PayPal buys Happy Returns

PayPal has bought returns business Happy Returns, the latest move in the company’s expansion beyond payments.

Happy Returns offers a “box-free, in-person return process” for e-commerce purchases, with a network of over 2,600 drop-off locations in more than 1,200 metro areas across every state of the US.

The company said that hundreds of brands already use its returns software and reverse logistics services.

PayPal has had a partnership with Happy Returns for a number of years. The payments business announced an $11 million financing round in the logistics company back in 2019.

“This is an incredibly exciting milestone for our company, and it would not have been possible without the hard work and dedication of our entire team,” an announcement on the Happy Returns website read. “We are so proud of what our team has accomplished and are grateful for the tenacity, creativity and empathy Happy Returns employees bring to work each day. We are confident that the best is yet to come, and are looking forward to our next chapter as part of the PayPal organisation.”

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