New Look to offer ‘Precise’ next day delivery

New Look has partnered with courier network DPD to allow online shoppers to select their own one-hour delivery slot on the day of their choosing.

New Look is the first High Street retailer to offer the ‘Precise’ delivery option, following a roll-out by ASOS last month. Previously, DPD notified customers by text or email of their next day, one-hour delivery slot. With the new service, customers will now be able to select their preferred delivery day and their specific one-hour delivery slot via DPD’s ‘in-flight’ options. Deliveries can be arranged for any time between 11am and 5pm, seven days a week.

Danny Barrasso, managing director of New Look UK & ROI, said: “New Look is constantly looking at ways to improve our customer’s online journey. By working with DPD and launching Precise our customers can now select their own one-hour timeslot for next day delivery – making it seamless, efficient and flexible – this really is the ultimate convenience in online shopping.”

    Share Story:

Recent Stories


From CapEx to AI: Understanding the evolving cost structure of retail technology
This Retail Systems webinar, sponsored by Aptos, brings together leading voices from across the retail technology ecosystem to examine how modern PoS has transformed the cost ownership model – and how the emergence of agentic commerce is poised to rewrite the rules once again.

Beyond Channels: Redefining retail with Unified Commerce
This Retail Systems fireside chat with Nikki Baird, Vice President, Strategy & Product at Aptos will explore how unified commerce strategies enable retailers to tear down these barriers and unlock new levels of operational agility and customer satisfaction.

Advertisement