Starbucks to deploy new handheld ordering devices

Starbucks is set to deploy new handheld ordering devices to stores.

The coffee giant will also launch the ‘Shift Marketplace’, an app designed to make it easy for employees to switch and offer shifts virtually.

Starbucks is also set to expand its Lyft partnership program to provide rides home for employees after dark.

In addition, Starbucks is set for significant leadership changes.

Ex-chairman and chief executive Howard Schultz is set to replace current chief executive Kevin Johnson.

“Around the world, we continue to listen deeply to our partners to understand their needs and will remain laser-focused on ensuring we are constantly working to enhance every aspect of the green apron experience,” said Virginia Tenpenny, vice president and chief global social impact officer at Starbucks. “This work is never done.”

“As we enter a new chapter as a global society – and better understand the needs of our partners and communities – there is always an opportunity to do more and a new way to use our scale for good.”

She added: “For us, people positive means impacting all who come into contact with Starbucks with a goal to ignite mutual thriving across all communities.”

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