Dixons Carphone confirms 10m affected by hack

Following a review of its security systems, Dixons Carphone has concluded that approximately 10 million records containing personal data may have been accessed during last month’s data breach.

The company stated that none of the compromised data contained payment card or bank account details and there is no evidence that any fraud has taken place as a result. Dixons Carphone has advised affected customers on protective steps to minimise the risk of fraud.

Since the breach, the company has been putting further security measures in place to safeguard customer information, increased investment in cyber security and additional controls.

“Since our data security review uncovered last year’s breach, we’ve been working around the clock to put it right,” said Alex Baldock, Dixon Carphone’s chief executive.

“That’s included closing off the unauthorised access, adding new security measures and launching an immediate investigation, which has allowed us to build a fuller understanding of the incident that we’re updating on today.”

    Share Story:

Recent Stories

Find out how HULFT can help you manage data, integration, supply chain automation and digital transformation across your retail enterprise.
Talking shop: retail technology solutions from Brother
Retail Systems editor Peter Walker sits down with Brother’s senior commercial client manager Jessica Stansfield to talk through the company’s solutions for retailers and hospitality businesses, what’s new in labelling technology, and the benefits of outsourcing printing.