Reiss partners OneStock for omnichannel orders
Written by Hannah McGrath
Reiss has partnered with OneStock to upgrade its omnichannel order management system.
The fashion retailer, which operates 230 stores in 15 countries in addition to its online store, has chosen OneStock’s order management software to let it fulfil both digital and in-store orders from any stock location.
The UK phase of the project will be rolled out in the second quarter of 2020, with other locations set to follow.
In the initial phases, Reiss will use the technology to view its inventory and deploy a range of unified commerce services, including ship from store, return in-store and Click and Collect.
In the US, Reiss sells via Bloomingdale’s and Nordstrom as well as standalone stores.
Later phases of the global omnichannel project will enable the retailer to use order management technology to fulfil partner web orders directly via its US distribution facility.
Ian James, chief information officer at Reiss, said: “We needed a strong solution to manage an increasing number of orders.
“We have chosen OneStock for its ability to enhance our complex IT environment – its modular functional coverage allows us to introduce change quickly and flexibly.”