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Shopify confirms insider data breach


By Peter Walker

E-commerce platform Shopify has confirmed that two rogue members of its support team were to blame for a data breach. A statement from the US company explained that the incident involved the data of less than 200 merchants, with immediate action taken to notify those affected.


Holland & Barret partners Mercaux for digital transformation

Holland & Barrett has launched a pilot project with Mercaux to assist with the brand’s digital transformation. The specialist health food retailer with use Mercaux’s Sales Assist and omnichannel solutions to train staff on the concept of the ‘endless aisle’, educate on new products entering the store and reduce lost sales by offering alternatives or online options.

A third of e-commerce companies 'opting out of peak season'

A third of e-commerce companies are choosing to opt-out of participating in peak season campaigns this year — an unprecedented rise from only six per cent in 2019.
However, consumer demand is trending in the opposite direction, with 34 per cent of shoppers planning to increase their peak season spending year-on-year.

Further online gains make Nike consider store strategy

Nike's online sales rose 82 per cent during the three months to 31 August, offsetting falling store revenue due to the pandemic. The latest results follow a 75 per cent online sales increase in the previous quarter.

Consumers spend £2.1bn due to misinformation

UK consumers have spent £2.1 billion on products and services due to misinformation from businesses in the last year, according to research. A Censuswide study of 6,000 consumers across the UK, Germany and France - including 2,000 in the UK - found that as adoption of e-commerce rises, 87 per cent of people believe that misinformation is already a problem, with a majority (57 per cent) believing the problem is set to grow in the future.
Unilever partners Google Cloud for sustainable data sourcing

Unilever is partnering with Google Cloud as part of a programme to use technology to expand the use of data for eco-friendly decision making.The partnership will focus first on the commercial application of Google Cloud and Google Earth for sustainable commodity sourcing.

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Tesco joins calls for gov to bring forward zero-emission vehicle deadline

Tesco has joined calls for the UK government to fast-track the shift to zero-emission cars and vans to 2030. The big four supermarket has joined a coalition of 27 large businesses - including Dixons Carphone, E.ON, Heathrow, Lime and SSE - in calling for faster action to tackle emissions and climate change as the government reviews its plans for zero emission car and van sales.

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Stella McCartney partners Board to automate financial systems

Stella McCartney is partnering with decision-making platform Board International for digital transformation of the company’s finances. The agreement will apply Board’s technology to financial consolidation and lease accounting processes at the luxury lifestyle brand.

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Fast fashion falls out of favour

The ethics of retailer supply chains has been called into question recently, with brands now rushing to implement technology that gives better visibility into how products are made, sourced and shipped. The scandal that brought the issue into focus most recently was a report in July on Boohoo’s UK supply chain that had a significant impact on the company’s share price and reputation.

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Delivery sector reacts to lockdown demand

One fairly predictable consequence of the Coronavirus lockdown has been a marked increase in the amount of online shopping – but how is the delivery and logistics sector dealing with the spike in demand this has caused?

Cashierless store trials struggle with security

Cashierless shopping trials are currently underway with a range of retailers across the US and Europe, but concerns around shop security could hold back the roll-out of the technology. In the last 12 months, the Co-Operative and Sainsbury’s supermarkets in the UK have run in-store pilot schemes, while Europe’s largest consumer electronics retailer MediaMarktSaturn recently deployed MishiPay’s mobile self-checkout solution in the world’s biggest electronics store in Hamburg.

Should ailing retailers dump stores post-COVID?

With High Street clothing and footwear retailers among the hardest hit by the Coronavirus lockdown, some are suggesting that those going under would be better to re-emerge as online-only brands.

Coronavirus-hit grocers struggle with supply chain modelling

The Coronavirus crisis has hit many industries hard, but those grocers expected to keep the nation fed and watered have been criticised in recent weeks for not being able to handle the surge in demand. The self-isolation advice and eventual lockdown across the UK has led people to stockpile certain key items, putting a serious strain on ‘just in time’ replenishment models not prepared for such spikes in sales – especially while dealing with staff shortages that cut available manpower by as much as a quarter.

Retailers use tech to meet sustainability demands

Sustainability and the environment have shot up the business agenda recently, as consumers have become more demanding of the companies they deal with; with retailers increasingly implementing technology to help them meet those demands.

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Find out how HULFT can help you manage data, integration, supply chain automation and digital transformation across your retail enterprise.

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Talking shop: retail technology solutions from Brother
Retail Systems editor Peter Walker sits down with Brother’s senior commercial client manager Jessica Stansfield to talk through the company’s solutions for retailers and hospitality businesses, what’s new in labelling technology, and the benefits of outsourcing printing.

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