Frasers Group upgrades PoS software

Following a successful pilot with Frasers Group - formerly Sports Direct - the retailer is deploying Enactor’s point of sale (PoS) software.

An enterprise agreement was signed at the start of the year, with Frasers’ clothing brand Jack Wills going live with the software in only six weeks, as part of a single, flexible platform across all the group's retail operations and brands.

When the full deployment is complete, physical stores across the group will run Enactor's Store Solutions, while the company's Order Management System (OMS) will manage omnichannel ordering and customer journeys.

With Enactor’s visual toolkit, any non-technical person can easily make changes to the system, without needing custom development or consulting support.

As Frasers Group expands its omnichannel services, it will phase in Enactor OMS, starting in its Evans Cycles stores.

A Frasers Group spokesperson stated: “We are always seeking ways to use technology to continually innovate across our brands and deliver great customer experiences that elevate our retail proposition.

"In modern retail, it’s vitally important to be able to move fast and deliver what the business needs across all channels - we see the Enactor Platform as key to helping us achieve our long-term strategic goals.”

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