Foot Locker, Inc. has rolled-out RedPrairie Enterprise Workforce Management (EWFM) at 2,700 retail stores throughout North America. Foot Locker, Inc., which operates retail brands Foot Locker, Lady Foot Locker, Kids Foot Locker, Footaction, CCS, and Champs Sports, partnered with RedPrairie to help enable store associates to offer exceptional, highly interactive customer service.
“At Foot Locker, we realise that the passion, knowledge, and performance of our store associates is a tremendous asset for our customers,” said Dick Johnson, executive vice president and chief operating officer at Foot Locker, Inc.
“We felt that RedPrairie’s workforce management solution was the most intuitive, robust and scalable resource available to help us achieve our vision of being the leading global retailer of athletically-inspired shoes and apparel."
Foot Locker’s deployment of RedPrairie EWFM began as a 21-store pilot that was completed in April 2012. The solution was then deployed at all remaining North American locations between April and July 2012.
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Poundland significantly reduces antisocial behaviour, aggression and shoplifting with Motorola Solutions VT100 body cameras
Retail should not be a high-risk occupation. As a company, we are focused on listening to our colleagues and customers to help them with the issues they are facing in-store and so far, the feedback on our body cameras has been excellent. They act as a great visual deterrent, help to de-escalate situations and overall, this project has significantly aided our goal to make the retail environment safer.
For further information on Motorola Solutions’ retail security products, including body cameras, click here.
For further information on Motorola Solutions’ retail security products, including body cameras, click here.
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