Brazil’s central bank suspends WhatsApp payments

The Brazilian Central Bank has suspended WhatsApp payments, citing competition concerns, just over a week after the messaging app's payment service launched in the country.

In statement, the central bank said the decision had been taken to allow it to evaluate potential risks to the country’s payment infrastructure and to establish whether WhatsApp complies with domestic regulation, according to Bloomberg News.

The bank has requested that Mastercard and Visa stop providing transfers and payments on the app.

The statement explained that the central bank took the action to “preserve an adequate competitive environment, that ensures the functioning of a payment system that’s interchangeable, fast, secure, transparent, open and cheap".

Brazil is the app’s second largest market after India, with more than 120 million users.

WhatsApp launched the payments service - which enables individuals and businesses to make and receive payments on the messaging app - in India as a beta in 2018 and has since tested it in Mexico.

The decision of a major monetary authority to halt the rollout is a blow to Facebook’s plans to move into financial services, which have been met with resistance from regulators.

    Share Story:

Recent Stories


From CapEx to AI: Understanding the evolving cost structure of retail technology
This Retail Systems webinar, sponsored by Aptos, brings together leading voices from across the retail technology ecosystem to examine how modern PoS has transformed the cost ownership model – and how the emergence of agentic commerce is poised to rewrite the rules once again.

Beyond Channels: Redefining retail with Unified Commerce
This Retail Systems fireside chat with Nikki Baird, Vice President, Strategy & Product at Aptos will explore how unified commerce strategies enable retailers to tear down these barriers and unlock new levels of operational agility and customer satisfaction.

Advertisement