Retail Systems Awards 2021 winners announced

The 2021 Retail Systems Awards took place yesterday evening, in a ceremony at The Waldorf Hilton in the West End.

Among the winners were Sitoo, Nibble Technology, and Nuggets, who bagged two awards each, while Nisa Retail won the overall Retailer of the Year award.

Stand-out winners included Clinique & Holition, Poundland & Pennies, and The Body Shop, as well as many others.

The 16th annual event brought the retail sector together once again to celebrate excellence and innovation in the industry after a challenging year.

The full list of winners are as follows:

1. In-Store Innovation of the Year


2. Online Innovation of the Year

Clinique & Holition

3. Partnerships for Good

Poundland & Pennies

4. Technology Project of the Year

Milk & More and Greenlight Commerce

5. Sustainability Initiative of the Year

Lever Direct & Wunderman Thompson Commerce

6. In-Store Technology of the Year

Gridserve & Beaver Trison

7. Point of Sale Technology of the Year


8. Mobile Innovation of the Year


9. E-commerce Solution of the Year

Red Technology & Amtech

10. Omnichannel Solution of the Year


11. E-commerce Technology Vendor of the Year

Intelligent Reach

12. Omnichannel Technology Vendor of the Year

Engage Hub

13. Data and Analytics Provider of the Year


14. Artificial Intelligence Project of the Year

ACI Worldwide

15. Delivery Solution of the Year


16. Startup Company of the Year

Nibble Technology

17. Best Use of Augmented or Virtual Reality

Virtual Worlds

18. Most Disruptive Retail Technology


19. COVID Innovation Award

Milk & More and Greenlight Commerce

20. E-commerce Marketplace of the Year


21. Logistics and Supply Chain Award


22. Alternative Payments Award


23. Experiential or Personalised Retail Solution of the Year

Nibble Technology

24. Retail Partnership of the Year

The Body Shop & KPS

25. Outstanding Individual Achievement

Paul Mason, Founder and Chairman, PMC

26. Retailer of the Year

Nisa Retail

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