Retail technology provider TrueCommerce has entered into a strategic partnership with payments gateway firm Trust Payments to extend its services to business-to-business (B2B) e-commerce customers.

The new relationship will enable users of TrueCommerce’s platform to implement Trust Payments’ payment solutions for all online transactions.

Trust Payments - which has offices in the UK, Europe and North America - interacts with a network of more than 60 banks globally and enables its customers to facilitate more than 60 million B2B transactions each year via online stores, virtual terminals and secure payment links.

TrueCommerce helps major manufacturers, distributors and wholesalers - including Bunzl, JCB and Greene King - to implement and develop their online retailing with trade customers.

Craig Brightly, head of direct sales and partnerships at Trust Payments, said that the deal would enable the company to help customers grow by using intelligent software and automation to simplify their sales process.

He added that flexible payments have now become a “critical piece” of the end-to-end sales journey.

The deal comes after TrueCommerce’s recent acquisition of B2B e-commerce specialist Netalogue Technologies, which enabled it to expand into the UK B2B e-commerce market.

David Grosvenor, managing director for the UK and Europe at TrueCommerce, said: “B2B businesses are increasingly looking to match the standards set by consumer brands for customer experience and ease of service.

"Meanwhile, we’re seeing a surge in demand for digital methods of trade as a result of Coronavirus, trading partners and suppliers want to carry out payments instantly, with confidence and via a range of methods – much as they would with high street retailers.”

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