Deliveroo to help train up to 15,000 riders

Deliveroo has announced a new partnership with City & Guilds to offer up to 15,000 UK riders the opportunity for training.

The grocery and food delivery app said that riders part of the scheme will have access to online courses to help them reskill and move into new careers with recognised qualifications for hospitality, care, and construction.

The company says the move could help alleviate nationwide staff shortages in these sectors.

“For the last ten years, Deliveroo riders have been the beating heart of our business, and we are proud to launch a number of new initiatives off the back of our partnership with the GMB that will support those looking to learn new skills and seeking new and exciting career opportunities,” said Will Shu, co-founder and chief executive, Deliveroo. “This is about setting riders up for success, supporting their growth, and giving them access to the advice and tools they need to train and upskill for their futures.”

Deliveroo has worked with GMB on the training offer following a partnership with the trade union launched in May last year. As part of the collaboration, Deliveroo has recognised that Deliveroo riders are self-employed and promised collective bargaining and consultation rights for riders.

"As a Union we support the riders to get the best from their role with Deliveroo and part of that is about equipping them with the skills necessary not just to develop in their current role but to explore opportunities for those who want to move in new directions," said Andy Prendergast, national secretary, GMB Union.

This latest initiative is part of Deliveroo's £2.5 million investment into rider skills. The scheme was first announced last year following a consultation with riders in which 71 per cent said that access to educational tools or courses to support qualifications would appeal to them.

    Share Story:

Recent Stories


Supermicro and NVIDIA’s AI Solution for Retailers
To find out more: click here

Poundland significantly reduces antisocial behaviour, aggression and shoplifting with Motorola Solutions VT100 body cameras
Retail should not be a high-risk occupation. As a company, we are focused on listening to our colleagues and customers to help them with the issues they are facing in-store and so far, the feedback on our body cameras has been excellent. They act as a great visual deterrent, help to de-escalate situations and overall, this project has significantly aided our goal to make the retail environment safer.

For further information on Motorola Solutions’ retail security products, including body cameras, click here.

Advertisement