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Deckers Outdoor Corporation, makers of UGG footwear, has selected Demandware to power the online storefronts of its global brands.

To date, Deckers has launched e-commerce and m-commerce sites in the UK, US, Netherlands and Canada on the Demandware Commerce platform

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There have been reports that Asda, Morrisons, Tesco and Sainsbury's are all planning to roll-out in-store Wi-Fi beyond the trial stage

Marks & Spencer has become the first UK retailer to create its own app for Samsung's internet-connected TV range

RichRelevance today announced a partnership with John Lewis to provide a personalised shopping experience for e-commerce customers

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Mobile shopping and browsing is catching on with consumers but their expectations are still not being met, studies reveal

Pub and restaurant operator, Mitchells & Butlers, has rolled-out a hosted cloud network solution across its 1,600 UK businesses

Legislation designed to protect web-users from being tracked by cookies without their consent comes into full force in May

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Bosch home appliances has launched their own e-commerce site with the help of platform provider, Shopatron

Tesco has chosen ConcretePlatform to expand its F&F clothing business into new international markets

Maplin has announced its newest route to market, with the launch of a fully transactional store on the Facebook platform

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Phone House Sweden, part of the Carphone Warehouse Group, has chosen Netop Live Guide, an online live chat technology platform

Retailers are demonstrating the importance of social media engagement, with Amazon leading the way in terms of positive feedback on twitter

Grass Roots has announced the addition of John Lewis to the list of retailers accepting bonusbond gift vouchers

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As the technology behind loyalty programmes evolves it is becoming easier for retailers to find out more about their customers. Is there a gulf emerging between those who have loyalty cards and those without?

With the rise of social media in consumer culture, it was inevitable that retailers would begin to exploit commercial opportunities created by the public’s mass use of these networking websites

Last year retailers were on the cusp of making the leap to cloud technology, lured by the promise of benefits, cost cuts, improved information access and service delivery. Amazon and Apple have entered the cloud but Hannah Prevett asks; will others follow suit?




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Considered by some to be an expensive alternative to barcodes, RFID tags have not been implemented by many retailers in the past. But as the technology begins to gain some traction, Glynn Davis asks; will it finally live up to the hype?

At a time when multi-channel retail has changed the way customers shop forever, so it continues to bring with it that biggest of bug bears for retailers. Liz Morrell examines the ups and downs of reverse logistics

Gaps on the shelf irritate shoppers, yet few retailers can afford to overstock. As savvy shoppers foresake the High Street in favour of better deals online, Graham Buck examines the science of inventory control and why it is more important now than ever before




If you can’t get stock into the store, or delivered to consumers’ homes on time, you won’t last long in retail. But understanding exactly what is happening in logistics and delivery remains problematic for many UK businesses. David Adams investigates

Digital signage and in-store screens have been threatening to come to the masses for years. Could they have finally reached the big time? Hannah Prevett reports

By extending its PoS system to the likes of smartphone-based mobile devices, a retailer can recover abandoned sales and also boost them. By moving freely around a store, staff can give a more personalised service - checking virtual real-time inventory and pricing, accelerating checkout and eliminating queues. David Adams reports






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