Dixons Carphone records £440m loss

Dixons Carphone has reported a £440 million pre-tax loss for the half-year period ending 27 October, compared to profits of £54 million over the same time last year.

The electronics retailer attributed the results to charges of £490 million, largely due to a writedown on the value of its loss-making Carphone Warehouse mobile phone business and store estate.

On an underlying basis, interim pre-tax profits dropped to £50 million, from £73 million a year earlier.

Dixons Carphone also stated that it expects a rise in full-year costs to £190 million – including £17 million from the cyber attack in June, which saw 5.9 million bank card details and 10 million personal data records hacked.

Group chief executive Alex Baldock said Dixons Carphone remained committed to its store estate and there were no plans to close down more than the 102 stores already announced this financial year. Cost-cutting measures are not expected to result in any job losses, with the savings due to come from a merging of IT systems and reduction in supplier costs.

“There are headwinds and uncertainty facing any business serving the UK consumer, we’ve had our own challenges, and our plan will take time,” said Baldock. “We believe in our plan, are under way making early progress and determined to make it a lasting success.”

    Share Story:

Recent Stories


From CapEx to AI: Understanding the evolving cost structure of retail technology
This Retail Systems webinar, sponsored by Aptos, brings together leading voices from across the retail technology ecosystem to examine how modern PoS has transformed the cost ownership model – and how the emergence of agentic commerce is poised to rewrite the rules once again.

Beyond Channels: Redefining retail with Unified Commerce
This Retail Systems fireside chat with Nikki Baird, Vice President, Strategy & Product at Aptos will explore how unified commerce strategies enable retailers to tear down these barriers and unlock new levels of operational agility and customer satisfaction.

Advertisement