IBM & Shell trial new self-scan checkout system

Technology giant IBM is trialling its new checkout technology, which is reportedly 15 times faster than standard self-service checkouts, at a Shell Select store in North London.

The new system scans the entire basket or trolley in one go using radio frequency ID chips, which contain much more information than a barcode. Customers simply place all of their items on the checkout shelf, before a list of their items will appear on screen.

The new system also accepts mobile payments, so customers simply tap their smartphone on the reader and will then receive an email receipt.

The pilot, which has been live for six weeks, will be followed by the opening of a fully connected concept store, with smart checkouts and other new technologies.

An IBM spokesperson said: “Over 130 customers have trialled the live environment in a Shell store in North London, with very positive feedback. The trial was designed to build both the retailer and the customer into designing the experience and it’s an exciting step forward for the industry.”

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