Archive News

Shopify has announced the launch of POS Go, a new piece of retail hardware which features a built-in barcode scanner. Shopify said the new device is designed to give merchants the ability to deliver a “new kind of in-person shopping”.
Posted: 28/09/2022
Aldi has announced plans to open a new eco concept store in Leamington Spa. The UK store has been designed to reduce carbon consumption, with sustainable building materials and design changes which the budget retailer says could reduce life-cycle carbon emissions by “up to two-thirds”.
Posted: 28/9/2022
Boohoo has announced a 10 per cent drop in sales has warned that revenue will likely continue to decline for the rest of the year.The online fashion retailer said sales had fallen to £882.4 million during the six months to 31 August. Gross margins dropped from around 55 per cent during the comparable six-month period a year ago to roughly 53 per cent.
Posted: 28/09/2022
Gymshark has appointed Mat Dunn as its new chief financial officer to replace Philip Daw, the company has announced. Dunn will join the fitness clothing brand in early 2023. He joins from ASOS, where he worked for almost four years as chief financial officer. He also worked as chief operating officer at ASOS and served as chief executive for an interim period. Prior to ASOS, Dunn held roles at drinks company Britvic and brewer SABMiller.
Posted: 27/09/2022
Card Factory has reported revenue of £198 million in its half-year report ended 31 July – a near 70 per cent increase from £116.9 million in the same period of 2021.
Posted: 27/09/2022
The Spanish Buy Now, Pay Later (BNPL) provider SeQura has closed an agreement with Citi bank of up to €150 million. Along with existing financial partner Chenavari, the agreement with Citi brings SeQura’s total financing potential up to €200 million.
Posted: 27/09/2022
The UK’s competition watchdog has issued fines totalling £2 million to JD Sports, Elite Sports, and Rangers after it found they fixed retail prices on Rangers-branded merchandise.
Posted: 27/9/2022
Aldi has promised to provide the lowest food prices in the UK to help customers cope with the rising cost of living. The grocer said it has gained 1.5 million extra customers in its stores over the past 12 weeks as consumers look for better deals.
Posted: 26/09/2022
Local bank branch closures across the UK are increasing the demand for access to cash deposit services at the Post Office, according to a new study. The University of Bristol study found that one in 10 UK Post Offices had been affected by a nearby bank closure, resulting in a 27 per cent rise in demand for cash deposit services.
Posted: 26/09/2022
The cost-of-living crisis will drive a significant drop in footfall across UK High Streets in the months leading up to Christmas this year, according to new forecasts.
Posted: 26/9/2022
Amazon has announced a new sale for Prime members in an attempt to boost revenue and help customers navigate economic uncertainty. The Prime Early Access Sale will start on 11 October and last for 48 hours. It will take place in 15 different countries including the UK, the Netherlands, Turkey and France.
Posted: 26/09/2022
Amazon has announced the expansion of its partnership with Affirm, the Buy Now, Pay Later (BNPL) provider, to offer the company’s BNPL option at checkout for customers in Canada. Once selected at checkout, Affirm performs a ‘soft’ credit check on customers. If approved, customers then have the option to split their purchases of $50 or more into monthly payments.
Posted: 26/09/2022
ScS has hired John Walden as non-executive chairman. He will take on the role when the current chairman Alan Smith retires next year.The company said Walden will initially join the board of the furniture and flooring retailer as independent non-executive director in March 2023. He will become chairman in November 2023.
Posted: 23/09/2022
Timpson Group is partnering with Position Imaging, the package logistics and asset tracking firm, to offer a self-service package pickup solution in its stores. The UK and Ireland-based service retailer will be rolling out the technology in its 2,100 stores in the UK and Ireland.
Posted: 23/09/2022
Klarna is reportedly rolling out a second round of job cuts after the FinTech dropped 10 per cent of its workforce earlier this year.
Posted: 23/9/2022
Amazon has announced that it is launching 71 new renewable energy projects around the world. As part of the plans, the e-commerce giant is opening a new solar farm in Brazil, the first the company has opened in South America.
Posted: 22/9/2022
Music retailer HMV has launched a new record label and signed a new artist for the first time in over 20 years. 1921 Records will focus on debut albums from grassroots records, the company said.
Posted: 22/09/2022
Pre-tax profits at JD Sports declined by nearly a fifth in the six months to July. Profits were down from around £440 million during the same period of last year to roughly £384 million.
Posted: 22/9/2022
Marks and Spencer (M&S) has detailed a £15 million support package to support its colleagues throughout the cost-of-living crisis. From 1 October, the retailer will increase 40,000 of its employees’ hourly pay to a minimum of £10.20, which follows a previous pay increase from £9.50 to £10 in April.
Posted: 22/09/2022
The founder of Campaign for Uyghurs has called for “tangible action” from the government to stop forced labour in North Western China.
Posted: 21/9/2022
Food retailer SPAR has announced a partnership with food technology company Whywaste to reduce food wastage. Whywaste offers a variety of services including a digital date-checking app which identifies and keeps track of product about to expire. The company says that this allows retailers to take action and make sure these products are sold rather than wasted.
Posted: 21/09/2022
Sainsbury’s has announced the opening of Sainsfreeze, a new walk-in freezer pop-up store aimed at helping customers to reduce surplus food waste and save money. The pop-up store has the appearance of a regular Sainsbury’s from the outside, with the difference being that all the offerings that customers would normally buy fresh - including fruit, veg, meat and eggs – are frozen.
Posted: 21/09/2022
Mytheresa, the luxury e-commerce fashion retailer, has announced gross merchandise value (GMV) growth of 21 per cent to €747.3 million for its full fiscal year 2022.
The Munich-based company’s results showed gross profit growth of around 24 per cent for the 2022 fiscal year ended June 30, while adjusted earnings before interest, taxes, depreciation and amortisation (EBITDA) grew by roughly 21 per cent to €66.3 million.
Posted: 20/09/2022
IKEA, Unilever, DPD, Maersk, and JSW Steel are committing to rolling out zero-emission electric truck fleets by 2040.
Posted: 20/9/2022
Kingfisher, the owner of hardware stores B&Q and Screwfix, has seen sales and profit fall. In an earnings statement, the company said in the six months to 31 July group sales declined by 4.1 per cent at constant current to £6.8 billion. Statutory pre-tax profit fell by 30 per cent to £474 million.
Posted: 20/09/2022
Frasers Group has announced that Mike Ashley will step down as director from the company.
Posted: 20/9/2022
Retail sales volumes in the UK declined by 1.6 per cent last month, according to the latest figures from ONS.
Posted: 16/9/2022
B&M has confirmed when Simon Arora will step down from his role as chief executive.

In a letter to shareholders, the discount retailer said that Simon Arora will stop acting as chief exec of the company on 26th September 2022.
Posted: 16/09/2022
Worldwide expenditure on payment cards rose by 23 per cent to over $42 trillion in 2021, according to new research by Retail Banking Research (RBR). RBR said the rise came as economies around the world recovered from the effects of the Covid-19 pandemic, which had led to a marginal fall in payment card spending in 2020.
Posted: 16/09/2022
Sales at H&M have declined more than predicted over the past three months due to the cost-of-living crisis.

In the retailer’s latest financial results, it said that net sales decreased in local currencies by four per cent.
Posted: 16/09/2022
Walmart has launched a new feature on its app which lets customers virtually try on clothes before buying them.

The new feature, called ‘Be Your Own Model’, lets customers upload a picture of themselves and to see how an item of clothing looks on their bodies.
Posted: 15/09/2022
Amazon employees at a warehouse in Coventry are to become the first in the UK to carry out a formal strike ballot.
Posted: 15/9/2022
Wayflyer, the financing and growth platform for e-commerce businesses, has announced its expansion into four additional European markets. The company now offers e-commerce businesses in Germany, Sweden, Belgium, and Denmark access to funding aimed to help them scale, improve cashflow, and drive sales, Wayflyer said.
Posted: 15/09/2022
John Lewis has announced a pre-tax loss of £99 million for the first six months of the year. The department store recorded a profit of £69 million during the same period of 2021.
Posted: 15/9/2022
Amazon is putting $450 million towards a new education programme, employer-sponsored pensions, and pay rate increases for its drivers over the next 12-months.
Posted: 14/9/2022
Mothercare has announced a significant rise in pre-tax profit following a loss of £21.5 million in the last financial year. Earnings for the year ending March 2022 rose to £12.1 million.
Posted: 14/9/2022
Sainsbury’s has announced a £25 million investment in a support package to help its hourly-paid staff with rising household costs during the cost-of-living crisis. £20 million of the investment will go towards staff pay increases, Sainsbury’s said.
Posted: 14/09/2022
Inditex, the owner of Zara, has reported record high sales growth and income for the first six months of the year. During the period, Zara saw sales increase by 29 per cent to €10.9 billion.
Posted: 14/9/2022
UK spending on retailer own-label lines was £393 million higher in the past four weeks. According to figures published by Kantar, own-brand items now make up 51 per cent of the market.
Posted: 13/9/2022
Bread Financial is partnering card issuing platform Marqeta to enhance the in-store checkout experience for shoppers using Bread PayTM, its suite of Buy Now, Pay Later (BNPL) products. Using Marqeta’s platform, Bread Financial is set to launch its Bread PayTM card, a one-time use card which delivers ‘Pay in 4’ and instalment loan products in-store and online.
Posted: 13/09/2022
H&M Thailand has announced plans to roll out a virtual fitting feature in its stores next year.
Posted: 13/9/2022
Ocado has warned that rising energy and dry ice costs are likely to weigh on the company's profitability in the final months of the year.
Posted: 13/9/2022
Starbucks has unveiled a new NFT loyalty programme for its rewards members and employees. The coffeehouse chain said that the new programme, called ‘Starbucks Odyssey’, will be an extension of its existing rewards scheme.
Posted: 12/9/2022
Walgreens Boots Alliance (WBA) has revealed it will focus more on technology this year with several new appointments and the launch of a new committee.
Posted: 12/9/2022
Amazon is acquiring Belgian mechatronics business Cloostermans as part of plans to ramp up its robotics operations.
Posted: 12/9/2022
The value of contactless payment transactions will reach $10 trillion globally by 2027, according to a new study by Juniper Research. Standing at $4.6 trillion in 2022, Juniper anticipates that investment in the underlying contactless payments ecosystem, such as contactless‑enabled POS (Point-of-Sale) terminals and device-level support, will be the key driver of contactless transactions value growth over the next five years.
Posted: 12/09/2022
Gymshark has announced it will launch its flagship store on Regent Street next month. The 18,000 square foot store will open on 1st October.
Posted: 9/9/2022
Crew Clothing has partnered Planning-inc to integrate a customer data platform aimed at achieving hyper-personalised customer experience. The apparel brand said that Planning-inc’s Unilyze platform would enable it to use real-time data from a wide range of first-party sources, including in-store and and online transactions.
Posted: 09/09/2022
Checkout.com has announced the launch of a new payments solution designed for online marketplaces and sellers.
Posted: 9/9/2022
ASOS has said that after seeing good growth in June and July, last month’s sales were “weaker than anticipated”.
Posted: 9/9/2022
eBay is partnering with clothing repair and resale company Reskinned to expand its second-hand clothing range.
Posted: 8/9/2022
UK Finance has warned that while consumer spending has remained stable in the second quarter of the year, but there are "tough times ahead".
Posted: 8/9/2022
Primark-owner Associated British Foods (ABF) has warned that profits at the budget retailer are likely to decline over the next year amid rising inflation.
Posted: 8/9/2022
The UK Competition and Markets Authority (CMA) has concluded its Phase 1 investigation into Morrisons’ proposed £190 million merger acquisition of McColl’s and has found that the merger raises competition concerns in 35 areas. The authority concludes that McColl’s or MFG convenience stores will face reduced competition if the deal is allowed to go ahead as planned.
Posted: 08/09/2022
Ocado Retail has appointed chief product officer Hannah Gibson as its new chief executive. Gibson, who is currently chief product officer for Ocado Technology, will step up to the role of CEO of Ocado’s retail division on 20th September.
Posted: 07/09/2022
Boots has announced the launch of a new everyday range of essential products priced at £1.50 or less. The health & beauty retailer's new range includes 60 essentials across toiletries, skincare, dental, haircare and period products.
Posted: 07/09/2022
Klarna CEO Sebastian Siemiatkowski has taken to Twitter to lambast the media's attitude towards the Buy Now, Pay Later (BNPL) giant. In his Twitter post, he highlighted the "full disconnect between media's 'truth' about Klarna vs the actual state of Klarna".
Posted: 06/09/2022
Boots is launching a new online marketplace in the spring of 2023. The health & beauty retailer’s marketplace will be built in collaboration with e-commerce platform Mirakl.
Posted: 06/09/2022
Sales growth has slowed in August as price hikes loom, according to new data from the British Retail Consortium (BRC).Sales were up by 1 per cent in August, compared to an increase of 3 per cent in August 2021, pointing to a slow down as the cost of living crisis bites.
Posted: 06/09/2022
Payments made using contactless card-reader technology have risen from 65 per cent to 87 per cent in the last three years, according to new data from Lloyds Bank.
From April 2020, the contactless limit was increased from £30 to £45, and rose to £100 in October 2021.
Posted: 06/09/2022
Wayflyer, the revenue-based financing and growth platform for e-commerce businesses, has announced it has received a $200 million debt financing facility.
Posted: 2/9/2022
Highly dangerous e-bike chargers have been found on Amazon, eBay, AliExpress, and Wish.com, according to an investigation by Electric Safety First.
Posted: 2/9/2022
Selfridges has said it is aiming for 45 per cent of its transactions to come from circular products and services by 2030.
Posted: 2/9/2022
SumUp has launched its new SumUp Pay, a digital wallet with an integrated loyalty scheme, in the UK, Germany and Italy through Apple and Google’s app stores.
The new free app marks the mobile point-of-sale (mPOS) company’s first foray into the B2C payments space.
Posted: 02/09/2022
The majority of Gen Z – 60 per cent – and Millennial – 63 per cent – shoppers prefer to buy directly from international e-commerce brands over marketplace platforms, according to new research by the direct to consumer (DTC) e-commerce solution provider ESW. ESW’s survey of more than 14,000 consumers across 14 countries also found that almost three quarters – 73 per cent – of Millennials and 69 per cent of Gen Z consumers believed DTC channels gave them a more personalised consumer experience and included offers and promotions specifically targeted towards their preferences, compared with 63 per cent of Gen X and 50 per cent of Baby Boomers.
Posted: 01/09/2022
UK footfall improved last month to 13.2 per cent below pre-pandemic levels, according to research from Springboard.
Posted: 1/9/2022
3D printing won’t improve conditions for factory workers in the clothes manufacturing industry, according to new research.
Posted: 1/9/2022
Samsung has opened an immersive experience space at the InMotion flagship store at Heathrow’s T5 terminal.
Posted: 1/9/2022
Klarna has recorded operating losses of around £500 million (SEK 6.2 billion) in the first six months of the year.
Posted: 1/9/2022
Owners of 19 million energy inefficient homes in the UK will see their bills increase by £1,730 when the energy price cap comes into effect in October, according to Kingfisher, the parent company of Screwfix and B&Q. A report from the retail group found that the two thirds of homes in England and Wales rated Energy Performance Certificate (EPC) D or below would be hit by the projected rise, compared to an increase of £982 per year for those in the third of homes which meet the government’s target energy efficiency rating of C or above.
Posted: 31/08/2022
Ant Group-owned Alipay+ is partnering with global cross-border payments business Thunes to connect Asia’s most popular mobile wallets with European merchants.
Posted: 31/8/2022
Meta has announced the launch of a new end-to-end shopping feature on WhatsApp in India.
Posted: 31/8/2022
The Co-operative Group (Co-op) has announced it is selling its petrol forecourt business to Asda for £600 million. The buyout includes 129 petrol sites across the UK.
Posted: 31/8/2022
UK food inflation rose to 9.3 per cent this month, the highest level since the global financial crisis in 2008.
Posted: 31/8/2022
Footfall across the UK increased by five per cent over the bank holiday weekend in comparison to the previous week.
Posted: 30/8/2022
Farfetch has recorded revenue growth of around 11 per cent to $579 million in the second quarter of the year.
Posted: 30/8/2022
Asda is reportedly in talks to buy Co-op’s petrol forecourt business.
Posted: 30/8/2022
Retail sales grew at the fastest pace in 9 months in August according to new data from the Confederation of British Industry (CBI), but retailers remain pessimistic about the overall business outlook.Retailers reported 37 per cent year-on-year growth in sales in the year to August and are expecting another firm rise next month, according to the CBI’s latest quarterly Distributive Trades Survey.
Posted: 26/08/2022
Moody’s has downgraded Iceland’s debt rating after the food retailer posted a pre-tax loss in the last financial year. Accounts filed at Companies House covering the year to 25th March 2022 showed that Iceland Foods suffered a pre-tax loss of £4.1 million in 2021.
Posted: 25/08/2022
Westfield is to host a series of new pop-up experiences created by tech brands including HP, Samsung and Intel Evo. As children and students prepare to head back to school and university after the summer break, Westfield London and Westfield Stratford City said the tech companies would be showcasing the latest tech innovations designed to support education and gamify learning experiences.
Posted: 25/08/2022
SPAR has signed an international agreement with VisionR to roll out its shopper analytics technology. Internationally, SPAR said it has been focused on utilising shopper insights to open up new opportunities in-store and improve the shopping experience for customers.
Posted: 25/08/2022
Asda is removing the best before dates on nearly 250 of its fresh fruit and vegetable products to help its customers reduce waste.
Posted: 24/8/2022
Co-op has announced that Shirine Khoury-Haq has been appointed group chief executive.
Posted: 24/8/2022
Klarna has backed using buy-now pay-later (BNPL) solutions for essential items, according to a report by City A.M. The news comes after the Financial Conduct Authority (FCA) issued a warning over the promotion of Buy Now Pay Later solutions throughout the cost-of-living crisis.
Posted: 24/08/2022
Boots is expanding its partnership with Deliveroo to 125 stores across the UK. The health and beauty retailer said that customers will have access to a wider range of products across new cities, including: Manchester; Bristol; Glasgow; and Belfast.
Posted: 24/8/2022
Confusing pricing practices at the UK’s leading supermarkets are making it difficult for struggling consumers to find the cheapest items amidst the cost-of-living crisis, Which? has claimed.
Posted: 23/8/2022
Square is partnering with Clearpay to launch a new Buy Now, Pay Later (BNPL) service.
Posted: 23/8/2022
Screwfix is retiring its physical catalogues after 30 years of production. Digital screens will be introduced at the hardware store’s outlets across the UK to replace the catalogue.
Posted: 23/08/2022
Co-op has announced it is partnering with Uber Eats as part of the retailer's plans to expand its on-demand online home delivery service.
Posted: 23/8/2022
Global NFT transactions will jump from 24 million this year to 40 million in the next five years, according to new research.
Posted: 22/8/2022
Aldi has reportedly overtaken Morrisons as the fourth-largest grocer in the UK. According to research from Kantar, German-owned grocery chains Lidl and Aldi have poached 1.8 per cent, or £2.3 billion worth of worth of yearly grocery sales from Morrisons and other British supermarkets.
Posted: 22/8/2022
Simply Be has launched its first clothing rental edit on Hirestreet.The fashion and homeware brand, which sits within the N Brown Group, is launching on the rental platform with a 23 piece womenswear collection.
Posted: 22/08/2022
Retail sales jumped by 0.3 per cent in July despite the pressures of the cost-of-living crisis according to the latest data from the Office for National Statistics (ONS).The ONS said that sales volumes were up 0.3 per cent in July, following a revised fall of 0.2 per cent in June, with the slight recovery due to online sales promotions as consumers looked for online deals at events such as Amazon’s Prime Day.
Posted: 19/08/2022
The Financial Conduct Authority (FCA) has warned firms that offer Buy Now Pay Later (BNPL) products of the consequences of promoting misleading adverts.The regulator has said that although some BNPL agreements are unregulated, the financial promotions of all BNPL products must comply with its rules on financial promotion, designed to protect consumers from inadvertently taking on risks they cannot afford.
Posted: 19/08/2022
Cycling apparel brand Rapha Racing is partnering with technology provider 7bridges to optimise supply chains.Rapha Racing will use 7bridges’ AI-powered logistics technology to create more resilience supply chains in a bid to improve performance and reduce costs.
Posted: 18/08/2022
Frasers Group has chosen endpoint management provider Tanium to improve its cyber resilience and IT integration programmes as the company completes a series of mergers and acquisitions.The retail group, which is led by retail tycoon Mike Ashley, owns several leading High Street Brands including Sports Direct, House of Fraser, Jack Wills, Game, Flannels and Sofa.com and is currently leading a number of buyouts of fast fashion brands including I Saw It First and Missguided.
Posted: 18/08/2022
Vyne has announced a partnership with Wix.com to provide merchants on its platform with an Open Banking solution. The partnership between the pay with bank account-to-account (A2A) provider and the software as a service (SaaS) platform will give Wix’s UK-based merchants access to Vyne’s Open Banking payments infrastructure and enable them to offer customers the ability to pay directly from their preferred mobile banking app.
Posted: 18/08/2022
Parcel delivery business Evri, formerly Hermes, has appointed Harvinder Atwal as its new chief data officer.
Posted: 18/8/2022
Aldi is addressing its food waste problem by teaming up with Too Good To Go. The supermarket retailer said that is trialling the app across seven stores in the Northeast of England.
Posted: 18/8/2022
Aldi has become the latest major UK brand to adopt biomethane-fuelled HGVs from CNG Fuels.
Posted: 17/8/2022
UK consumers are returning to stores, perhaps in an effort to gain more control of spending and ‘try before they buy’, according to Barclaycard.
Posted: 17/8/2022
Asda has announced the roll out of a new loyalty programme across 633 UK stores, as well as online through asda.com for delivery and its click & collect service.
Posted: 17/8/2022
Shopify has introduced Shopify Collabs to help creators connect with merchants.
The new feature has been launched because most creators - small businesses and sole traders offering products, services and content and hoping to build their brands - struggle to make money and become independent, with only 4 per cent of creators making content full time, according to Shopify.
Posted: 17/08/2022
The government has announced plans to extend tariff cuts to hundreds of products exported from developing countries.
Posted: 16/8/2022
Kraft Heinz has announced the recall of 5,760 cases of Capri Sun after the drinks were mixed with a cleaning product.
Posted: 16/8/2022
Iceland and Fair for You are piloting a loan scheme aimed at helping customers through the cost-of-living crisis. Aimed at tackling food poverty amid soaring inflation, the affordable credit provider’s collaboration with the supermarket is offering Iceland customers ‘micro-loans’ of between £25 and £75.
Posted: 16/08/2022
Ted Baker has announced it is being taken over by Authentic Brands Group (ABG) for £211 million.
Posted: 16/8/2022
Aldi is increasing the hourly rate of pay for employees working its UK distribution centres.
Posted: 15/8/2022
Harrods is set to ‘take advantage’ of new laws to enlist agency workers to replace striking staff, according to documents seen by The Mirror. Harrods would be the first employer to make use of the legislation which came into force last month, said the newspaper.
Posted: 15/08/2022
Westfield London and Westfield Stratford City have signed deals to upsize stores for several global brands in 2022.
Posted: 15/8/2022
Klarna has launched a new feature on its app which enables UK users to view their full online order history, regardless of whether items are purchased through the company.
Posted: 15/8/2022
Tesco is now using electrically-powered lorries to deliver to more than 400 stores in Greater London. Reportedly the first of their kind, the lorries, made by Renault Trucks, are expected to replace around 30,000 miles per year of diesel-fuelled road miles with clean green energy while removing 23 tonnes of CO2 emissions per year.
Posted: 12/08/2022
Aldi has announced it is trialling clear caps on its milk bottles as part of plans to improve the recyclability of its products.
Posted: 12/8/2022
The owner of Sports Direct and House of Fraser has sold a number of its retail parks for £205 million.
Posted: 12/8/2022
Illegal weapons are being sold by third-party sellers on Amazon, eBay, Wish, and AliExpress, a Which? investigation has found.
Posted: 12/8/2022
A coalition of New York-based organisations and labour unions have written a letter demanding that officials in Niagara, New York block a ‘harmful’ Amazon warehouse deal. Companies including the American Economic Liberties Project and Amazon Labour Union want officials to block a deal they claim would hand Amazon nearly $123 million in tax incentives in exchange for a warehouse.
Posted: 11/08/2022
Carrier management business GFS has announced it is collaborating with what3words.
Posted: 11/8/2022
Superdrug and Savers-owner A.S Watson Group has pledged to create 25,000 new UK jobs for 16-23 year olds by 2030.
Posted: 11/8/2022
More than 100 retail bosses from UK retailers, including Aldi, Amazon UK, Marks & Spencer, and Sainsbury’s, have called on British police and crime commissioners to make retail crime a priority.
Posted: 11/8/2022
Deliveroo has announced plans to end its operations in the Netherlands. The move comes as the food delivery business records a pre-tax loss of £147 million in the first half of the year, up from a £95 million loss during the same period of 2021.
Posted: 10/8/2022
More than 115,000 Royal Mail postal workers are set to strike this summer over pay.
Posted: 10/8/2022
Co-op has announced it is expanding its technology recycling trials with Spring.
Posted: 10/8/2022
Facebook-owner Meta has announced plans to remove live shopping from the social media platform.
Posted: 9/8/2022
The Post Office has said it more than £3.3 billion in cash was deposited and withdrawn across its 11,500 branches, the most the organisation has handled in its 360-year history.
Posted: 9/8/2022
UK retail sales growth increased last month, but the upward trend still failed to keep up with rising inflation.
Posted: 9/8/2022
Apple has told suppliers from Taiwan that China has started to strictly enforce a longstanding rule that Taiwanese-made parts and components must be labelled as being made in either “Taiwan, China”, or “Chinese Taipei”, according to Nikkei Asia. The tech giant urged suppliers to treat the matter with urgency to avoid possible disruptions caused by goods and components being held for scrutiny, people familiar with the matter told Nikkei Asia.
Posted: 09/08/2022
Spoke has seen a six per cent rise in revenue since rolling out a new personalisation solution. In six months, the London-based custom-fit menswear retailer grew its owned audience by 150 per cent from its initial target.
Posted: 09/08/2022
PayPoint is adding more than 20 retail brands to its emergency e-voucher service, an initiative designed to help financially support the most vulnerable people in society.
Posted: 8/8/2022
The number of merchants using SoftPOS technology will reach over 34.5 million globally by 2027, up from six million in 2022, according to a new study.
Posted: 8/8/2022
Next is in talks to acquire a 25 per cent stake in lifestyle retailer Joules, according to Sky News. The valuation of Joules, which has 130 stores and employs 1,000 staff across the UK, has plunged by 90 per cent since the start of the year.
Posted: 08/08/2022
The number of people using Buy Now, Pay Later (BNPL) services is to reach more than 900 million globally by 2027, according to new research.
Posted: 8/8/2022
Amazon has announced it is buying consumer robot company iRobot.
Posted: 5/8/2022
Research from Barclaycard had shown that the average UK household spends £41.70 per month on subscription services, compared with an average of £51.65 in 2021, and £45.50 in 2020. The bank’s third annual study on the ‘subscription economy’ looked into how demand for sign-up products and services had evolved following growth throughout the pandemic and the impact of consumer spending in light of the cost-of-living crisis.
Posted: 05/08/2022
Asda is partnering with Deliveroo to offer on-demand grocery delivery from 15 UK stores.
Posted: 5/8/2022
Retail footfall across the UK dropped by 14 per cent last month compared to pre-pandemic levels.
Posted: 5/8/2022
Amazon workers at its warehouse in Tilbury, Essex have walked out over the company’s latest pay offer.
Posted: 4/8/2022
The Very Group has partnered with product experience management (PXM) vendor Akeneo as part of its ongoing tech transformation.
Posted: 4/8/2022
Next said its e-commerce growth “ground to a halt” during the second quarter of the year in comparison to 2021.
Posted: 4/8/2022
Zalando has posted second quarter results reflecting a ‘flat’ development compared to the same quarter in 2021. The Berlin-based fashion retailer’s gross market volume (GMV) remained flat at zero per cent to €3.1 billion.
Posted: 04/08/2022
The current average annual value of goods abandoned per online consumer is £861, a new survey by Deko has found. The e-commerce technology provider’s research shows that the average rate of ‘cart abandonment’ when shopping online could result in losses for retailers of up to £46 billion per year.
Posted: 03/08/2022
Collect+, the in-store parcel service from PayPoint, has said it saw a huge increase in parcel collections at convenience stores on Amazon Prime Day.
Posted: 3/8/2022
Ikea-owner Ingka Group has announced plans to expand its electric vehicle (EV) charger network. The company is to open more than 1,000 new charging points by the end of 2024.
Posted: 3/8/2022
Amazon has started offering Prime members in some US cities a ‘same-day’ delivery service from local retailers through the Amazon app or Amazon.com. Dubbed ‘Buy With Prime’, the retail giant’s new offering spans fashion items to homeware and is currently available in select ZIP codes in more than 10 US cities including Washington D.C., Miami, and Chicago.
Posted: 03/08/2022
Morrisons has said it is the first supermarket to launch a line of carbon neutral eggs.
Posted: 2/8/2022
Carbon emissions at Amazon increased by 18 per cent last year. The e-commerce giant attributed the hike in emissions to its strong growth in 2021, which saw the company's sales jump 27 per cent in the second quarter.
Posted: 2/8/2022
88 per cent of over 65s feel shut out by online brands, according to new research from customer engagement platform Twilio.
Posted: 2/8/2022
Co-op and Deliveroo have announced the extension of their partnership for a further three years. As part of the extension, Deliveroo will operate its delivery service across a further 110 stores by the end of the year, bringing the total number to 1,400.
Posted: 2/8/2022
TikTok is to sell fresh food on its platform in the UK.
Posted: 1/8/2022
The world’s most visited retail websites have been revealed in a survey conducted by price comparison and switching website Uswitch. Amazon (Amazon.com) topped the price comparison website’s list of most visited e-commerce websites globally, with 2.38 billion visitors per month. It was followed by ebay.com and Amazon.co.jp (Japan) with 761.1 million and 589 million monthly visits respectively.
Posted: 01/08/2022
There has been a significant increase in the number of UK consumers interested in switching to eco-friendly fashion, according to analysis from insurance provider Simply Business.
Posted: 1/8/2022
More than three quarters – 78 per cent – of small businesses in the UK believe that the cost-of-living crisis is the biggest threat to their company due to lack of consumer spending and fuel price increases, according to research by PayPal.
Posted: 1/8/2022
UK shoppers pay up to 50 per cent more than their counterparts in the European Union, according to a survey by Guardian Money. The survey examined the prices for a range of popular items sold in pan-European retailers including Ikea, Decathlon, and Zara with prices compared between the stores in the UK, Germany, France, Spain, Italy, and Ireland.
Posted: 01/08/2022
JD Sports has announced the sale of Footasylum following an investigation by the Competition and Markets Authority (CMA).
Posted: 1/8/2022
Hugo Boss has partnered with virtual ‘try-on’ and scalable 3D digitisation company Reactive Reality. The luxury fashion house’s partnership will enable website visitors to use body measurement-accurate shopping via personalised avatars enabled by the site-wide integration of PICTOFiT, Reactive Reality’s augmented reality (AR) solution.
Posted: 29/07/2022
Amazon has reported a loss for the second time this year.
Posted: 29/7/2022
The UK Competition and Markets Authority (CMA) is set to investigate eco-friendly and sustainability claims made by ASOS, Boohoo, and George at Asda about their fashion ranges. The CMA’s investigation will scrutinise 'green' claims made about their range of clothing, footwear, and accessories.
Posted: 29/07/2022
Marks & Spencer (M&S) has rolled out new HR technology as part of its digital-first strategy.
Posted: 28/7/2022
Frasers Group (Frasers) has acquired the online fashion retailer I Saw It First (ISIF) for an undisclosed sum. ISIF was launched by Jalal Kamani in 2017, who previously helped to co-found fashion retailer Boohoo with his brother Mahmud. ISIF has gone on to amass over five million consumers since its inception.
Posted: 28/07/2022
Which? says that Facebook, Google, and Trustpilot are failing to filter out fake reviews after carrying out an investigation.
Posted: 28/7/2022
Boots has completed a drone delivery of prescription medicines in what the company describes as a UK first.
Posted: 28/7/2022
12 per cent of UK consumers have been a victim of payments fraud in the past four years, new research shows.
Posted: 27/7/2022
Non-traditional sign-up products and services from retailers that are not usually associated with subscriptions are likely to drive the next phase of growth in the subscription economy.
Posted: 27/7/2022
Primark and Greggs have announced a second fashion collaboration. Dropping in Primark stores nationwide on 5 August, the 21-piece collection will include bodysuits, bumbags, and bucket hats.
Posted: 27/07/2022
Shopify has announced it is cutting 10 per cent of its staff. Tobias Lütke, the e-commerce company’s chief executive, said in a written statement that the cuts would span areas of the business including recruiting, support, and sales.
Posted: 27/07/2022
Wickes is seeing signs that the Do It Yourself (DIY) and Do It For Me (DIFM) are “softening”.
Posted: 26/7/2022
Following its competitors' lead, Amazon is set to increase the price of its video streaming and other Prime services. From September, the price of monthly Prime membership will increase from £7.99 to £8.99, while the price of the annual Prime membership will increase from £79 to £95 per year.
Posted: 26/07/2022
Civil rights campaigners have filed a legal complaint about Southern Co-op's use of facial recognition in its stores. Big Brother Watch claims that the supermarket’s use of the technology is “unlawful”.
Posted: 26/7/2022
Boots is opening a new technology workspace which aims to create a “start-up culture” within the organisation.
Posted: 25/7/2022
Aldi is increasing pay for its store workforce for the second time this year.
Posted: 25/7/2022
Co-op is to make around 400 of its roles redundant. The grocer said it expects the stated amount of redundancies when closed vacancies, redeployment, and creation of new roles as part of this process, are taken into account.
Posted: 25/07/2022
ASOS has extended its data academy with a new partnership with EdTech start-up Multiverse.
Posted: 25/7/2022
Co-op is rolling out robot deliveries in Bedford as part of an expanded partnership with Starship Technologies.
Posted: 22/7/2022
Amazon is planning to buy One Medical, a HealthTech company, for $3.9 billion.
Posted: 22/7/2022
Non-food store sales volumes in the UK dropped by 0.7 per cent last month, largely driven by a 4.7 per cent decline in clothing store sales.
Posted: 22/7/2022
The online payment gateway provider Airwallex has announced its launch on Shopify.
Merchants can plug in the Australian FinTech’s Airwallex Online Payments app to their online stores to accept payments from their global customers.
Posted: 22/07/2022
Aldi has announced plans to create around 1,000 new logistics roles across the UK over the next year.
Posted: 21/7/2022
Ocado Group has reported retail revenue of £1.1 billion in its interim results for the 26 weeks up to 29 May 2022. Retail revenue was down by eight per cent versus the first half of 2021 -- a reflection of the grocery market contracting post pandemic and the rising cost of living crisis in UK, the company said.
Posted: 21/07/2022
Marks & Spencer (M&S) has announced plans to acquire Gist, the primary logistics provider for M&S Food.
Posted: 21/7/2022
The UK retail industry has a long way to go before the industry “truly reflects the communities it serves”, a report by the British Retail Consortium (BRC) has found.
Posted: 20/7/2022
Marks & Spencer (M&S) has launched a new partnership with Benefit Cosmetics. The beauty brand’s collection will now be available across 700 M&S locations and online.
Posted: 20/7/2022
Superdrug has signed over 200 brands to the upcoming launch of its new marketplace. The health and beauty retailer’s marketplace platform will enable premium and start-up brands to partner with Superdrug to offer their products and services.
Posted: 20/07/2022
Instagram users can now buy products from small businesses directly in chats. Without leaving the chat, a user can now discuss details about a product, such as optional customisations and colour options.
Posted: 19/07/2022
The garden centre retailer Dobbies has announced a new partnership with Waitrose. Waitrose will provide Dobbies’ customers with a range of food, grocery products, and everyday essentials in more than 50 Dobbies garden centres across the UK.
Posted: 19/07/2022
H&M has said that it will withdraw operations from Russia permanently.The fashion retailer has initiated a process of winding down the business in the country.
Posted: 19/07/2022
Marks and Spencer (M&S) is removing best before dates from its fruit and vegetables in an attempt to reduce food waste. The dates will be removed from over 300 fruit and vegetable products – 85 per cent of M&S’ produce offering.
Posted: 18/7/2022
Amazon is to launch drone deliveries in Texas. The move comes a month after the e-commerce giant announced plans to bring ‘Prime Air’ drone deliveries to California.
Posted: 18/7/2022
Almost 40 per cent of FSTE-listed retailers have issued profit warnings in the past 12 months amid the cost living crisis, according to new data from EY-Parthenon.A study from the consulting and auditing firm revealed that profit warnings issued by UK-listed companies across all industries increased 66 per cent in the first half of 2022, with over half citing rising costs.
Posted: 18/07/2022
Morrisons has extended its strategic payments partnership with Worldline.
The supermarket chain has renewed its agreement with the payments services provider and is extending it with a new PIN Pad offering called Lane/3000.
Posted: 18/07/2022
Next has reportedly been underpaying staff for months as a result of the failed roll out of a new Oracle payroll system earlier this year.
Posted: 18/7/2022
Frasers Group has banned its staff from working from home on Fridays. The retailer, which owns Sports Direct and House of Fraser, has completely ended its flexible working policy, which was introduced during the pandemic, and has now said its staff must be in the office all week.
Posted: 15/07/2022
Amazon has announced plans to create more than 4,000 new permanent roles in the UK as part of plans to expand its workforce to 75,000 permanent employees by the end of 2022. Amazon said the 4,000 new roles are in addition to 40,000 new jobs opened up in the UK in the past three years.
Posted: 15/07/2022
Co-op and Starship technologies are rolling out robot grocery delivery across Wellingborough, Higham Ferrers, and Rushden in North Northamptonshire. The expansion will mean up to 45,000 residents will have access to the on-demand grocery delivery service.
Posted: 14/7/2022
Pepco Group, owner of discount retailer Poundland, has recorded year-on-year revenue growth of 17 per cent in the third quarter. Poundland itself saw revenue increase by 3.8 per cent during the same period.
Posted: 14/7/2022
Burberry is partnering with online game Roblox for its signature Lola bag collection. The luxury fashion retailer’s five virtual handbags will each be available for 24 hours from 11-15 July on the Roblox online storefront.
Posted: 14/07/2022
Adyen has launched Tap to Pay on iPhone, bringing Apple’s contactless payment option to the retail market.The Tap to Pay option allows businesses to use iPhones to accept contactless payments without the need to purchase or manage additional hardware.
Posted: 14/07/2022
Matalan has announced revenue of £286.5 million in the 13 weeks up to 28 May 2022.
The first quarter results mark a 29.2 per cent increase compared to the same period in the previous year.
Posted: 13/07/2022
Open Banking platform Tink has launched settlement accounts for merchants which aim at to simplify real-time bank payments.The rollout of the feature, which aggregates PIS (Payments Initiation Settlement), will see Tink extend into a fullstack Open Banking payments offering.
Posted: 13/07/2022
Australia's information regulator has launched an investigation into Kmart and Bunnings over their use of facial recognition in stores.
Posted: 13/7/2022
Tesco pharmacists and pharmacy employees are being trained on how to advise customers about serious illnesses.
Posted: 13/7/2022
Boohoo has introduced a £1.99 customer return fee for online orders. Customers will be refunded for any items they return, minus the fee. If multiple returns are made from the same order, the fee will be charged again.
Posted: 13/07/2022
Germany's largest bank, Deutsche Bank, is developing a Buy Now, Pay Later (BNPL) product for e-commerce marketplaces and online retailers.
Posted: 13/7/2022
Increasing shipping costs, driven largely by inflation and rising fuel prices, pose the biggest risk to online retail growth this year, according to new research.
Posted: 12/7/2022
Superdrug is collaborating with TikTok to run a talent competition. Inspired by products available at Superdrug, entrants to #SuperShow will complete three challenges and the final of the event will be live streamed on TikTok UK.
Posted: 12/07/2022
UK retail sales dropped by one per cent last month in comparison to a rise of more than 10 per cent in June 2021. During the three-months to June, non-food retail sales plummeted by 3.3 per cent on a total basis and 4.2 per cent on a like-for-like basis.
Posted: 12/7/2022
Klarna has announced a new valuation of $6.5 billion after an $800 million investment round.
Posted: 12/7/2022
A number of Apple Store employees in London have joined a union over 'exhausting' shift patterns.
Posted: 11/7/2022
Online payment fraud losses will surpass $343 billion between 2023 and 2027, new research claims.
Posted: 11/7/2022
ING has developed a payment method that allows consumers to make payments by holding a mobile device close to another phone.
Posted: 11/7/2022
Employees at the Post Office are striking twice this week over pay. On Monday, the strike will involve employees at the UK’s 114 Crown Post Officers, while on Thursday supply chain and administrative workers will take industrial action, impacting the country’s 11,500 sub-post offices.
Posted: 11/7/2022
JD Sports Fashion Group has appointed Andy Higginson, a former chairman of Morrisons supermarkets, as chair of the group.The board at the sportswear and fashion retailer has confirmed Higginson’s appointment and he is set to take up the appointment on 11th July 2022.
Posted: 08/07/2022
Lidl has announced plans to roll out flexible working for certain members of staff across the UK.The discount retailer revealed the move in a post on the Lidl GB LinkedIn account.
Posted: 08/07/2022
Superdrug has announced a 141 per cent increase in pre-tax profits to £45.3 million. The retailer’s annual report for the 53 weeks of its 2021 fiscal year compared to pre-pandemic profits of £18.8 million.
Posted: 08/07/2022
The boss of Currys has warned over the impact of the cost of living crisis as the electricals retailer announced a 19 per cent rise in pre-tax profits.Announcing the company’s annual results for the year to April 2022, Alex Baldock, chief executive of Currys said that despite adjusted pre-tax profits rising to £186 million, compared to £156m the previous year, the retailer is expecting tough times to come as consumers tighten their belts to cope with rising inflation.
Posted: 07/07/2022
The subscription economy, which grew significantly during the pandemic, is being threatened by the cost-of-living crisis and a return to the High Street, figures from Barclaycard Payments show.
Posted: 7/7/2022
Apple has announced it will introduce a 'lockdown mode' to give additional protection for people at high risk of targeted cyberattacks from state-sponsored spyware.
Posted: 7/7/2022
More than a third – 36 per cent – of British consumers have been unable to complete an online transaction because of new Strong Customer Authentication (SCA) rules, according to new research.
Posted: 6/7/2022
Royal Mail has integrated its international delivery service into Ebay. The integration means that sellers on the online marketplace will be able to offer Royal Mail International Tracked & Signed, Royal Mail International Signed, and Royal Mail International Standard available on Ebay, making it easier to export to Europe and the rest of the world, according to the postal service.
Posted: 06/07/2022
The Competition and Markets Authority (CMA) has launched a new investigation into Amazon over concerns the company’s practices on its UK marketplace may be anti-competitive.
Posted: 6/7/2022
Fashion retailer UNIQLO is partnering Adyen for omnichannel payments.Under the terms of the partnership, the financial technology platform will provide in-store and online checkout services to Fast Retailing, operator of UNIQLO, in multiple markets.
Posted: 06/07/2022
DPD UK has announced the launch of robot deliveries in two areas of Milton Keynes. The move is part of a trial with AI robotics and last mile delivery business Cartken.
Posted: 5/7/2022
Dyson has unveiled a new Demo store in Manchester’s Trafford Centre. The new immersive store is the engineering and technology company's second in the UK, along with a store on London’s Oxford Street, and is part of the company’s global drive to grow its direct-to-consumer retail ambitions.
Posted: 05/07/2022
Kingfisher, the owner of B&Q and Screwfix, is committing to a new 2040 net zero target.
Posted: 5/7/2022
Sainsbury’s has reported a four per cent drop in sales for the first quarter of the year.
Posted: 5/7/2022
Amazon has agreed to bring its Prime membership cancellation practices in line with EU consumer protection rules and the unfair commercial practices directive. Last year, the European Consumer Organisation (BEUC), the Norwegian Consumer Council, and the Transatlantic Consumer Dialogue lodged a complaint with the European Commission against the retail giant.
Posted: 04/07/2022
More than two thirds – 68 per cent – of retail executives are concerned about integrating new technology into existing systems, according to new research.
Posted: 4/7/2022
Today a new organisation designed to open up industry debate around privacy and ethical issues online has been launched. According to recent research from Adobe, 75 per cent of consumers are worried about how companies use their data.
Posted: 4/7/2022
Buy Now, Pay Later (BNPL) company Klarna could see its value drop by almost $40 billion after a capital raise at a valuation of $6.5 billion, according to a report by the Wall Street Journal. The business has increased its value from $5.5 billion to $46 billion over the past two years.
Posted: 4/7/2022
Amazon has announced the launch of it first UK micromobility hub featuring electric delivery vans, e-cargo bikes, and walkers for more sustainable deliveries in Central London. In a partnership with the London Borough of Hackney, the new fleet of e-cargo bikes and walkers will directly replace thousands of traditional van trips with a view to reducing traffic congestion.
Posted: 04/07/2022
Stock levels at Ikea have returned to normal for the first time since the start of the pandemic, according to a report by Reuters.
Posted: 1/7/2022
E-commerce products with a high percentage of four and five-star reviews can see a tenfold increase in search demand across some industries, according to new research.
Posted: 1/7/2022
Amazon has restricted search results relating to the LGBT community on its United Arab Emirates (UAE) e-commerce platform. The move comes as Pride month, a global celebration for the LGBTQ+ community, draws to a close.
Posted: 1/7/2022
Retail sales at Boots UK surged 24 per cent in the third quarter of the year. Walgreens Boots Alliance (WBA) , which owns the British health and beauty retailer, said that there were market share gains across all categories.
Posted: 1/7/2022
Evri (formerly Hermes UK) is opening a new delivery depot in Plymouth this July.
The delivery company says the new depot which it has invested £1 million into, is in alignment with its commitment to continue investing in infrastructure which will support the growth of online shopping while creating over 50 new jobs in the area.
Posted: 30/06/2022
Hugo Boss is rolling out Nedap’s iD cloud platform across its retail business.The new technology will enable the fashion brand to know exactly what is in stock in stores so it can offer Shop-From-Store and Click & Collect.
Posted: 30/6/2022
Wickes has partnered with product sourcing platform RangeMe. The partnership aims to enhance the home improvement retailer’s product buying capabilities and give it access to more than 200,000 suppliers globally.
Posted: 30/06/2022
Ocado has announced the extension of its partnership with Groupe Casino.
Posted: 30/6/2022
Global fashion retailer H&M has partnered with Google Cloud on a new core data platform.
Posted: 30/6/2022
Farfetch and Good On You have launched a ‘sustainability hub’ for the fashion industry. Good Measures, the result of the partnership between the luxury fashion retailer and the sustainability ratings platform, furthers the ‘Positively Farfetch’ strategy, which aims to give brands a view of their current sustainability rating and offer guidance on how they can improve it.
Posted: 29/06/2022
Home improvement giant Kingfisher, which owns B&Q and Screwfix, is rolling out new 3D planning and design technology. The new tool, created by Marxent, includes a 3D kitchen, bathroom, and storage planner with virtual reality capabilities, as well as a number of mobile 3D product configurators.
Posted: 29/6/2022
Deliveroo has launched a new advertising platform. From next month, brands can advertise across the food and grocery delivery company's app, website, social media, and email campaigns.
Posted: 29/6/2022
H&M Group’s net sales have surged by 20 per cent to roughly £8.4 billion (SEK 103,670m) in the six months to 31 May 2022. The world’s second largest fashion retailer also reported a 17 per cent net sales increase in the second quarter of the year.
Posted: 29/06/2022
Walgreens Boots Alliance (WBA) has elected to retain ownership of Boots following the completion of a strategic review. The WBA stated that since launching the process, the global financial markets have suffered unexpected and dramatic change.
Posted: 28/06/2022
New Look is “refreshing” its e-commerce offering with a new technology partnership.
Posted: 28/6/2022
Fashion brands make up almost a quarter of greenwashing complaints to the Competition & Markets Authority (CMA), according to a new report by RPC. Greenwashing is a practice in which marketers persuade the public that an organisation's products, aims and policies are environmentally friendly when this is not completely accurate.
Posted: 28/06/2022
Amazon is set to hold a second Amazon Prime event this year in the final quarter, according to sources cited by Business Insider. This marks first time the retail giant has held two Prime shopping events in one year.
Posted: 28/6/2022
Asda is understood to have spoken out against the proposed Online Sales Tax (OST) to the government.

The Daily Express reported that the supermarket was one of several retailers to meet with Lucy Frazer, financial secretary to the Treasury, to discuss the potential tax.
Posted: 27/06/2022
Zalando had revised its outlook for the second quarter of 2022. The Berlin-based online retailer cited deteriorating macroeconomic conditions as the reason for its lower end of full year guidance in contrast to its initial assessment in early May.
Posted: 27/06/2022
Walmart has added two new augmented reality (AR) features to its app. In July, the retail giant will launch a new feature on its iOS platform which will let consumers view furniture and décor items in their homes.
Posted: 27/6/2022
The number of shoppers at UK High Streets and shopping centres declined by 3.9 per cent during RMT Union rail strikes last week, according to data from the British Retail Consortium (BRC).
Posted: 27/6/2022
Retail volumes in the UK dropped by 0.5 per cent in May, following an increase of 0.4 per cent in the previous month, according to the latest ONS figures.
Posted: 24/6/2022
Klarna is seeking fresh funding to keep up with regulatory capital requirements, according to reporting by the Wallstreet Journal (WSJ). In the past two years, the Buy Now, Pay Later (BNPL) provider’s valuation rose from $5.5 billion to $46 billion.
Posted: 24/05/2022
Food retailer SPAR UK has signed a new deal with Deliveroo.The technology company will provide its delivery service to all 2,160 SPAR stores across England, Scotland, and Wales.
Posted: 24/6/2022
Mastercard is partnering with checkout-free technology platform Zippin to support the launch of its Shop Anywhere online stores. The first of Mastercard’s Shop Anywhere stores will debut this summer in the US, Europe, and South America.
Posted: 24/06/2022
eBay has completed the acquisition of a Non-Fungible Token (NFT) marketplace. UK-based KnownOrigin was founded in 2018 and enables artists and collectors to create, buy, and resell NFTs via blockchain-supported transactions. The acquisition aligns with Ebay’s ‘tech reimagination’ having begun allowing the buying and selling of NFTs in May 2021.
Posted: 23/06/2022
Retailer support for fully regulated Buy Now, Pay Later (BNPL) products could stop 876,000 Brits from debt, new research from Barclays and StepChange has found.
Posted: 23/6/2022
Twitter is partnering with Shopify on a new sales channel. Via the new channel, merchants will now be able to reach consumers directly from their Twitter profiles.
Posted: 23/06/2022
The 2022 Retail Systems Awards took place yesterday evening, in a ceremony at The Waldorf Hilton in the West End.
Posted: 23/6/2022
The UK competition watchdog has dished out a £1.5 million penalty to Dar Lighting for illegally preventing online price discounts. The retailer, which is a supplier of domestic light fittings, restricted the level of discounts retailers could offer to customers online between 2017 and 2019.
Posted: 22/6/2022
Supply chain issues have left more than 25 per cent of UK retailers only four weeks away from going bust, according to a new survey. The study, by retail technology provider Brightpearl, suggests that 85 per cent of retail businesses have been impacted by supply chain issues in the past 12-months.
Posted: 22/6/2022
The Buy Now, Pay Later (BNPL) service provider Klarna has launched a new loyalty card feature in its app. Users will now be able to store and access all their physical store loyalty cards in digital format in the Klarna app.
Posted: 22/06/2022
JD Sports has published record figures for its latest financial year. The sportswear retailer saw pre-tax double from £421.3 million in 2020 to £947.2 million for the 52 weeks ended 29 January 2022.
Posted: 22/6/2022
For the first time, Deliveroo is providing its inventory management and picking technology to supermarkets so they can facilitate rapid delivery direct from store.
Posted: 21/6/2022
The number of global digital loyalty programme memberships is to surpass 32 billion by 2026, new research suggests.
Posted: 21/6/2022
Ocado Group is planning to raise £575 million from investors to help fund innovation at a faster pace and further invest in new technology. The retail tech giant also wants to “make the most” of growing online grocery demand by ramping up capacity.
Posted: 21/6/2022
Fashion brand Hugo Boss has opened a new tech-first flagship store in London’s Oxford Street. As part of Boss’s 500-million-euro store renovation programme entitled CLAIM 5, the new concept store aims to blend digital and in-store shopping experience and strengthen the customer journey along different consumer touchpoints, the company said.
Posted: 21/06/2022
LloydsPharmacy is expanding its existing partnership with Deliveroo. Over the next few months, Deliveroo will service rapid deliveries for the pharmacy group across an additional 110 UK stores.
Posted: 20/6/2022
Marks & Spencer is appointing Alex Freudmann as its new managing director of food. Freudmann is currently managing director of Dan Murphy’s, a large Australian beer, wine and spirits retailer.
Posted: 20/6/2022
The government has set out its long-awaited plans to regulate Buy Now, Pay Later (BNPL). Under the new rules, BNPL firms will be forced to carry out affordability checks to make sure the service is affordable to all consumers that opt to use it.
Posted: 20/6/2022
Primark is to begin trialling a Click & Collect service for its kids’ range later this year. The announcement follows the launch of the fashion retailer’s new website in April and the stated intention to expand its kids’ range. The move is the discount fashion retailer’s first foray into online sales.
Posted: 20/06/2022
Fortnum & Mason is launching an official store on Tmall Global, China’s largest online B2C marketplace. Having established a ‘strong brand awareness’ with affluent Chinese consumers, the 315-year-old British department store is partnering with e-commerce accelerator Pattern to expand its online business to China as part of its regional growth strategy.
Posted: 17/06/2022
E-commerce technology business Doddle has announced the launch of its new self-service kiosks. The company says that the hardware device can enable automated, package-less, label-free self-service returns in under a minute.
Posted: 17/6/2022
Visa has said it will change its dispute programme next year to help crack down on first party misuse or 'friendly fraud'.
Posted: 17/6/2022
UK sales at Tesco have decreased by 1.5 per cent in the first quarter of the year, as the company’s chief executive warns of an “incredibly challenging” market environment.
Posted: 17/6/2022
Currys is partnering with Salesforce to support its omnichannel transformation strategy.The Customer Relationship Management (CRM) giant said that the tie-up would enable the tech retailer to drive forward digital transformation and offer customers a more personalised experience across channels.
Posted: 16/06/2022
Almost one in four – 24 per cent – of courier companies do not understand new international licensing rules and have not prepared for them, according to new research.
Posted: 16/6/2022
British High Street retailer WHSmith is rolling out InPost lockers across its stores throughout the UK.
Posted: 16/6/2022
Virgin Media O2 is partnering with Kindred to launch a sustainable shopping service via the My O2 app.The company said the new retail shopping feature called ‘Feel Good Shopping’ will help customers save money and support eco projects while shopping online.
Posted: 16/06/2022
Online fashion brands ASOS and boohoo have recorded a decline in sales driven by inflationary pressures and a hike in returns.
Posted: 16/6/2022
H&M Group’s net sales in local currency rose by 12 per cent in the second quarter of 2022 compared with the same period in 2021. Converted to Swedish Korona (SEK), the figures, accounting for the period between 1 March and 31 May, were up 17 per cent compared with last year’s performance.
Posted: 15/06/2022
Sales at WHSmith are ahead of 2019 levels for the first time. The company’s overall group revenue in the 15 weeks to 11 June was seven per cent higher than pre-pandemic levels.
Posted: 15/6/2022
Ryanair is partnering with FinTech APEXX to overhaul the low-cost carrier’s legacy payments infrastructure. The platform combines acquirers, gateways, shopping carts and Alternative Payments Methods into a single API connection.
Posted: 15/6/2022
US retail giant Walmart is calling on UK sellers to join its online marketplace. The marketplace is made up of third-party sellers which serve around 120 million American consumers every month.
Posted: 15/6/2022
Abercrombie & Fitch is expanding its same-day delivery service to all UK stores. Following a successful trial of the service in the US, the fashion retailer, which also owns the Hollister, abercrombie kids and Gilly Hicks brands, is partnering with Stuart, Gophr and software provider Delivery Solutions to broaden its fulfillment capabilities.
Posted: 14/06/2022
The number of jobs in the UK retail sector is declining, according to the latest ONS jobs figures. Data from the statistics institute shows that there are currently 2.9 million jobs in retail, down 83,000 year-on-year.
Posted: 14/6/2022
Zalando Group has acquired a majority stake in Berlin-based fashion brand Highsnobiety. The companies said they will leverage each other’s complementary strengths, combining Highsnobiety’s cultural relevance and insight, fashion authority and expertise with Zalando’s fashion network, e-commerce know-how and operational capabilities.
Posted: 14/06/2022
Amazon has announced plans to launch ‘Prime Air’ drone deliveries in California later this year. The e-commerce giant said that with its new technology, drones could one day be as common as delivery vans.
Posted: 14/6/2022
Since 2017 the UK retail sector has lost nearly 650,000 jobs, according to new research. Figures from the Centre for Retail Research reveal that there were more than 105,000 job losses last year alone.
Posted: 13/6/2022
New research has found that countries across Europe have varying attitudes towards e-commerce payments methods.
Posted: 13/6/2022
Digital retail sales declined by 8.7 per cent last month compared to the previous year, according to the latest IMRG Capgemini Online Retail Index. The Index tracks online sales for 200 retailers.
Posted: 13/6/2022
Juni has concluded a $206 million Series B and venture debt funding round with backing from Revolut and Monzo investor TriplePoint Capital. Founded in 2020, Juni describes itself as a 'financial companion for e-commerce'.
Posted: 10/06/2022
Evri has appointed a new chief product officer as the delivery company, formerly known as Hermes, continues to build out its customer experience and digital offering.Joe Tarragano joins the company following a 25 year career in digital roles at organisations including eBay, Dun & Bradstreet and Thomson Reuters.
Posted: 10/06/2022
Apple’s Buy Now Pay Later (BNPL) service will be financed in-house by a wholly owned subsidiary rather than a banking partner.The tech giant said its Apple Pay Later service will directly offer short-term loans to consumers from its own balance sheet via subsidiary Apple Financing LLC.
Posted: 10/06/2022
The Competition and Markets Authority (CMA) has approved US private equity firm Clayton, Dubilier & Rice Holdings' (CD&R) $7 billion acquisition of WM Morrison Supermarkets (Morrisons). CD&R also owns Motor Fuel Group, the UK’s largest independent petrol station operator with 921 forecourts.
Posted: 09/06/2022
Asda is partnering with Salesforce for its latest technology transformation project.The big 4 supermarket is teaming up with the customer relationship management (CRM) software giant to deploy Salesforce technology to build a 360-degree view of its customers, providing personalised and tailored experiences that will aim to ‘revolutionise the consumer grocery experience.’
Posted: 09/06/2022
John Lewis has announced the first three locations for its rental home developments.

The retail group announced in 2020 its intentions to become a private landlord with a view to diversifying its revenue streams, by building a community of rental properties around its retail stores.
Posted: 09/06/2022
H&M Group is among the lead funders for a new $250 million fund aimed at tackling the impact of climate change and promoting sustainability in the fashion industry. Apparel Impact Institute (Aii), a non-profit organisation, has launched the Fashion Climate Fund with backing from H&M Group, H&M Foundation, Lululemon, and the Schmidt Family Foundation.
Posted: 09/06/2022
Over half - 51 per cent - of 18–34-year-olds have borrowed money to pay off their Buy Now, Pay Later (BNPL) debts, according to new research from Citizens Advice. The consumer organisation surveyed 2,288 people in the UK who had used BNPL in the previous 12 months.
Posted: 09/06/2022
Payments giant Stripe has launched a biometric authentication feature aimed at speeding up checkout conversion rates, with Wise the first card issuer to implement the new feature. The new feature enables Stripe businesses to authenticate customer purchases within a checkout flow in a way that is compliant with Strong Customer Authentication (SCA) and without redirection to a banking app or having to enter a one-time passcode.
Posted: 08/06/2022
More than 80 per cent of Brits are concerned by the privacy of their data online, according to new research. The survey of 2,019 consumers by Perspectus Global on behalf of Motive.co also revealed that 95 per cent felt it was important their data was protected when online while 67 per cent of consumers reported leaving a website due to concerns around how their data would be used.
Posted: 08/06/2022
Nearly a third (31 per cent) of retail workers actively want to leave their job, and a further fifth (21 per cent) no longer want to work in the sector, according to new research.A study of 1,500 workers from The Retail Trust as part of its Health of Retail report showed that factors such as the cost of living (24 per cent) and abuse from customers (30 per cent) were driving low morale amongst the retail workforce.
Posted: 08/06/2022
Unibail-Rodamco-Westfield, the parent company of Westfield malls, has announced plans to open two new virtual reality concept labs in the UK and Sweden.
The free-roam DIVR concept labs will be located in a 285 sqm outpost at Westfield Mall of Scandinavia in Stockholm and a 330 sqm location in Westfield London.
Posted: 08/06/2022
The finance platform Liberis has partnered with Barclaycard to offer their small business customers access to personalised revenue-based finance with the new Barclaycard Business Cash Advance solution. The news follows Barclays’ £34 million investment in Liberis, agreed in the fourth quarter of 2021, which enabled the firm to continue developing its API-driven finance platform and continue its international expansion.
Posted: 08/06/2022
The UK led Europe in terms of year-on-year spending growth in May, according to Mastercard’s latest data. The UK’s spending growth has been particularly driven by a rise in in-store sales, which are up 42 per cent compared to 2021, and up 24.1 per cent compared to pre-pandemic levels.
Posted: 08/06/2022
Crew Clothing is partnering with second-hand clothing resale platform Thrift+.

Available today to mark World Oceans Day, Crew said the launch marked a pivotal step in the brand’s ongoing commitment to sustainability.
Posted: 08/06/2022
Token provider Ripple has partnered with crypto exchange Lunu to allow Berlin-based retailers to accept crypto-based in-store payments.

Lunu claims it already works with retailers such as Farfetch, Off-White, Browns, and Steven Stone, enabling them to accept payments via its point of sale (POS) terminal and online widget.
Posted: 07/06/2022
Former Asos boss Nick Beighton has been appointed chairman of Secret Sales. Secret Sales, founded in 2006, works with luxury retailers to sell off their excess stock.
Posted: 07/06/2022
Ted Baker has announced that a second prospective candidate has decided to walk away from the process to buy the fashion retailer. In an update lodged with the London Stock Exchange, Ted Baker has disclosed that its ‘preferred counterparty’ will no longer be going ahead with an offer.
Posted: 07/06/2022
The Competition and Markets Authority (CMA) has announced it will investigate JD Sports and several other parties on suspected price fixing for Rangers FC football jerseys. The CMA’s investigation relates to suspected infringement(s) of Chapter I of the Competition Act 1998 (CA98).
Posted: 07/06/2022
Apple is set to officially enter the Buy Now, Pay Later (BNPL) space. The new product, dubbed Apple Pay Later, will allow users to pay for goods in four instalments over a six-week period, interest free. The move will pit the tech giant against major FinTechs including Klarna and ClearPay in the fast-growing alternative payments space.
Posted: 07/06/2022
Asos is reportedly set to appoint current chief commercial officer José Antonio Ramos as its new chief executive, according to sources reported by The Sunday Times. José Antonio Ramos currently serves as chief commercial officer at the online retailer.
Posted: 06/06/2022
The government has approved the Post Office and Yoti as the UK’s first providers of a certified digital ID service.The service, which enables employers to verify a UK citizen’s Right to Work will allow them to complete identity checks digitally via the Post Office Easy ID app or the Yoti ID app.
Posted: 06/06/2022
Pinterest has reached an agreement to acquire an AI-powered fashion shopping platform THE YES for an undisclosed sum. Founded in 2018 by chief executive Julie Bornstein, THE YES has hundreds of brand merchants on its platform and has combined human expertise and machine learning to create its fashion algorithm.
Posted: 06/06/2022
Frasers Group has bought Missguided out of administration for £20m.The buyout comes after the online fast fashion retailer fell into the hands of administrators last week after the firm was issued with a winding-up petition by suppliers who are reportedly owed millions of pounds.
Posted: 06/06/2022
The Competition and Markets (CMA) authority is investigating the completed merger of certain assets of McColl’s Retail Group by WM Morrison Supermarkets. The CMA’s initial enforcement order filed on 25 May contests that it has reasonable basis to suspect that it is or may be the case that WM Morrison Supermarkets Limited has ceased to be distinct from certain assets of McColl's Retail Group.
Posted: 01/06/2022
Payment service provider Mollie is partnering with Plaid to offer merchants Open Banking-enabled onboarding and account verification.Under the terms of the tie-up Mollie will leverage Plaid’s Open Banking network and payments Application Programming Interface (API) to speed up the onboarding and verification experience, with the aim of making it easier for Mollie’s customers to start receiving payments and open digital storefronts across Europe.
Posted: 01/06/2022
Violence and abuse against retail workers tripled over the pandemic, according to research by the British Retail Consortium (BRC). Incidents rose from 455 per day in 2019/20 to 1,301 in 2020/21 according to the survey results.
Posted: 01/06/2022
Worldline has become one of the first payments companies to enter the metaverse, with the launch of a dedicated virtual showroom. The French payments company says it aims to bridge the gap between the network of virtual worlds and the real world for e-commerce enterprises, and provide merchants with the opportunities needed to benefit fully from the “incredible potential” the metaverse has to offer.
Posted: 31/05/2022
H&M Group is rolling out a pilot of new tech-enabled in-store shopping solutions in select US COS outlets. The tech solutions on offer in the first pilot store in Beverly Hills, California include fitting rooms equipped with smart mirrors.
Posted: 31/05/2022
One-in-four Generation Z cross-border US shoppers buy from UK online retailers once a month or more. The research, from US technology firm Pitney Bowes, found this figure dropped to one-in-five for Millennials.
Posted: 31/05/2022
Online fast fashion retailer Missguided has fallen into the hands of administrators after failing to find a rescue deal.The e-commerce retailer has appointed Teneo Financial Advisory to lead the administration process and search for a new buyer for the business and its assets.
Posted: 31/05/2022
Royal Mail has announced plans to expand its Sunday delivery service in response to growing online demand for seven-day deliveries.From this weekend, Royal Mail’s Sunday delivery service will be available to over 12,000 online retailer customers, which represents a significant increase from the 75 large online retailers currently using seven day service.
Posted: 30/05/2022
UK synthetic data start-up Neurolabs has raised €3 million in a seed funding round. The Edinburgh-based firm produces synthetically generated data to help companies, such as retailers, develop object recognition models more efficiently.
Posted: 30/05/2022
In response to the cost-of-living crisis, more UK consumers are turning to second-hand shopping and upcycling in order to make ends meet, according to research from eBay.eBay Ads commissioned research among 1,000 adults and found that 30 per cent are having to make “more considered purchases” in order to get better value for money, and a fifth (19 per cent) are buying more second-hand items in order to save money.
Posted: 30/05/2022
Three fifths (60 per cent) of small- to medium-sized businesses in the UK are expecting to see revenues rise this quarter, when compared to the same period last year, partly thanks this week’s Royal Jubilee bank holiday celebrations, according to the latest quarterly Barclays SME Barometer.On average, SMEs expect to see a 10.4 per cent sales rise between the months of April and June, with those in the hospitality and leisure sector predicting a 34.7 per cent increase.
Posted: 30/05/2022
Authentic Brands Group (ABG) has emerged as the preferred bidder for Ted Baker in a $300m takeover deal, according to a report from Sky News. The US-based consumer goods group, which owns Reebok, is willing to close a deal for the British fashion brand at 150p-a-share, according to Sky News sources.
Posted: 30/05/2022
Amazon shareholders have voted against proposals to conduct an independent audit of working conditions in its warehouses. The decision came during Amazon’s annual general meeting (AGM) on 25 May.
Posted: 30/05/2022
The value of biometrically authenticated remote mobile payments is set to reach $1.2 trillion globally by 2027, according to new research from analyst house Juniper Research. Juniper attributes the market’s future growth, up 365 per cent from $332 billion in 2022, to factors such as recent regulatory changes, including the introduction of SCA (Strong Customer Authentication), which is pushing greater adoption.
Posted: 30/05/2022
One in five – 21 per cent – of UK retail workers have plans to quit the industry, according to research from The Retail Trust.
Posted: 27/5/2022
26 per cent of UK consumers who have had a payment rejected in the past year have admitted they don’t know why it was cancelled, according to new research. The study, from global payments business Trustly, surveyed 2,000 British shoppers.
Posted: 27/5/2022
Footfall on Oxford Street is still 52 per cent lower than pre-pandemic levels, according to new figures.
Posted: 27/5/2022
Puma is to launch branded and personalised communications across 26 countries, as part of its plans to become a digital-first retailer.
Posted: 26/5/2022
Yodel has delivered nearly half a million parcels via bicycle in the past six months. This beats the last year's record of 290,000.
Posted: 26/5/2022
Sales at home improvement retailer Wickes declined by 0.6 per cent in the first five months of the year. Core like-for-like sales were down 7.2 per cent, while its Do It For Me (DIFM) arm saw sales jump by more than 30 per cent.
Posted: 26/5/2022
John Lewis has partnered with kidswear rental platform thelittleloop. The retailer said the partnership will give its customers access to the biggest wardrobe of rented kids' clothing in the UK. through thelittleloop.
Posted: 26/05/2022
Ocado has said that slower growth in consumer purchases and lower average basket sizes has pushed its retail sales down by 8 per cent in the second quarter. This compares to a decline of 5.7 per cent recorded earlier in the financial year.
Posted: 25/5/2022
Asda is continuing its retail transformation plans with new order management technology. The supermarket retailer chose the new tech, from Blue Yonder, to modernise its order management.
Posted: 25/5/2022
Nomagic, a Polish start-up which has built a robotic arm for use in e-commerce and retailers’ factories, has completed a $22 million funding round. Led by Silicon Valley-based fund Khosla Ventures as well as Almaz Capital from Berlin and the European Investment Bank, the latest funding round brings Nomagic’s investment to over $30 million following an initial funding round totalling $8.6 million in 2021.
Posted: 25/5/2022
Pre-tax profits at Marks & Spencer (M&S) jumped to £522 million in its latest financial year, compared to £403 million before the pandemic.
Posted: 25/5/2022
eBay has opened a bricks and mortar store for pre-owned trainers in LA. The e-commerce giant said the ‘Wear ‘Em Out’ store, which will be open on memorial day weekend on FairFax Avenue, will reward so-called ‘sneakerheads’ for wearing their new purchase out of the store.
Posted: 24/05/2022
Klarna has said it will cut the number of employees by 10 per cent because of the current volatile economic environment.
Posted: 24/5/2022
The Very Group is partnering with Amplience to transform its digital content management system (CMS). The clothing and homewares retailer said adoption of Amplience’s Dynamic Content Solution will enable it to simplify and speed up the process of managing their digital content across its brands and devices.
Posted: 24/05/2022
boohoo is ditching its legacy ERP system and replacing it with new Product Information Management (PIM) technology.
Posted: 24/5/2022
Sensei has created what it describes as Europe’s first ever autonomous petrol station convenience store. The company signed a contract with Galp, a large petrol station network located in the Iberian Peninsula, to create a 323 square foot autonomous convenience store in Lisbon.
Posted: 23/5/2022
The chief executive of Marks & Spencer (M&S) has criticised the government’s planned Online Sales Tax, suggesting it would “stifle” innovation in the physical retail space.
Posted: 23/5/2022
The parent company of FatFace has reportedly brought in investment bankers from Rothschild to assess the possibility of selling the business, according to the Sunday Times. Private equity firm Bridgepoint bought Fat Face in 2007 for £360 million.
Posted: 23/05/2022
Kingfisher has recorded an overall sales hike of 16.2 per cent in the first quarter compared to pre-pandemic figures.
Posted: 23/5/2022
Liberty London has partnered with Future Workforce to support the roll out of robotic process automation (RPA). The luxury department store will use UiPath software robots to digitise key businesses process across its digital and trade teams.
Posted: 20/5/2022
Marks & Spencer (M&S) has announced that its in-house sportswear brand will be launched on The Sports Edit.
Posted: 20/5/2022
Co-op has revealed its goal to grow its online business by 50 per cent to a valuation of around £300 million by the end of 2022.The retailer already has online services available at more than 2,000 of its stores across the UK, and its next step is to launch ‘walking deliveries’ for homes and workplaces within 15-minutes of its stores.
Posted: 20/05/2022
Retail sales were up last month even amidst rising inflation. According to the latest figures from the Office for National Statistics (ONS), sales increased by 1.4 per cent in April.
Posted: 20/5/2022
Sainsbury's is expanding its partnership with delivery app Deliveroo. It has announced that a further 65 stores will be available on the platform.
Posted: 19/5/2022
Mercedes-Benz has become a founding member of a luxury brand blockchain group.
Posted: 19/5/2022
For the first time, the stars of Love Island will sport second-hand clothes as the hit ITV reality show announces a new partnership with eBay. Previous series have been sponsored by fast-fashion brands like Missguided and I Saw It First.
Posted: 19/5/2022
UK retail businesses lost £414 million last year because of cross-border tax complexities, according to research. A study from the Centre for Economics and Business Research (Cebr), commissioned by Avalara, a US-based tax compliance technology company, found that the stresses of navigating complex regulations post-Brexit continues to hold back growth for UK retailers, and is causing anxiety for business leaders.
Posted: 19/05/2022
French Connection has become the UK’s first major fashion label to launch a direct to consumer (D2C) online rental service for its latest season collection. French Connection Rental, a new standalone site for the fashion brand, will allow customers to rent dresses, holiday and work wear, with the company expecting ‘unprecedented’ demand in spring and summer 2022 as events and weddings return to the social calendar following the pandemic.
Posted: 19/05/2022
Mollie, the payments business, is partnering with Dutch Buy Now, Pay Later (BNPL) company in3.
Posted: 18/5/2022
88 per cent of UK shoppers claim they would abandon a transaction if they were faced with friction when paying, research from Open Banking platform Tink has found.
Posted: 18/5/2022
Walmart has recorded an operating income decline of 23 per cent to £5.3 billion in the first quarter of the year.
Posted: 18/5/2022
Wayve, which is developing driverless tech being trialled by Asda and Ocado, is using supercomputing infrastructure from Microsoft to develop AI-based models for autonomous vehicles.
Posted: 18/5/2022
25 per cent of UK retailers identify data management and integration as their biggest problem, according to a new survey by Red Ant. The study surveyed 100 retailers at the Retail Technology Show in April.
Posted: 17/5/2022
Mastercard is offering retailers the same biometrics technology used to unlock phones to verify customers during the checkout process. The payments giant says that the global launch of its new biometrics programme, which will use face and fingerprint technology to verify customers, represents a “first-of-its-kind” technology framework.
Posted: 17/5/2022
British consumers are switching to different brands and changing their preferred retailers amid rising inflation, a new McKinsey survey has found. The study reveals that 64 per cent of UK shoppers have changed their shopping behaviour in the past four to six weeks.
Posted: 17/5/2022
JD Williams, a strategic brand owned by N Brown Group, has launched Anise, an in-house designed clothing brand focussed on sustainability.JD Williams said the Anise collection features premium, sustainable fabrics and embraces manufacturing initiatives that are less impactful on the environment.
Posted: 17/05/2022
Amazon has added a new cashback feature to the Alexa app , dubbed “Shopping List Savings” which will enable customers to swap their data for discounts. The new feature will give consumers cashback in the form of an Amazon gift card after purchasing certain eligible items in third party stores, which can then be spent anywhere on Amazon.
Posted: 16/05/2022
Singapore’s Ministry of Affairs’ e-commerce safety ratings system has given Facebook’s Facebook Marketplace just one out of four in its tick-based safety rating. Launched on 14 May, E-commerce Marketplace Transaction Safety Ratings (TSR) is a government initiative created to better inform consumers on the anti-scam measures major e-commerce platforms have in place in order to foster a safer online environment.
Posted: 16/05/2022
Rapid grocery delivery firm buymie has raised €7 million in its latest funding round. The Dublin-based start-up, founded in 2016, offers consumers same day grocery deliveries via its service.
Posted: 16/05/2022
Screwfix is continuing its expansion across the UK and Ireland with plans to open its 800th store in June. The DIY retailer said that more than 800 jobs will have been created by the end of January 2023, following the opening of 80 new stores across the UK and Republic of Ireland – bringing Screwfix’s total store estate to over 870 stores following the opening of 70 new stores in 2021.
Posted: 16/05/2022
Luxury fashion brand Dior Beauty has launched an omnichannel experience chatbot with brand influencer @Jisoo over WhatsApp, in a collaboration with global cloud communications platform Infobip. Social media influencer Jisoo is billed as the ‘muse’ of Dior’s new Dior Addict shine lipstick campaign. Customers are invited to become part of the experience via @diorbeauty’s Instagram story – where they are offered the chance to join Jisoo’s ‘exclusive WhatsApp group’.
Posted: 16/05/2022
Klarna has launched a virtual shopping function to empower in-store teams enable in-store teams to share photos and videos of items and demo products live from the shop floor. The new feature, which has gone live on the new merchant-facing Klarna store app, also enables online shoppers seeking style advice and inspiration to immediately connect via text, voice, or video with hundreds of in-store stylists.
Posted: 13/05/2022
Amazon is preparing to downsize its ‘oversaturated’ delivery network and cut back on service partners in the next 12 months, according to leaked company documents.The e-commerce giant has expanded too quickly by building warehouses and hiring personnel beyonds its needs, according to Brian Olsavsky, Amazon CFO, whose views were revealed in documents first reported by Business Insider.
Posted: 13/05/2022
Clothing retailer Superdry’s store revenues are up 59.8 per to £224.5 million as retailers continue to benefit from the return to the High Street. In a year-end trading statement for the 12 months to April 23, 2022 the clothing and apparel retailer posted revenues of £600.7 million, up 8.1 per cent on the financial year 2021-21 but 14 per cent below the financial year 2019-2020 which reflected pre-pandemic trade.
Posted: 12/05/2022
Consumer demand for virtual products in the evolving metaverse is growing, according to new research. Software company Productsup questioned 5,700 consumers across the US and Europe, asking them about their preferences, expectations and behaviour towards hybrid shopping experiences.
Posted: 12/05/2022
Klarna has announced a new worldwide flexible working policy, saying that the past two years had “proven” significant growth and success can be achieved with hybrid working.The policy gives employees the option to work remotely within their country of employment, or state/province in the US and Canada, as well as from the office.
Posted: 12/05/2022
Google is working card networks Mastercard, Visa and American Express to launch Google Wallet, which will store virtual card numbers on Chrome and Android. Starting this summer, Google will roll out the virtual cards feature to help users in 40 countries safely store numbers for payment cards.
Posted: 12/05/2022
The vast majority – 93 per cent – of European fashion retailers believe that experiential retail is key to securing the future of the physical store, according to new research.
Posted: 11/5/2022
E-commerce platform InPost has recorded a sales boost of 94 per cent to roughly £275 million (Polish złoty 1.5 billion) in the first quarter of the year.
Posted: 11/5/2022
Consumer card spending grew by just over 19 per cent last month compared to pre-pandemic levels, the highest uplift since October 2021, according to figures from Barclaycard.
Posted: 11/5/2022
The majority of UK consumers – 70 per cent – are less likely to shop with retailers after hearing about a negative delivery experience, new research from Metapack has found.
Posted: 10/5/2022
Gucci has announced that it will accept cryptocurrencies in several US stores.
Posted: 10/5/2022
E-commerce payments giant Adyen has expanded its partnership with Buy Now Pay Later (BNPL) provider Afterpay to include local acquiring in key markets including the UK and Europe.As a result of the move, Afterpay, which is known as Clearpay in UK and European markets, will be able to process payments for Adyen’s retail clients in the UK, Europe, Australia, New Zealand, Canada, and the US.
Posted: 10/05/2022
While sales growth has been slowing down since the beginning of the year, the real extent of the decline has been “masked by rising inflation”, warned the chief executive of the British Retail Consortium (BRC).
Posted: 10/5/2022
Ikea is spending €3 billion in the next year on new and existing stores around the world, with a large chunk of the cash going on turning its huge trademark out-of-town stores into e-commerce fulfilment centres.The move by Ingka Group, which owns most of the Ikea stores worldwide, was revealed in an interview with Reuters, in which Tolga Oncu, retail manager at Ingka said the money would be spent in locations around the world, but confirmed news published earlier this year that around a third of the total (€1 billion) would go into the London market.
Posted: 09/05/2022
Furniture retailer Made.com has reached an agreement to acquire Trouva, an online marketplace platform for independent boutiques and brands. Launched in 2015 and headquartered in London, Trouva specialises in selling homewares, fashion and other lifestyle goods from boutiques and brands. It has relationships with over 700 boutiques throughout Europe and has delivered to 34 countries worldwide.
Posted: 09/05/2022
Morrisons is widely expected to win the battle for the takeover of faltering convenience store chain McColl's. Morrisons, the fourth-biggest supermarket chain in the UK, has been locked in bidding war for McColl’s against EG Group, the petrol station business owned by the Issa brothers - who also own supermarket rival Asda.
Posted: 09/05/2022
The UK government is set to hand new powers to local leaders aimed at regenerating High Streets and town centres.The Levelling up and Regeneration Bill, expected to be unveiled in the Queen’s speech tomorrow, is targeting the regeneration of the UK’s High Streets, many of which have been hit hard by economic decline and the rise of internet shopping, with many shop units left empty.
Posted: 09/05/2022
Primark has committed to training 125,000 additional cotton farmers in more sustainable farming methods in India, Pakistan, and Bangladesh by the end of next year.
Posted: 6/5/2022
Shopify Fulfilment Network (Shopify) has reached an agreement to acquire the e-commerce shipping company Deliverr for $2.1bn. The largest acquisition in Shopify’s history will mitigate supply chain complexity for merchants of all sizes, on and off Shopify, and democratise access to end-to-end logistics in a first for independent brands, the company said.
Posted: 06/05/2022
Marks & Spencer has appointed a new director of womenswear in advance of the retirement of Jill Stanton, who is set to step down in July. Maddy Evans, currently head of buying for womenswear, is set to take over the reins when Stanton stands down, according to Drapers.
Posted: 06/05/2022
The White Company has awarded supply chain business Wincanton a five-year contract. The contract will see the logistics company provide multi-channel fulfilment services for the luxury lifestyle retailer.
Posted: 5/5/2022
DPD UK has signed a deal with Ford for 1,000 e-transit vans. The parcel delivery business said that the move will take its electric vehicle fleet up to 2,500 in total.
Posted: 5/5/2022
E-commerce financing platform Wayflyer has acquired social media creator funding provider Peblo. The Irish FinTech said the purchase of Peblo, for an undisclosed amount, would allow it to gain a significant stronghold in the influencer marketing space.
Posted: 05/05/2022
Profits at prominent online retailers boohoo and Zalando have taken a major hit. Despite group sales jumping 61 per cent in the past two years and a 27 per cent hike in revenue, British fashion brand boohoo recorded a pre-tax profit decline of 94 per cent to £7.8 million in its financial results for the year ended 28 February 2022.
Posted: 5/5/2022
Next has reported an 11 per cent drop in total online sales for the first quarter, which the company attributed to the return to in store shopping.In the thirteen weeks to 30 April, the Next recorded a 21.3 per cent increase in full price sales compared to the same period last year.
Posted: 05/05/2022
Better Cotton has brought together a panel of international retailers, including Marks & Spencer and Zalando, to help create new traceability solutions for the cotton supply chain.
Posted: 4/5/2022
John Lewis has announced plans to relaunch its Partnership Card with UK consumer credit provider NewDay, ending its current deal with HSBC.
Posted: 4/5/2022
Annual shop price inflation jumped to 2.7 per cent last month, up from 2.1 per cent in March. According to the latest figures from the British Retail Consortium (BRC), food inflation also increased, rising from 3.3 per cent in March to 3.5 per cent in April – the highest rate since March 2013.
Posted: 4/5/2022
Klarna will begin reporting customer debts to credit agencies in the UK from next month, which could have an impact on customer credit ratings.From 1 June, 2022, the Buy Now Pay Later (BNPL) giant will report UK consumer purchases paid on time, late payments and unpaid purchases for Pay in 30 and Pay in 3 orders to Experian and TransUnion.
Posted: 04/05/2022
Direct-to-consumer men’s footwear brand TAFT has announced the launch of its new NFT collection. The collection features winged animals and correlating sneaker illustrations and is set to officially launch next month.
Posted: 3/5/2022
Tesco has awarded XPO Logistics a multi-year contract to deliver its fuel across the UK.
Posted: 3/5/2022
John Lewis is creating more than 150 tech roles as part of its digital drive. The retailer said that these new specialist jobs will help it get closer to customers online and address changing consumer habits.
Posted: 3/5/2022
The European Commission has said that Apple is abusing its dominant position in the mobile wallets market.
Posted: 3/5/2022
eBay UK has become a patron of the British Fashion Council (BFC). The online marketplace joins brands from across the fashion industry, including M&S, Mulberry, and Selfridges, in the Council’s aim to “make a positive change” in the sector.
Posted: 29/4/2022
Retailers will continue to increase the speed and convenience of payments while using data to improve customer interactions and relationships – but cash will also remain surprisingly important, according to experts from Morrisons and M&S.
Speaking during a discussion about the future of payments at the Retail Technology Show this week, Kate Lavery, head of technology at Morrisons, said that while the pandemic has led to dramatic increases in the use of digital payment methods by customers, many retailers will continue to need to offer a broad range of payment options.
Posted: 29/04/2022
Amazon has reported a net loss of $3.8 billion in the first quarter of the year, compared to an income of $8.1 billion in the same period of 2021. A $7.6 billion loss was largely driven by the collapse in shares of electric vehicle automaker Rivian Automotive, which Amazon has heavily invested in.
Posted: 29/4/2022
Amazon has outlined its plans to ‘reinvent the physical store’ with its Just Walk Out till-free technology.Speaking at the Retail Technology show at London’s Olympia, Max Gill, EMEA lead for Amazon’s physical retail technologies, explained how over the course of the past decade the company has created its till-free proposition.
Posted: 28/04/2022
Despite strong sales growth recovery, Primark has told customers it will increase prices due to the 30-year high inflation rate. The budget retailer recorded sales of £3.5 billion in the six months to 5 March.
Posted: 28/4/2022
Sainsbury’s profits more than doubled to £730 million in its latest financial year. This represents a 25 per cent increase compared to 2019/20 and a 104 per cent hike versus 2020/21.
Posted: 28/4/2022
Pinterest has launched an extension for its customisable, open-source e-commerce platform 'WooCommerce'.
Posted: 27/4/2022
Lidl GB is calling on the British public for support in identifying sites for new stores, and is willing to pay them bounties for property deals that go through.
Posted: 27/4/2022
Marks & Spencer is close to completing its rollout of RFID (radio frequency identification) technology to all non-food products across its stores.Speaking at the Retail Technology Show at London’s Olympia exhibition centre, Richard Jenkins, head of loss prevention, strategy and projects, central store operation at M&S revealed that the retailer has been working with the technology, which uses electromagnetic fields to automatically identify and track tags attached to objects, for the last 19 years.
Posted: 27/04/2022
All consumers will use a platform that enables people to control and earn from their data in the near future, according to the founder of Gener8.
Posted: 274/2022
Stripe is partnering with digital consultancy Mobiquity to build frictionless payment experiences for global businesses.Under the terms of the tie-up, Mobiquity, which designs digital products and services for some of the world’s largest brands, will work with payments and financial infrastructure company Stripe to build a holistic payments platform with a personalised user experience.
Posted: 27/04/2022
Monthly grocery price inflation has reached 5.9 per cent, the highest level since December 2011. According to figures from Kantar, despite the price increases, there is still evidence that UK shoppers spent a bit more over the Easter period.
Posted: 27/4/2022
Former chief executive of Sainsbury’s Mike Coupe has said that the biggest failure of senior leaders in the retail industry is the absence of decision-making.The New Look chairman told delegates at the Retail Technology Show that leadership teams in the sector often hesitate when making decisions because they want more information.
Posted: 26/04/2022
Fashion brand Oasis has launched on UK rental website Hirestreet, including new season occasionwear, workwear and holiday outfits.Launching in time for the busy spring/summer events season, Oasis' Hirestreet offering is made up of over 50 pieces from its main collection, including the latest styles from the ‘Rachel Stevens: Most Loved’ line, said Oasis.
Posted: 26/04/2022
Advertising giant WPP has entered the end-to-end e-commerce market with the launch of its new platform Everymile.The world’s largest advertising and creative services firm will go up against established e-commerce players including THG (formerly The Hut Group) and Shopify in providing a fully managed service for brands with a direct-to-consumer (DTC) e-commerce solution.
Posted: 26/04/2022
Mastercard has introduced a new identity technology designed to improve the online shopping experience and tackle fraud, with Microsoft named as its first partner for the solution.
Posted: 25/4/2022
Asda retail workers will get a £10.10 an hour base rate of pay from July, up from the previous £9.66. Announced this morning, the increase comes after a pay campaign by the GMB union.
Posted: 25/4/2022
British supermarket retailers Asda and Morrisons have announced they are dropping their prices to tackle the cost-of-living crisis. Asda pledged £73 million in addressing the crisis and said it would drop and lock in the prices of more than 100 products until the end of 2022.
Posted: 25/4/2022
8 in 10 consumers in the UK believe that retailers need to continuously invest in new technologies to meet changing customer demands, research from Klarna has found. According to the study, of the 10 countries surveyed, the UK was the most keen on retailers investing in technology.
Posted: 25/4/2022
FTSE100-listed B&M has announced that its chief executive Simon Arora intends to retire. He has led the business for over 17 years and plans to leave the firm in 12 months' time. He will also resign his directorship of the company.
Posted: 22/4/2022
Asda has appointed Michael Gleeson as chief financial officer, taking over from John Fallon. Gleeson, who will start in his new role next year, is joining Asda from Morrisons where he has been chief financial officer since February 2020.
Posted: 22/4/2022
EG Group has revealed plans to create 32,000 global jobs over a five-year period, with the company’s foodservice business accounting for the majority of roles. The company, which operates petrol stations and fast-food brands across Europe, the US, and Australia, is owned by the Issa brothers, who also own supermarket retailer Asda.
Posted: 22/4/2022
UK retail sales volumes dropped by 1.4 per cent last month, according to the latest figures from the Office for National Statistics (ONS).This was down on the 0.5 per cent fall in the previous month.
Posted: 22/4/2022
44 per cent of UK consumers would ditch fast fashion and switch to sustainable clothing if they could, but can’t afford the difference in cost, new research has found.
Posted: 21/4/2022
UK e-commerce platform The Hut Group (THG) saw its income jump by over 38 per cent last year. In its latest financial results, the company reported revenues of £2.2 billion across 2021 – its first year as a public company – up from £1.6 billion in the previous year.
Posted: 21/4/2022
Fashion retailer boohoo group has rolled out technology from Aiimi to overhaul its data management and discovery capabilities. The initial focus will be on data subject access requests (DSAR) and the deletion of data for customers and employees.
Posted: 21/4/2022
Monneo has announced the launch of a cryptocurrency payments service for online retailers. The solution, which enables merchants to accept crypto as a form of payment, converts the crypto payment into its equivalent fiat currency.
Posted: 20/4/2022
Amazon investors will be asked to vote on workers’ rights for the first time this year. Activist investor platform Tulipshare said that the move comes after it successfully defeated the e-commerce giant’s attempt to exclude the proposal from this year’s proxy statement.
Posted: 20/4/2022
Asda has implemented several new HR technologies, covering absences, benefits, learning, recruitment, capital management, compensation, and analytics as part of its digital transformation plans.
Posted: 20/4/2022
The government has proposed new reforms which would make it illegal to pay someone to write or host a fake review.
Posted: 20/4/2022
The chief executive of Amazon has said that the company is unlikely to introduce cryptocurrency payments.
Posted: 19/4/2022
Footfall in the UK rose by 15 per cent ahead of the Easter weekend, according to data from Springboard. On the Thursday before the bank holiday, the number of people visiting shops increased by around 27 per cent on High Streets and by 22 per cent across all shopping formats.
Posted: 19/4/2022
Funky Pigeon has suspended all orders after taking its systems offline following a cybersecurity incident. The company, which is owned by British retailer WHSmith, said it is unable to fulfil any orders while it is restoring its services.
Posted: 19/4/2022
Over 1.2 million subscription payments have been stopped since summer 2021 according to new data from Lloyds Bank.The bank said that streaming services such as Netflix, Spotify and Amazon Prime make up nearly half of the regular payments stopped since June 2021 as consumers continue to look for potential savings as the cost of living climbs.
Posted: 19/04/2022
Over two fifths – 42 per cent – of UK shoppers are interested in using augmented reality (AR) to find product information when shopping, according to research from product experience management company Akeneo.
Posted: 14/4/2022
While headline inflation has increased to seven per cent and food inflation to 5.9 per cent, prices for essential foods and other products are increasing at a slower pace, according to the British Retail Consortium (BRC).
Posted: 14/4/2022
E-commerce software platform Salsify has raised $200 million at a $2 billion valuation. The firm’s platform allows retailers, brands, and their partners to access centralised inventory and product information.
Posted: 14/04/2022
664,000 online transactions worth £130 million were declined in the UK during the month since Strong Customer Authentication (SCA) was rolled out, according to data from Barclaycard Payments.
Posted: 14/4/2022
Tesco experienced a 220 per cent hike in pre-tax profits last year, jumping from £636 million in 2020 to £2.03 billion. According to the supermarket retailer’s latest financial results, group sales were up by 2.5 per cent, while operating profit surged by 58 per cent during the 12-month period.
Posted: 13/4/2022
ASOS has said it expects to see a £14m hit to profits after its decision to halt trading in Russia following the invasion of Ukraine.In its interim results for the 6 months to 28 February 2022, the online fashion retailer reported a £15.8 million pre-tax loss, compared to profit of £106.4 million a year earlier.
Posted: 13/04/2022
Predictive visual analytics platform Dragonfly AI has raised £3 million in a Series A funding round. Co-founded in 2018, by entrepreneurs Mark Bainbridge and David Mitchell, Dragonfly AI said its solution helps brands improve creative performance by predicting what their target audience sees.
Posted: 13/04/2022
Aldi is trialling an electric refrigerated trailer in a bid to reduce its carbon emissions. The vehicle turns kinetic energy into electricity, which then powers the on-board batteries as the wheels turn. This keeps products cool and reduces energy consumption.
Posted: 13/4/2022
E-commerce platform provider Kooomo is partnering with FinTech platform Ayden on a new payments product. By integrating Ayden’s payment solution, Kooomo’s mid-sized businesses will have access to a new payments platform built for cross-border payments.
Posted: 12/4/2022
MarTech platform Wunderkind has announced a strategic partnership with Contentsquare to expand insights for retailers. The deal will integrate Contensquare’s platform, which uses AI to provide contextual insight into customer behaviours and intent with Wunderkind’s performance marketing engine, which scales one-to-one messages for retailers.
Posted: 12/04/2022
M&S has launched a new clothing rental collection with Hirestreet. It is the second time the retailer has launched its products on the company’s rental platform.
Posted: 12/4/2022
More than two thirds - 69 per cent - of small businesses are facing inflationary pressures across all parts of their business, which is having an adverse effect on skills and training, according to new research from eBay UK. The impacts are being felt on everything from their supply chains, to energy, to wages and rent according to the research.
Posted: 12/04/2022
Mastercard announced the opening of its new European tech hub in Dublin.The card provider said that the building enables it to accommodate its headcount target of over 2,000 people in the Irish capital by 2025. The company currently has a workforce of 975 in the city.
Posted: 11/4/2022
The owner and operator of Westfield shopping centres in the UK, US, and continental Europe is expanding its brand partnership with Buy Now, Pay Later (BNPL) company Clearpay.
Posted: 11/4/2022
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Talking shop: retail technology solutions from Brother
Retail Systems editor Peter Walker sits down with Brother’s senior commercial client manager Jessica Stansfield to talk through the company’s solutions for retailers and hospitality businesses, what’s new in labelling technology, and the benefits of outsourcing printing.