KFC in supply chain U-turn after store closures
Written by Chris Lemmon
KFC has reverted to its previous chicken supplier Bidvest Logistics for up to 350 of its UK stores, after ‘operational issues’ with new partners DHL saw hundreds of outlets close last month due to a lack of stock.
From 26 March, Bidvest Logistics will supply stock to more than a third of KFC restaurants, all based in the north of the UK.
Last month, the fried chicken chain was forced to close more than 750 of its 900 UK outlets after ‘operational issues’ meant DHL struggled to deploy sufficient stock from its sole UK warehouse in Warwickshire. At the time, KFC issued an apology to customers, describing the shortage as “teething problems” with its new supplier.
Commenting on its latest move back to Bidvest Logistics, KFC said in a statement: “We’ve been working hard to resolve the present situation with QSL and DHL. This decision will ease pressure at DHL’s Rugby depot, to help get our restaurants back to normal as quickly as possible.”
Paul Whyte at Bidvest Logistics added: “We are delighted to welcome KFC back to Bidvest Logistics. As the UK’s leading food service logistics specialist we understand the complexities of delivering fresh chicken. KFC is a valued customer and we will provide them with a seamless return to our network.”