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Monday 27 February 2017


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WHSmith Travel updates supply chain technology

WHSmith has implemented new supply chain optimisation technology in its travel-based stores to increase availability and better manage waste through improved stock forecasting and replenishment. WHSmith Travel, which comprises of around 750 stores predominantly at UK airport and rail stations, said it needed a solution to optimise its operational efficiency, reduce costs and wastage, and improve customer satisfaction for its short shelf-life products including sandwiches, salads and chilled food-to-go.

Tailored Brands upgrades data technology

US menswear retail group Tailored Brands has signed a deal with Aptos for the implementation of its Sales Audit solution to improve financial visibility across its omnichannel business. The platform will enable the retailer to integrate data from its point of sale and legacy back-end systems, with the aim of improving decision making, streamlining operations and reducing costs.

Most UK retailers ‘yet to plan for Brexit’

Over two thirds of UK retailers have yet to start planning for Brexit, despite the fact that 51 per cent have already noticed an impact on sales since the referendum. This is according to a survey from Global-e, which found that over half of retailers that sell internationally expect the UK’s departure from the EU to make cross-border commerce more complex. Some 44 per cent of those stated that they are continuing with their existing international operations, while 23 per cent are planning to invest more in growing their business outside of the UK.

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Mulberry ‘most searched’ designer during LFW

Mulberry topped the list for the most searched designer online during London Fashion Week (LFW), followed by Burberry and JW Anderson. This is according to search intelligence technology firm Captify, which analyses 30 billion searches a month. The five designer products/fashions which saw the largest increase in online searches were sneakers (60 per cent), minimalist (20 per cent), ‘90’s’ (18 per cent), daywear (14 per cent) and sheer (three per cent).

Mobile integration ‘now critical for retailers’

A quarter of UK consumers use smartphones or tablet over any other device when completing online purchases, highlighting the importance for retailers to optimise their mobile platforms, according to a new study. Research from e-commerce firm Tryzens found that 75 per cent of UK consumers now own a smartphone and 61 per cent own a tablet or iPad. Almost a quarter of survey respondents (24 per cent) stated that they prefer to make their online purchases via a smartphone or tablet rather than through a laptop.

Discount Tire Corporation switches to the cloud

Discount Tire Corporation has signed a multi-million dollar cloud deal with OneView Commerce for the hosting, application management and support services across its 940 stores in the US. This expands the retailer’s partnership with OneView to now include hosting the cloud-based digital store platform, delivering point of sale (PoS), omnichannel integration and service management solutions as a key component of the five-year One Discount Tire transformation programme.

Barclaycard unveils plan for contactless jewellery

Barclaycard has agreed two new partnerships that will see its bPay payment technology embedded into jewellery and watch brands available on the High Street. The first deal is with DCK Group with their range of ‘Tutch’ jewellery, while the second is with Tappy Technologies, which embeds payments functionality into watches. Full details on the products, retail stockists and price ranges are set to be announced over the coming months.

Location-based analytics
Michelle Stevens talks location-based analytics with Luke Horrocks, Client Engagement Manager of ShopperTrak

Singapore online grocery market to triple by 2020

Singapore’s online grocery market is set to triple in growth over the next three years, from $91 million to $350 million, according to latest forecasts. The predictions, made by global grocery research firm IGD, also found that at the end of 2016, online grocery had a 1.2 per cent share of the Singaporean grocery market but this is expected to rise to four per cent by 2020.


Payments Innovations
Ingenico’s Ian Benn discusses payments, in-store technology and his retail predictions with Michelle Stevens
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