across the retail industry roll out similar Open Banking options for their customers.
Posted: 30/5/2025
Digital retailer Very, which is operated by The Very Group, has announced the launch of a new boutique fashion range.
Posted: 30/05/2025
Amazon said it is testing a new generative AI (genAI) short-form audio feature that synthetises product summaries and reviews
Posted: 30/05/2025
Fast-fashion retailer Shein has announced plans to significantly increase product safety testing in 2025, targeting 2.5 million tests compared to 2 million conducted in 2024, following warnings from European Union authorities over unsafe products on its platform
Posted: 30/05/2025
UK online fashion and sportswear retailer MandM has launched a new mobile app which will combine AI-driven search capabilities with premium shopping features.
Posted: 29/5/2025
Jan De Baets, the head of listing and e-commerce compliance at TikTok, has left the video-sharing platform after almost two years
Posted: 29/05/2025
US retail giant Walmart has launched an AI-powered platform designed to encourage its customers eat healthier.
Posted: 29/05/2025
Aldi is set to open ten new stores over the next 14 weeks as part of its ambitious expansion plans, whilst a further 30 existing stores will undergo refurbishment to enhance the customer experience
Posted: 29/05/2025
US-based Lingerie retailer Victoria's Secret has taken down its website and suspended some store services after identifying what the company describes as a "security incident" that has disrupted operations for several days
Posted: 29/05/2025
White Stuff has promoted current trading director Tracey Verghese to managing director, with immediate effect
Posted: 28/05/2025
Several brands and charities have joined forced to pilot a scheme which uses AI technology to redistribute the equivalent of 1.5 million surplus meals in the UK.
Posted: 28/05/2025
Currys has announced its largest ever investment in in-store security with the rollout of headsets across stores nationwide.
Posted: 28/5/2025
Adidas has disclosed it has been hit by a cyber attack in which customers' personal information was stolen, making it the latest retailer to fall victim to criminal hackers in recent weeks
Posted: 28/05/2025
Marks & Spencer (M&S) has announced plans to open 12 new stores based at former Homebase sites across the UK
Posted: 27/05/2025
The scheme includes a series of videos and guidance from Aldi staff, alongside interactive quizzes and activities.
Posted: 27/5/2025
Casino Group, which owns and operates over 7,500 convenience stores in France, has signed an agreement to open around 210 Franprix and Monoprix shops in Morocco by 2035.
Posted: 27/05/2025
Asda has abandoned controversial proposals to install driver-facing cameras in its home delivery vans after facing significant opposition over privacy concerns
Posted: 27/05/2025
EE has opened its first East Midlands experience store in Nottingham’s Victoria Centre. Opened on Thursday, the store aims to offer the local community a new opportunity to try out the latest in connected technology
Posted: 23/05/2025
Google has announced plans to launch an agentic checkout experience and the rollout of a new virtual dressing room as part of its AI Mode.
Posted: 23/5/2025
Matthew Barnes, the UK chief executive of Tesco, has stepped down from his role to pursue other opportunities after just one year at the supermarket.
Posted: 23/05/2025
Walmart is set to eliminate around 1,500 corporate roles as part of a broader restructuring aimed at streamlining its operations and accelerating decision-making, according to an internal memo reviewed by multiple media outlets
Posted: 23/05/2025
Discounter giant Pepco has confirmed that it is actively exploring the sale of Poundland, with the company expecting an exit in September
Posted: 22/05/2025
Nestlé has partnered with WHSmith North America Media Network (WHS Media) to launch an experiential retail media campaign to target travellers in some of the busiest airports in the US.
Posted: 22/05/2025
Marks & Spencer has disclosed that cyber criminals gained access to its systems by tricking employees at a third-party contractor
Posted: 22/05/2025
The European Union plans to apply a €2 handling fee on small packages entering the EU.
Posted: 21/05/2025
The budget fashion retailer said that it completed the roll out of the service on Wednesday with its final 29 stores, including all 21 stores in Scotland.
Posted: 21/5/2025
Evri has acquired customs and logistics specialist Coll-8 to increase the speed of deliveries and returns for customers in the Republic of Ireland.
Posted: 21/05/2025
British retailer Marks & Spencer has revealed that a "highly sophisticated and targeted cyberattack" will cost it around £300 million in operating profits, with disruption expected to continue into July
Posted: 21/05/2025
Ahold Delhaize has appointed Tim Bork as chief commercial officer for Ahold Delhaize Europe & Indonesia.
Posted: 20/05/2025
The government has said that new legislation to be launched next year will put an end to the “wild west” of unregulated Buy Now, Pay Later (BNPL) services
Posted: 20/05/2025
The company says it services all major grocers, including Marks & Spencer (M&S), Waitrose, Sainsbury's, Tesco, Asda, Ocado, Co-op, and Morrisons.
Posted: 20/5/2025
Nike is laying off some employees in its technology division as the sportswear giant reshuffles priorities under chief executive officer Elliott Hill, who is working to revitalise the struggling company
Posted: 20/05/2025
e.l.f. Beauty said its financial literacy game Fortune Island has reached over 1.7 million users on Roblox so far
Posted: 19/05/2025
Frame is joining the retailer from Boston Consulting Group (BCG), where she currently serves as managing partner of the London office.
Posted: 19/5/2025
Walmart has been ordered to pay over $222 million to Zest Labs after allegedly stealing trade secrets relating to the start-up's expiry date technology
Posted: 19/05/2025
Up to 200 Poundland stores face closure and thousands of jobs are at risk as the struggling discount retailer moves closer to a rescue deal that could reshape the business
Posted: 19/05/2025
Carrefour Belgium has opened its third AI-powered BuyBye store at the NATO SHAPE (Supreme Headquarters Allied Powers Europe) base in Casteau, near Mons, Belgium
Posted: 16/05/2025
Roblox users can now buy physical products directly within the online game and receive avatar items as part of their purchase thanks to a partnership with Shopify
Posted: 16/05/2025
The British fashion retailer aims to save a total of £100 million by 2027, with savings also coming from increased efficiency of spend in procurement and real estate, as well as a new business strategy launched last November.
Posted: 16/5/2025
Dick's Sporting Goods has announced plans to acquire Foot Locker for approximately $2.4 billion, creating what the companies describe as a global leader in sports retail
Posted: 16/05/2025
Lobby groups that include retailers such as H&M, Ikea and Marks & Spencer have reportedly called on the European Commission to curb what they consider to be high fees charged by Visa and Mastercard
Posted: 15/05/2025
Finnish food delivery service Wolt has announced the launch of a self-service advertising platform that spans over 30 European and Asian markets.
Posted: 15/05/2025
Google's cybersecurity team has raised the alarm that the same hacking group behind recent attacks on British retailers is now targeting US stores
Posted: 15/05/2025
Airbnb has revamped its app with the introduction of luxury services and experiences to boost its offering beyond holiday home rentals
Posted: 14/05/2025
Shoe retailer Skechers has opened a new retail store in Belgium which focuses on the company’s performance range, including football, running, golf, basketball and pickleball items.
Posted: 14/05/2025
The Co-op's stock ordering system is now fully online, with all orders switched back to its normal supply processes and systems following a cyber-attack it faced nearly two weeks ago.
Posted: 14/5/2025
The United States will slash the tariff on small parcels sent from China to 54 per cent from 120 per cent, a White House executive order said on Monday, as part of a broader de-escalation in the trade war between the world's two largest economies
Posted: 14/05/2025
The move forms part of a wider change to the company’s regional structure.
Posted: 13/5/2025
Iceland has inked a partnership with consultant GIG Retail as it seeks to accelerate its retail media and supplier offering
Posted: 13/05/2025
Home improvement retailer B&Q will offer its customers a range of rewards when they shop online.
Posted: 13/05/2025
Marks & Spencer has revealed that some personal customer data was stolen during a cyber attack that has crippled its online operations for more than three weeks
Posted: 13/05/2024
Danish family-owned homewares retailer Søstrene Grene is boosting its growth plans in the UK as it announces three new stores in the country and a goal of 100 stores by 2027
Posted: 12/05/2025
John Lewis has opened the Jamie Oliver Cookery School and Jamie Oliver Cafe at its Oxford Street store.
Posted: 12/05/2025
Shoppers at Asos, which currently has 18 million active customers in more than 200 markets, will be able to select InPost Lockers at checkout as their primary out-of-home option.
Posted: 12/5/2025
Debenhams has announced the implementation of virtual try-on technology across its online platform, beginning with beauty products before expanding to fashion and clothing brands
Posted: 12/05/2025
kLarna is reportedly looking to hire new staff for its customer service department after announcing AI-driven job cuts have “gone too far”
Posted: 09/05/2025
Primark has confirmed plans to open its first four stores in the Middle East
Posted: 09/05/2025
Amazon says it will have invested €700 million in delivery station technology across Europe since 2021 by end of the year.
Posted: 9/05/2025
Mattel, Inc., the company behind iconic toy brands such as Barbie and Hot Wheels, has appointed Paul Ruh as its new chief financial officer, effective 19 May 2025
Posted: 09/05/2025
H&M has acquired a minority investment in e-commerce platform Centra, marking a strategic move to strengthen its presence in the digital commerce landscape
Posted: 08/05/2025
Tesco is expanding its digital presence by launching its in-store clothing range F&F online.
Posted: 8/05/2025
The Co-op is reportedly attempting to circumvent shortages in remote communities by diverting its food and drink supplies to stores in more isolated locations as the retailer continues to grapple with the effects of a cyber-attack which took place last week.
Posted: 8/5/2025
Amazon has launched its ultra-low-priced Haul proposition in the UK, offering thousands of products for £20 or less, with the majority priced under £10
Posted: 08/05/2025
Ralph Lauren has appointed Naveen Seshadri as global chief digital officer as the new executive recently announced that his new role will include a distinctive focus on artificial intelligence (AI)
Posted: 07/05/2025
Asda has announced the appointment of Rachel Eyre as its new chief customer officer, succeeding David Hills.
Posted: 7/05/2025
European online fashion retailer Zalando is increasingly using artificial intelligence to accelerate content production, with approximately 70 per cent of its editorial campaign assets being AI-generated in the fourth quarter of 2024
Posted: 07/05/2025
The 1,345 sq ft new concept boutique store, which overlooks Covent Garden’s West Piazza, offers several spaces to move through, including a ‘Taste and Discover’ bar area.
Posted: 7/5/2025
Carrefour Belgium is deploying cloud-based picking technology to fulfil scheduled e-commerce orders in store
Posted: 06/05/2025
Fashion Retailer New Look has deployed a new digital platform to enable it to manage and map its supplier network more effectively.
Posted: 6/05/2025
The multinational manufacturer of confectionery, pet food, and other food said that the move forms part of a $1 billion digital investment in its pet nutrition business.
Posted: 6/5/2025
A suspected glitch on Thursday evening saw Co-op product available with prices reduced by as much as 100 per cent on the delivery app Deliveroo
Posted: 6/05/2025
PayPal has announced a new service in Germany that enables shoppers to pay for goods in stores using their contactless mobile wallet.
Posted: 6/5/2025
Deliveroo has agreed to be acquired by US rival DoorDash in a deal valuing the UK-based food delivery company at £2.9 billion, the companies announced on Tuesday
Posted: 06/05/2025
Amazon is expanding its AI skills training programme to the UK.
Posted: 2/05/2025
Sam's Club Member Access Platform, the retail media network of the membership-only warehouse retailer, has announced plans to evolve into a retail experience network to drive growth at the company.
Posted: 2/05/2025
The owner of high-end beauty retailer Space NK has initiated a formal sale process after appointing bankers last year to auction the chain
Posted: 02/05/2025
The attempted cyber-attack, which was made public on Thursday, follows similar incidents at The Co-op and Marks & Spencer (M&S).
Posted: 2/5/2025
Google Wallet has announced the launch of digital ID services on its app in the UK and US.
Posted: 01/05/2025
The footwear brand has partnered with creative agency We Are Social Singapore on the rollout.
Posted: 1/5/2025
Clothing brand Topshop will open a pop-up store for one day in London in partnership with Defected Records.
Posted: 01/05/2025
Deliveroo has launched virtual store fronts for its retail partners, with electronics brand Maplin and lingerie retailer Ann Summers the first to launch through the service.
Posted: 01/05/2025
Amazon is planning to invest over $4 billion to expand its rural delivery network across the United States by the end of 2026, the e-commerce giant announced on Wednesday
Posted: 01/05/2025
The Co-op has been hit with an attempted hack of its systems as fellow British retailer Marks & Spencer (M&S) continues to grapple with the ongoing impacts of a cyber-attack that has caused chaos for the retailer since last week.
Posted: 1/5/2025
Home retailer B&M has appointed Mike Schmidt as interim chief executive following the retirement of Alex Russo.
Posted: 30/04/2025
Vinted Group, the owner of the second-hand marketplace Vinted, has launched an investment arm to back re-commerce start-ups.
Posted: 30/04/2025
The company has teamed up with action role-playing video game Genshin Impact to release two limited-edition beauty boxes which each contain exclusive co-branded merchandise.
Posted: 30/4/2025
Saks Fifth Avenue and Amazon have announced a partnership to launch a new luxury shopping experience called "Saks on Amazon" within Amazon's Luxury Stores platform
Posted: 30/04/2025
Asda will trial a new George standalone concept store which, if successful, could replace the Asda living brand portfolio across the UK.
Posted: 29/04/2025
BuzzFeed will use an AI-powered commerce operating system to integrate context-aware product recommendations directly into articles published on its website.
Posted: 29/04/2025
Food inflation jumped to 2.6 per cent year-on-year in April, compared to 2.4 per cent in the previous month, with everyday essentials including bread, meat, and fish all increasing in price.
Posted: 29/4/2025
British retailer Marks & Spencer has instructed approximately 200 agency staff at its Castle Donington distribution centre in central England to stay home on Monday as it continues to grapple with a cyber incident that began last week
Posted: 29/04/2025
The co-owner of supermarket chain Asda, Mohin Issa, has stepped down from his role of co-chief executive at independent convenience retailer EG Group.
Posted: 28/04/2025
Nike, the world's largest sportswear brand, has been hit with a $5 million proposed class-action lawsuit following the closure of its NFT subsidiary RTFKT (pronounced "artifact")
Posted: 28/04/2025
The announcement comes as the company goes ahead with plans to open over 40 new stores this financial year.
Posted: 28/4/2025
Marks & Spencer has suspended all online orders and has blocked remote workers from accessing internal systems following what is understood to be a ransomware attack by a criminal gang that has severely disrupted the retailer's digital operations
Posted: 28/04/2025
Online marketplace Etsy is has rolled out a set of new digital tools to boost photo uploads, categorisation, listing prioritisation, shop management, and feedback
Posted: 25/04/2025
The delivery service, which first launched in 2021, previously made deliveries in 60 minutes.
Posted: 25/4/2025
Rapid delivery service Gopuff has installed new tools on its in-house ad platform to help advertisers better measure the impact of advertisements.
Posted: 25/04/2025
Chancellor Rachel Reeves has announced a review of Britain's Low Value Import scheme, which currently allows goods worth up to £135 to enter the country without customs duties, following concerns raised by major UK retailers about the risk from cheap imports
Posted: 25/04/2025
Easy Repeat already exists as an online subscription service for essential items, enabling customers to receive regular orders of pet products.
Posted: 24/4/2025
eBay is expanding its partnership with Klarna to offer Buy Now, Pay Later (BNPL) to its US customers.
Posted: 24/04/2025
The John Lewis Partnership has appointed Andy Mounsey as its chief financial officer with immediate effect, after he held the position on an interim basis since autumn 2024
Posted: 24/04/2025
Luxury beauty brand Estée Lauder has appointed Brian Franz as chief technology, data and analytics officer
Posted: 24/04/2025
Second-hand market specialist Vinted has renewed its partnership with InPost for a multi-year delivery contract
Posted: 23/04/2025
The Marks & Spencer (M&S) group has informed the London Stock Exchange (LSE) and its customers of a cyber issue that has compromised its Click & Collect service and contactless payments in recent days
Posted: 23/04/2025
UK households had around £25 more to spend on average over the first three months of this year compared to last year, according to research from Asda.
Posted: 23/04/2025
UK retail footfall in the week leading up to Easter jumped by nearly 12 per cent compared to the same period of 2024, according to new figures from MRI Software.
Posted: 23/4/2025
An Iceland supermarket has opened at HMP Oakwood near Wolverhampton, becoming the UK's first in-prison supermarket in a pioneering rehabilitation initiative
Posted: 23/04/2025
Clothing and homeware retailer Matalan has received £25 million in funding to accelerate its multi-year business transformation plan.
Posted: 22/04/2025
Poundland digital director Tom Hill has left the retailer after six years
Posted: 22/04/2025
Due president Trump's upheaval of international tariffs and customs regulation, the logistics giant is experiencing multi-day transit delays to the US for shipments worth more than $800.
Posted: 22/4/2025
Marks & Spencer has announced a significant £90 million investment to open and improve seventeen stores across London, creating 450 new jobs for local residents
Posted: 22/04/2025
Polish delivery company InPost has acquired rival Yodel.
Posted: 17/04/2025
Auto giants BMW and MINI have launched embedded motor vehicle insurance for customers in Ireland.
Posted: 17/4/2025
Primark has expanded Click & Collect to a 24 further stores as the home and fashion retailer looks to complete the service rollout to all 187 UK stores by this summer.
Posted: 17/04/2025
Ocado Group's founder and chief executive officer Tim Steiner will temporarily lead the company's Ocado Solutions division following the departure of John Martin, who is stepping down after 18 months in the role
Posted: 17/04/2025
The partnership will see the e-commerce giant expand its global payment platform capabilities.
Posted: 16/4/2025
European pharmacy chain Dr. Max is rolling out a new store digitalisation tools across its locations as it looks to boost sales and operational efficiency
Posted: 16/04/2025
Asda has announced the appointment of James Goodman as chief people officer.
Posted: 16/04/2025
China's largest retailer by revenue, JD.com, has begun testing a new UK e-commerce grocery site called Joybuy, available to consumers in select London postcodes with plans for wider expansion
Posted: 15/04/2025
Warm weather boosted total retail sales in the UK during March, according to the latest figures from the British Retail Consortium (BRC)
Posted: 15/04/2025
TikTok has launched an SME council for small businesses in the UK using its platform to reach customers or sell products.
Posted: 15/04/2025
Lidl has opened a global innovation and cooperation centre in Portugal which enables customers to participate market studies, focus groups and recipe tastings.
Posted: 15/04/2025
It comes after the company announced it would launch Sports Direct across five new markets in southeast Asia and India.
Posted: 15/4/2025
Halfords has announced the appointment of Henry Birch as its new chief executive officer, replacing Graham Stapleton who is stepping down after seven years leading the motoring and cycling retailer
Posted: 15/04/2025
Research from the National Farmers Union Mutual Insurance Society (NFU Mutual) shows that across the 12 months to March 2025, 67 per cent of rural retailers suffered a crime, with more than half of those hit more than three times over the period.
Posted: 14/4/2025
Co-op Wholesale has said it will invest £800,000 into the wholesale selling price (WSP) of its own brand lines to lower prices and boost its product selection.
Posted: 14/4/2025
AllSaints has gone live with a unified commerce platform designed to connect its mobile, digital and physical channels as part of the British fashion retailer’s digital transformation strategy
Posted: 14/04/2025
Mytheresa has received unconditional merger control clearance from the European Commission for its acquisition of Yoox Net-A-Porter (YNAP) from Richemont, with the transaction set to close on 23 April 2025
Posted: 14/04/2025
Chinese fast-fashion giant Shein has reportedly received permission from the UK’s Financial Conduct Authority (FCA) for its planned London initial public offering (IPO).
Posted: 11/4/2025
Home and fashion retailer La Redoute has announced the appointment of Béatrice Héricourt as chief executive.
Posted: 11/04/2025
Topgolf Callaway Brands has entered into an agreement to sell German outdoor gear maker Jack Wolfskin to Chinese apparel group Anta Sports for $290 million in cash, subject to working capital adjustments
Posted: 11/04/2025
eBay has rolled out a new AI-powered tool designed to help sellers in the UK, US and Germany create and manage their product listings more quickly and efficiently on mobile devices
Posted: 11/04/2025
The prestigious Payments Awards have returned for 2025, inviting entries from companies that have demonstrated excellence and innovation within the UK and EMEA payments space
Posted: 10/4/2025
Toy and family entertainment giant Mattel has implemented data analytics from Google Cloud as it looks to boost consumer insights and engagement.
Posted: 10/4/2025
John Lewis is now offering repair services across all of its locations in the UK following a successful trial in five stores.
Posted: 10/04/2025
Shopify is rolling out its new payment instalment service for Canadian merchants in early access as the e-commerce giant kicks off its global expansion plans
Posted: 10/04/2025
Amazon.com is considering a $15 billion warehouse expansion plan for approximately 80 new logistics facilities across US cities and rural areas
Posted: 10/04/2025
Using a custom gamified Snapchat Lens, consumers using L’Oreal's Colour Protect haircare range will be able to play a game to unlock a free refill of the company's refillable hair colour pouch.
Posted: 9/4/2025
Superdrug has revealed plans to roll out around 500 “high-tech” digital screens at stores across the country as the retailer looks to digitalise the shopping experience and personalise content for customers.
Posted: 9/4/2025
Instinct Pet Food, a retailer focused on pet nutrition for dogs and cats, is rolling out an AI-powered platform to boost its sales and operations planning (S&OP) capabilities
Posted: 09/04/2025
Chancellor Rachel Reeves has declined to back calls for a "buy British" campaign in response to US tariffs imposed by President Donald Trump, warning it would make the UK too "inward-looking"
Posted: 09/04/2025
Fine wine merchant Millesima has rolled out a new delivery management and experience platform in a bid to strengthen its carrier network across Europe this year.
Posted: 8/4/2025
Marks & Spencer (M&S) has announced plans to open a new 390,000 square foot distribution centre at Avonmouth in Bristol as part of its plan to develop a modern logistics network.
Posted: 8/4/2025
Sainsbury's has announced a long-term partnership with Royal Mail to install parcel lockers in its shops across the UK
Posted: 08/04/2025
China has urged fast-fashion retailer Shein not to move its production away from the country in response to Donald Trump's latest tariff threats
Posted: 08/04/2025
Lidl has announced that it will trial a “Click, Reserve & Collect” service in the Lidl Plus app which will allow its customers to reserve products which are on sale for limited periods of time.
Posted: 7/4/2025
Papa Johns has launched Pay by Bank, a payment method that enables customers to pay directly from their bank accounts through Open Banking.
Posted: 7/4/2025
UK bakery GAIL’s is deploying new AI-powered technology to boost its security systems and operational efficiency across its more than 170 locations
Posted: 07/04/2025
Competition authorities have gained new powers to tackle "sneaky hidden fees" and fake reviews as landmark consumer protection provisions come into force this week
Posted: 07/04/2025
Guess? has appointed Alberto Toni as its new chief financial officer (CFO)
Posted: 04/04/2025
New Look has secured a £30 million investment from its shareholders to improve its digital transformation and online experience.
Posted: 4/4/2025
Speaking on a panel at the Retail Technology Show in London this week, Paul Kerrison, director of engineering, quality & architecture at Dunelm said that the business is figuring out its customer base, with the company currently attracting a lot of one-time customers.
Posted: 4/4/2025
The British government has revealed plans for possible retaliatory action against US goods following President Donald Trump's decision to impose new import taxes on products coming from the UK
Posted: 04/04/2025
The John Lewis Partnership’s chief data & insight officer has said that holding back on customer-facing AI use cases is a “very deliberate” move for the retail giant, with the company instead focussing on its “unglamorous” back-end operations.
Posted: 3/4/2025
Prerana Issar, chief people officer at Sainsbury’s, has revealed that employees working in stores experienced 1,300 assaults per day in 2023
Posted: 3/4/2025
Global digital payments specialist PayPal has rolled out its advertising platform PayPal Ads in the UK, offering a new range of services including specialised ads to merchants and brands in the country
Posted: 03/04/2025
The Payment System Regulator (PSR) has published a consultation outlining proposed remedies to address concerns in the card scheme and processing fees market, following findings that the sector is "not working well for businesses and ultimately consumers"
Posted: 03/04/2025
Harrods has taken a “hard line” on the use of AI tools, according to Chloe Kerner De Lee, lead product manager at the department store.
Posted: 2/4/2025
WHSmith has rolled out a digital voucher service across all UK stores as it removes paper vouchers from its supply chain to reduce its environmental impact
Posted: 02/04/2025
Shein’s head of strategic and corporate affairs for North America and Europe has defended the company’s operations and processes, saying that the Chinese clothing giant doesn’t “cut corners” on labour practices, material safety, or product quality.
Posted: 2/4/2025
The four-legged robot will work in partnership with a courier to deliver parcels in the summer, with the technology able to hop in and out of a van for deliveries.
Posted: 2/4/2025
Tesco's website and app were hit by a technical glitch on Tuesday, leaving hundreds of customers unable to complete their online grocery shopping
Posted: 02/04/2025
Marks and Spencer (M&S) has announced it will invest £50 million in stores across the North West of England, which will create around 300 new jobs.
Posted: 1/4/2025
US-based online marketplace Etsy has appointed Rafe Colburn as chief technology officer
Posted: 01/04/2025
The move will see all of its stores digitised through the all-in-one mobile platform, with plans to streamline task execution and improve real-time communication for frontline teams.
Posted: 1/4/2025
Polish e-commerce giant Allegro has announced that Marcin Kuśmierz will take over as its new chief executive officer, bringing more than 25 years of experience in the technology sector to the role
Posted: 01/04/2025
WHSmith has sold its UK High Street business to retail investment boutique Modella Capital as it looks to become a pure play global travel retailer
Posted: 31/03/2025
UK supermarket chain Morrisons has launched its Morrisons More loyalty programme on Deliveroo
Posted: 31/03/2025
The company has an ambition to become of one of the largest suppliers of wines, beers and spirits to restaurants, bars, and pubs in the UK, with the move also facilitating higher investment in technology, people, and services across the two businesses.
Posted: 31/3/2025
Paul Marchant, chief executive of fast fashion retailer Primark, has resigned with immediate effect following an allegation about his behaviour towards a woman in a social setting
Posted: 31/03/2025
The sale of household goods jumped by 6.8 per cent in February, their largest monthly rise since April 2021.
Posted: 28/3/2025
H&M has announced plans to use generative artificial intelligence (genAI) to create digital “twins” of models
Posted: 28/03/2025
British online retailer Very has launched a new cloud technology-powered hub for blog-style content to change how its customers shop its beauty category.
Posted: 28/03/2025
Apple appointed Vanessa Trigub to a new global leadership role in its retail operations, marking a significant restructuring of the company's store management strategy
Posted: 28/03/2025
Google has registered a spike in searches for “gifts and “hampers” as the UK gears up for Mother’s Day on Sunday 30th March
Posted: 27/03/2025
Revlon has appointed Ralph Marshall as chief information and digital officer
Posted: 27/03/2025
Old Navy is implementing a new platform that combines RFID, AI, and computer vision technology to track and locate in-store inventory.
Posted: 27/3/2025
Deliveroo has announced a move to become the first instant delivery service to provide its UK riders with complimentary 24/7 virtual GP consultations, marking a significant expansion of its rider support programme
Posted: 27/03/2025
Fashion retailer Mango has partnered with o9, an enterprise AI software platform, to improve its planning capabilities and improve data-driven decision making across its operations.
Posted: 26/03/2025
JPMorgan has partnered with US retailer Walmart to bring embedded payments to Walmart Marketplace.
Posted: 26/03/2025
US food delivery platform DoorDash has announced a new collaboration with AI and auction-based retail media infrastructure company Topsort. The move will see the two companies partner on a retail media advertising exchange.
Posted: 26/3/2025
Frasers Group, the retail empire owned by billionaire Mike Ashley, has increased its stake in online electrical retailer AO World to 25.01 per cent, according to a recent regulatory filing
Posted: 26/03/2025
Morrisons has said it will close several of its services as part of a renewal programme to accelerate growth, optimise operations and offset significant cost increases.
Posted: 25/03/2025
The Co-op is launching its “biggest ever” Aldi price match campaign, extending the scheme across grocery delivery platforms Deliveroo, Uber Eats, and Shop.coop
Posted: 25/03/2025
The Co-op has extended its partnership with payment technology firm ACI Worldwide.
Posted: 25/03/2025
The new markets include India, the Philippines, Thailand, Vietnam, and Cambodia, with the company also expanding further into Indonesia.
Posted: 25/3/2025
US food delivery and takeout company DoorDash has partnered with AI-powered payment specialist Klarna to offer flexible payment options including a new ‘eat now, pay later’ service
Posted: 24/03/2025
Asda has announced that it will be cutting prices on around 1,500 items both in store and online.
Posted: 24/03/2025
US-based retailer of apparel, accessories, and home goods, Citi Trends is implementing an AI-powered platform as it seeks to boost its inventory capabilities
Posted: 24/03/2025
Frasers Group has raised its stake in online fashion retailer Asos to 25.13 per cent from 24.21 per cent, strengthening its position as the second-largest shareholder in the company, according to a stock exchange filing released on Friday
Posted: 24/03/2025
Ocado has pushed back its diversity targets for ethnic minority representation in senior management, extending its goal from 2027 to 2030 amid growing pressure on diversity, equity and inclusion (DEI) initiatives worldwide
Posted: 24/03/2025
The UK's leading health and wellness retailer Holland & Barrett (H&B) has opened its first experience store on Cardiff's Queen Street
Posted: 21/03/2025
Ahold Delhaize has announced that Marit van Egmond, chief executive of supermarket chain Albert Heijn, beauty and pharmacy retailer Etos, and beverages store Gall & Gall will leave the company after 28 years.
Posted: 21/03/2025
Asos has said that it expects higher revenue growth than previously anticipated for the first six months of 2025.
Posted: 21/3/2025
Consumer confidence in the UK has stabilised in March following February's record low, with Generation Z showing particularly positive spending intentions across all retail categories
Posted: 21/03/2025
Danish home furnishings retailer JYSK is expanding its IT team with the opening of a new tech hub in Lisbon
Posted: 20/03/2025
Lidl is to invest £500,000 over the next two years to help children in the UK develop a love of healthy eating.
Posted: 20/03/2025
As many as a quarter of a million UK retail jobs have been lost over the past five years, according to a new ONS report.
Posted: 20/3/2025
Waitrose has appointed Alex Lovell as its new head of loyalty, recruiting her from rival Sainsbury's where she spent nearly 12 years in various roles including head of loyalty and customer director for the Smart Charge EV business
Posted: 20/03/2025
Air New Zealand is revamping its digital infrastructure as the company looks to become the “world’s most digitally advanced airline”.
Posted: 19/3/2025
Online retail giant Amazon has launched a dedicated site for customers in Ireland, promising a selection of over 200 million products with low prices in euros.
Posted: 19/03/2025
British online department store Debenhams has launched DebenhamsPay+, a new buy now, pay later (BNPL) payment option for its customers
Posted: 19/03/2025
Co-op is expanding its partnership with Uber Direct to include deliveries made via Peckish, the retailer’s new app for independent grocers
Posted: 19/03/2025
The move comes after the supermarket chain reached an agreement with trade union USDAW to hike the hourly pay for its in-store workforce from £12.02 to £12.45 from 30 March 2025, and again to £12.64 from the end of August.
Posted: 18/3/2025
Apparel retailer Oxford Industries is rolling out robots across its new large- scale distribution centre in Georgia, US
Posted: 18/09/2025
IKEA has announced it will open its highly anticipated Oxford Street store on Thursday, 1st May 2025, following a three-year renovation of the Grade II listed building at 214 Oxford Street in central London that previously housed Topshop
Posted: 18/03/2025
Buy Now, Pay Later (BNPL) provider Klarna has partnered with consumer finance app OnePay to enable customers shopping at Walmart to pay for their purchases over time.
Posted: 18/03/2025
Fenwick has reportedly hired restructuring experts from AlixPartners as the British department store seeks to cut costs amid years of financial losses
Posted: 17/03/2025
DCS Group, which describes itself as the UK’s biggest distributor of health, beauty and household brands, has announced a new partnership with XPO Logistics.
Posted: 17/3/2025
Fast-fashion retailer Forever 21's US operating company has filed for Chapter 11 bankruptcy protection for the second time in six years, as the brand continues to struggle with changing consumer habits and fierce online competition
Posted: 17/03/2025
British clothing retailer New Look is opening a new ‘omni-hub’ concept store at Bluewater in a bid to blend physical and digital customer journeys.
Posted: 17/03/2025
Coop Norge has rolled out a new cloud-based order management system (OMS) as the retailer looks to strengthen its omnichannel strategy
Posted: 14/03/2025
French grocery chain Franprix has launched a new dry-cleaning service in partnership with laundry services firm Impekkable.
Posted: 14/03/2025
Shein, the Chinese fast-fashion retailer, has publicly confirmed its plans to float on the stock market for the first time, with London believed to be the preferred location
Posted: 14/03/2025
The move marks the third consecutive year that the retailer has scrapped its staff bonuses.
Posted: 13/3/2025
US retailer Academy Sports + Outdoors has appointed Sumit Anand as executive vice president and chief information officer (CIO)
Posted: 13/03/2025
Almost a quarter of the UK population have witnessed shoplifting taking place while at a shop in the last 12 months, according to new research by the British Retail Consortium (BRC).
Posted: 13/03/2025
Asda has dismissed more than 200 employees involved in its £800 million IT upgrade project, marking the second round of redundancies in five months under new chairman Allan Leighton
Posted: 13/03/2025
An investigation by the European Commission and national consumer protection authorities of 25 member states has revealed that almost half of second-hand online traders fail to correctly inform shoppers of their return rights.
Posted: 12/03/2025
Waitrose is launching a £500,000 fund to help the British farmers supplying its shops transition to net zero emissions.
Posted: 12/03/2025
The Association of Convenience Stores' 2025 Crime Report revealed another record level of theft committed against local shops, with the number rising from 5.6 million in the previous year.
Posted: 12/3/2025
Mel Wilcox has stepped down from her role as chief information officer at Cornish lifestyle brand Seasalt after less than two years in the position, the company has confirmed
Posted: 12/03/2025
Marks and Spencer (M&S) has announced that it will stock products from Hush and Whistles as part of its “Brands at M&S” strategy.
Posted: 11/03/2025
A study from the Gift Card & Voucher Association (GCVA) and KPMG UK demonstrates that B2B growth and digital adoption have fuelled the strongest market performance since 2021, with sales reaching double-digit growth for the first time in over four years.
Posted: 11/3/2025
Shoezone has launched a new app as the budget footwear retailer seeks to boost its omnichannel strategy
Posted: 11/03/2025
British online fashion retailer Boohoo has announced it is rebranding as Debenhams Group, marking a significant strategic shift as it pivots to a marketplace-led business model
Posted: 11/03/2025
The value of global virtual card payments will jump by 235 per cent by 2029, according to new research.
Posted: 10/3/2025
The John Lewis Partnership has announced that 65,000 employees will see pay rise this year, or 99 per cent of all workers at the company.
Posted: 10/03/2025
US-based home improvement retailer Wayfair is laying off around 340 members of its technology team as the company shifts towards AI to boost productivity
Posted: 10/03/2025
Asda has launched a process to sell off car parks at five of its supermarkets as the grocer seeks to raise funds and address its substantial debt burden
Posted: 10/03/2025
Co-op has announced it will be raising pay for in-store employees following a ballot of Usdaw union members.
Posted: 07/03/2025
US retailer Lowe’s has rolled out an AI-powered advisor that provides real-time answers on home improvement
Posted: 07/03/2025
Aldi has launched a new fund to support parents facing financial pressures after welcoming a new baby, as research reveals nearly two-thirds admit the financial impact of having a child was greater than expected
Posted: 07/03/2025
The company said that the move would better position it to become the “first choice” for pharmacy, retail and health services.
Posted: 7/3/2025
Aldi UK & Ireland has announced the appointment of Hayleigh Lupino as its chief financial officer (CFO).
Posted: 6/3/2025
Just Eat Takeaway.com (Just Eat) has launched drone deliveries in Dublin
Posted: 06/03/2025
The Co-op has admitted to 107 breaches of an Order put in place to protect competition and stop the use of unlawful anti-competitive land agreements in grocery retailing, according to the Competition and Markets Authority (CMA).
Posted: 6/03/2025
Poundland’s parent company, Pepco Group, has confirmed it is exploring a potential sale of the UK discount retailer as it faces mounting financial pressures and a difficult trading environment
Posted: 06/03/2025
Hospitality and leisure group Boxpark has appointed Matt Snell as its new chief executive
Posted: 05/03/2025
The decision follow a successful trial in stores launched in March 2024.
Posted: 5/3/2025
Marks & Spencer (M&S) and DIY chain B&Q have separately announced that they will be increasing pay for their employees.
Posted: 05/03/2025
Starbucks has appointed Cathy Smith as its new chief financial officer, marking another significant step in the coffee chain's ongoing corporate restructuring under chief executive officer Brian Niccol
Posted: 05/03/2025
Primark has partnered with Pinterest to launch its new spring home collection
Posted: 04/03/2025
BT has urged small businesses to go digital by the end of the year as the UK’s historic copper telephone network approaches its closure.
Posted: 4/3/2025
Carrefour Israel, a subsidiary of the French supermarket chain, has partnered with technology platform Pairzon AI to improve its digital marketing strategy.
Posted: 04/03/2025
US grocery giant Kroger has announced the immediate resignation of its chair and chief executive officer Rodney McMullen following an investigation into his personal conduct
Posted: 04/03/2025
Over the four-week-period, food inflation jumped by 2.1 per cent against growth of 1.6 per cent in January.
Posted: 4/3/2025
Morrisons has announced three new appointments to its senior leadership team and two promotions.
Posted: 03/03/2025
Athletic shoes and apparel retailer Deckers Brands has launched a new AI platform to enhance its workforce management capabilities
Posted: 03/03/2025
DHL eCommerce has opened a new UK parcel hub powered by advanced automation technology.
Posted: 3/3/2025
The Mayor of London, Sadiq Khan, has launched a public consultation on ambitious proposals to transform Oxford Street by pedestrianising the famous shopping district
Posted: 03/03/2025
The Very Group has expanded its partnership with Kyndryl
Posted: 28/02/2025
Motorway services firm Applegreen will open 20 new Marks & Spencer (M&S) Food stores in Ireland this year.
Posted: 28/02/2025
The new store, located at 120 King's Road in Chelsea, London, will welcome customers on 25 March 2025
Posted: 28/02/2025
Lucky Dip tickets for Lotto, EuroMillions, Thunderball and Set For Life games will all be available from the self-checkout touchscreens, while those with a National Lottery Fast Pay card can self-scan to generate their bespoke tickets.
Posted: 28/2/2025
Primark has said it expects to complete the roll out of its Click & Collect services to all 186 UK stores by the Summer.
Posted: 27/2/2025
Walmart is launching a gamified mini-series to expand its immersive commerce capabilities, aiming to tap into the next generation of customers
Posted: 26/02/2025
Sports Direct is launching a new membership programme that will reward loyal customers with personalised offers and exclusive benefits.
Posted: 26/2/2025
Unilever has abruptly ousted chief executive Hein Schumacher after less than two years at the helm, replacing him with chief financial officer Fernando Fernandez in a surprise move to accelerate the company's turnaround plans
Posted: 26/02/2025
Marks & Spencer has launched a new artificial intelligence-powered tool aimed at helping customers select the perfect bottle of wine based on their preferences
Posted: 26/02/2025
Global technology company Prosus is to acquire food delivery service Just Eat Takeaway.com (Just Eat) in a €4.1 billion deal.
Posted: 25/02/2025
Temu, the global direct-from-factory online marketplace, is expanding its nationwide delivery services in Portugal as it seeks to boost e-commerce access across the mainland and outer islands
Posted: 25/02/2025
Alibaba has announced its biggest investment in AI. The Chinese marketplace said it has earmarked at least USD 53 billion (RMB 380 billion) over the next three years for investments in AI and cloud
Posted: 25/02/2025
Primark has announced the roll out of new cloud infrastructure as the retailer looks to expand its store network and reduce its physical data centre footprint.
Posted: 25/02/2025
Aldi has announced that it will pay all store employees at least £12.71 per hour from the beginning of March.
Posted: 24/02/2025
InPost Group has rolled out a new, UK-based end-to-end delivery service that allows users to send unlabelled parcels by using a QR code
Posted: 24/02/2025
Furniture retailer DFS has announced the appointment of Tony Buffin as a non-executive director.
Posted: 24/02/2025
Supermicro and NVIDIA’s AI Solution for Retailers
To find out more: click here
Poundland significantly reduces antisocial behaviour, aggression and shoplifting with Motorola Solutions VT100 body cameras
Retail should not be a high-risk occupation. As a company, we are focused on listening to our colleagues and customers to help them with the issues they are facing in-store and so far, the feedback on our body cameras has been excellent. They act as a great visual deterrent, help to de-escalate situations and overall, this project has significantly aided our goal to make the retail environment safer.
For further information on Motorola Solutions’ retail security products, including body cameras, click here.
For further information on Motorola Solutions’ retail security products, including body cameras, click here.
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