Majority of Brits prefer shopping online post-pandemic

70 per cent of UK consumers prefer shopping online or on their mobile phones, up 43 per cent since the start of the coronavirus pandemic, according to new research.

Credit Karma surveyed 1,034 Brits aged 18 and above to better understand how the pandemic has impacted their use of online banking tools and apps, as well as online shopping platforms.

A further 52 per cent of consumers said their online shopping habits had increased since the start of the pandemic, with 20 per cent saying their online shopping behaviours have significantly increased.

“Healthy consumer spending, online or otherwise, is generally a sign of a healthy economy, which can be great for the market,” said Ziad El Baba, general manager, Credit Karma UK. “However, if there is one theme of the pandemic it’s uncertainty and we don’t know how long the good times will last.

"Only time will tell how increased online shopping and spending plays out for consumers and the markets.”

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