Consumers ‘more open to emerging technologies’
Consumers have a growing interest in the use of emerging technologies, such as artificial intelligence (AI), virtual reality (VR), and Internet of Things (IoT), according to a new study from Oracle Retail. The survey of more than 700 UK consumers found that 64 per cent of people like the option of using virtual reality to navigate a personalised in-store experience and having a hand-picked wardrobe to try on in-store.
Samsung unveils latest contactless technology
Samsung has announced the launch of the Contactless Companion Platform (CCP), in collaboration with Smartlink and Ingenico, which has been designed to “enable digital cash for everyone”. Through the new CCP system, a user can make digital cash payments at any contactless-enabled location via a device of their choice – such as a dedicated smartcard, wristband, key fob, watch or smart ring.
Mothers’ Day set for record-breaking weekend
Separate research from Halifax and marketing insight platform Conig has forecast that consumers will break spending records this weekend, with Mothers’ Day spending up 18 per cent since 2014. Halifax figures found that card spend over the weekend of Mothers’ Day (Friday, Saturday and Sunday) has grown £69.6 million in 2014 to £71.9 million in 2015, before reaching £75.6 last year – representing an average rate of annual growth of 4.2 per cent.
Saracens introduces 3D seat view ticketing
Aviva Premiership team Saracens has become the first sports club in the UK to integrate 3D seat mapping technology with general public ticketing. A partnership between Saracens, the ticketing engagement platform SecuTix, and PACIFA Decision, a 3D technologies company, has created an enhanced fan experience for those purchasing match tickets online. The Saracens website now features a 3D virtual stadium, giving fans a panoramic view of Allianz Park and a picture of the view expected from each individual seat.
Tappy partners watch brands for contactless launch
Wearable payments firm Tappy Technologies has announced a number of brands as its contactless watch launch partners. The new partnerships will see Tappy’s fully integrated payment technology embedded into watches from fashion retailer Ted Baker, Swiss brand Mondaine, Latin American firm Grupo Technos, Newatch, and US watchmaker Saga.
Online retail sales soar in February
The Office for National Statistics (ONS) has published the latest UK retail sales figures, revealing that online sales were up 20.7 per cent year-on-year. Total retail sales in the month were estimated to be up 3.7 per cent when compared with February 2016, and increased 1.4 per cent when compared with January 2017. Average store prices (including fuel) increased by 2.8 per cent on the year, the largest growth since March 2012; the largest contribution came from petrol stations, where year-on-year average prices rose by 18.7 per cent.
Samsung Pay rolled out in India
Samsung has launched its mobile payments service Samsung Pay in India, allowing users to make contactless purchases via their mobile device. Samsung Pay also allows Indian consumers to integrate their Paytm accounts into Samsung Pay, enabling them to pay by scanning QR codes securely, generating one-time codes for merchant payments and also do peer-to-peer money transfers.
Chinese e-commerce market ‘to double by 2021’
China’s online retail market is expected to reach RMB 1.3 trillion (£150 billion) by 2021, more than doubling the total reached in 2016, a new study has found. The research from market intelligence firm Mintel found that the total combined Chinese online cross-border e-commerce market, including business-to-business and business-to-consumer e-commerce, grew tenfold from RMB 53 billion in 2011 to an estimated RMB 626 billion (£72.6 billion) in 2016 – representing an annual growth rate of 64 per cent.
Nordstrom installs cloud PoS system
US fashion retailer Nordstrom has selected Infor to support the company’s point of sale (PoS) system in the cloud. Through use of the new cloud platform, Nordstrom will be provided with the tools to be more accurate and consistent across multiple locations, attend to customers more quickly, and better manage and track information. Store associates can use product and inventory information to locate and order the right products across the supply network quickly and easily, on any device.