Tesco ‘IT glitch’ sees online orders cancelled

Tesco’s IT system was reportedly hit by a glitch on Tuesday that saw a large number of online orders being cancelled.

A spokesperson for Tesco told the Daily Mail that due to an “intermittent technical issue”, it had to cancel some of its orders.

The supermarket added that it is working hard to notify affected customers and has offered replacement delivery slots or refunds to the affected customers within three to five days.

No further details revealing the cause of the system failure have been reported.

The news follows reports of a cyber attack by WH Smith.

The stationary retailer said the incident had resulted in an illegal breach to its company data.

Tesco recently increased employee pay by seven per cent.

Jason Tarry, Tesco UK & ROI chief executive said: “We know that many colleagues have felt the pressure of rising costs this year, and we are absolutely committed to supporting them with competitive base pay and exclusive colleague benefits.”

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