Retail Systems Roundtables

In late January, representatives from leading retailers, technology vendors, consultants and analysts, gathered in London to discuss multi-channel in 2010 and beyond and the role that technology solutions have to play. Scott Thompson reviews the event

The aim: To look at how retailers can drive loyalty in the 21st century. The roundtable panellists,a mix of retailers and solution providers, also discussed the challenges facing retail organisations around customer loyalty and retention and examined how technology can help overcome and address these issues

On Tuesday, 17 November, representatives from Zetes and Vocollect, along-side several leading retailers and consultants, gathered in London to discuss voice technology, its impact in the warehouse and its potential in-store. Retail Systems was on hand to bring you the full review

The term 'social network', first used freely in the mid-1950s to define communities that cut across social categories, gender and ethnicity, has developed to commonly define an online community of internet users sharing a common interest

Delivering a seamless multi-channel experience for the customer is one of the biggest challenges facing our industry - and technology is one of the key enablers

In early May, leading retailers and technology suppliers gathered together in London for a merchandise planning roundtable covering internationalisation and cross channel challenges, social networking, m-commerce and SaaS and cloud computing models. Retail Systems reviews the event

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