IBS the right partner for Rick Stein

Intelligent Business Systems has installed EPoS and business management solutions at nine Rick Stein food outlets in the UK.

Having originally installed solutions for the group three years ago, it successfully pitched again for its range of outlets, which include restaurants, fish and chips shops, a cafe, pub and cookery school. “We have a broad range of operations and we want them all to be able to communicate with each other and provide data for the management teams. There are also numerous cross-selling opportunities across the business so we want to develop loyalty and gift card schemes to reward and thank our customers. As a growing multisite operator, we wanted to ensure that we selected the right systems solution partner to support our business goals,” says Martin Glinski, Rick Stein’s head of operations.

As well as POSLink touchscreen technology and StockLink management software, IBS provided EPoS terminals with rear advertising screens, tablets for table ordering, Verifone chip and pin and kitchen video management systems for restaurants in Falmouth, Padstow and Fistral. The solution integrates with Res Diary for table reservations, Fourth SB for staffing and Guestline-Rezlynx for overnight accommodation.

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