2014/2015 EVENTS

25 September - Retail Systems roundtable event - IT Security
City Social, Tower 42, London
To find out more and register (this event is only open to retailers) please contact

26 September - 2014 Retail Systems Multi-Channel Conference

01-02 October - eCommerce Expo 2014

08-09 October - IP Expo 2014

30 October - 2014 Retail Systems Awards

06 November - 2014 Retail Systems/FStech Payments Conference

12-13 November - Apps World

20 November - 2014 Retail Systems/FStech Payments Awards

10-11 March - RBTE 2015

30 April - Engagement & Loyalty Awards 2015

02-04 June - Infosecurity Europe 2015

Retail Systems Events

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2014 Retail Systems Multi-Channel Conference
Friday 26 September 2014, London Stock Exchange

FREE to attend for retailers and consultants

Across the retail sector, companies are moving away from the model that has steered them through the last few decades towards one with a focus on speaking to the customer in the way they want to be spoken to. But how successful have they been? Customer-centric, seamless, multi-channel retailing, fuelled by mobile and online; it sounds good on paper, but we’ve all had bad and inconsistent customer service both on the High Street and online and wondered what happened to the multi-channel bibles we hear so much about.

Find out more and register now:

2014 Retail Systems Awards
Thursday 30 October 2014, Lancaster London Hotel

Now in their ninth year the Retail Systems Awards recognise technology excellence and innovation within the retail sector. They present an opportunity for organisations to gain the prestige of public acknowledgement as being the leader in their field.

Find out more:

Payments Awards 2014
Thursday 20 November 2014, Grosvenor House Hotel, Park Lane, London


After a hugely successful debut in 2013, the FStech/Retail Systems Payments Awards are back to once again recognise cards and payments excellence and technology innovation. It's FREE to enter the Awards and you can put your organisation forward in as many as categories as you wish. 2014 is shaping up to be the biggest and best event yet, with new categories and a move to a larger venue.

Find out more and enter now:

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2014 Payments Conference
Thursday 6 November 2014, IoD Hub, London

FREE to attend for retailers, IT professionals and consultants

Senior figures from across the retail, financial services, technology vendor and telco sectors will come together at the 2014 FStech/Retail Systems Payments Technology Conference to debate these and other key issues, innovations and challenges. In addition to speaker presentations, this year will also see two discussion panels.

Find out more and register now:

The Inaugural Engagement and Loyalty Awards
Awards Ceremony, Thursday 30 April 2015,Millennium Hotel Mayfair, London

In association with FStech and Retail Systems – Free to enter.

The Engagement and Loyalty Awards recognise the fast developing world of engagement, where your casual customer can become a loyal customer. Whether points from a credit card or using big data to predict the next trend, we are seeking to reward those innovators and leaders who can use technology to generate a connection with their clients. The deadline for entries is 20 November 2014. The winners will be announced at a black tie gala dinner and ceremony on 30 April 2015 at the Millennium Hotel Mayfair, London. Follow us for the latest updates @ELAwards #engagementandloyalty

Find out more and enter now at:

Retail Systems Roundtables and networking opportunities 2014

Retail Systems will be holding a series of multi sponsored and sole sponsored events and networking throughout 2014. Covering the key topics on the tip of everyone’s lips - Social Media, Mobile, Multi-Channel, Technology, International Payments, Retail Systems will be your one stop shop for events in 2014. These events always prove thought provoking and popular. Retail Systems networking events are FREE for retailers to attend. a>

Please contact Lisa Gayle on 0207 562 2428 or in regards to the multi sponsored opportunities available.

ELO Touch Tablet

Case Study - Specsavers uses Ricoh IT Services
Specsavers, the UK’s leading retail opticians, has once again extended its 12-year partnership with Ricoh IT Services (ITS) because of the professional, reliable and excellent IT managed support service provided to Specsavers retail stores.

Not only will the next phase of the relationship see more service improvements, but both Specsavers and Ricoh have put in place a number of innovative measures to reduce contractual costs by 25 percent over the duration of the new five-year contract.
From Abandonment to Acquisition: Five tactics to reduce abandonment in your m-commerce channel
In this WhitePaper, Jumio examine how despite a track record of constant growth through perpetual innovation, the online retail industry is actually currently underperforming and further growth being held back. Here’s Jumio’s perspective on the abandonment challenge and five tactics to apply to your mobile site or app to reduce abandonment along with examples of businesses that are already successfully applying these tactics.
Website Security Threat Report 2013
Today’s fast-moving threat landscape means you could be exploited - download Symantec’s Website Security Threat Report – and get up-to-speed with up-to-the-minute data and analysis on the latest cybercrime trends and developments.

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