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Amazon has overtaken Walmart to become the world’s most valuable retail brand in the eighth annual Millward Brown Optimor BrandZ Top 100 Most Valuable Global Brands study.

The e-tailer grew its brand value by 34 per cent to reach $45.7 billion, and has risen four places to no.14 in the overall Top 100 ranking

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Visa Europe believes contactless usage has reached a critical point of adoption across Europe

LaSer UK's announce partnership with established department store chain, Beales, to manage its ‘Love Rewards,’ loyalty programme

DFS, supplier of more than one in four sofas bought in the UK, has chosen K3 Retail and its Microsoft Dynamics manufacturing solution

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International jewellery retailer, Anthony Nicholas Group (ANG), is rolling out a secure, fully managed communications network from Vodat International

Asda shoppers will be able to scan their groceries with a smartphone application that will help the grocer cut costs and gather customer data

Latest figures from the IMRG Capgemini e-Retail Sales Index reveal a 16 per cent year-on-year rise on spending in April

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Judo, the pay as you go mobile card payment service, announced the completion of a successful partnership with this year’s Real Food Festival

Morrisons has agreed a deal with Ocado that will enable it to launch an online grocery service by January 2014

Online fashion retailer, Country Attire, has undergone a rebrand and unveiled a new website

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ChannelAdvisor has announced a partnership with the UK’s third largest online marketplace, Rakuten Play.com

Ikano is to work in association with IKEA BUSINESS London, the business outfitting arm of the retail furnishings giant, to handle its new loyalty programme

Halfords is now using LANDesk Management Suite 9.5 and LANDesk Patch Manager to manage its IT Support Centre environment

FEATURES

Mobile devices have resulted in the creation of an empowered and knowledgable consumer, which is driving great change in the way retailers interact with them. Glynn Davis peers into the future to find out what will keep these new age shoppers engaged

Many retailers have addressed the multi-channel basics says IBM, but are they exploiting its true potential? Ellie Robinson investigates how retailers can harness the barrage of information produced across all outlets and use it to drive long-term growth in sales, profits and customer satisfaction

It was much hyped as ‘the year of mobile’ and it seems that 2012 was indeed the year that m-commerce became an integral channel for many retailers, writes Wayne Tuckfield Many are now predicting that mobile visits to retail sites will overtake desktop in the next year




There is no doubt that multi-channel is the present and future of every major retailer on Britain’s High Streets today. The future of multi-channel will see retailers respond to showrooming by turning their stores into interactive showcases for products

2012 was a year when the bad news just kept coming. High Street names like Comet, Blacks Leisure, Game Group, Peacocks, Clinton Cards, Thorntons and JJB Sports all suffered serious, sometimes terminal trading difficulties

With the boom in digital signage, kiosks and mobile devices for staff, the way retailers engage with their customers in-store has changed dramatically in a very short time. Ellie Robinson investigates




Like it or not, all retailers will be using cloud computing in the future. But will they opt for the traditional IT outsourcing companies, or the new kids on the block, such as Amazon and Google? Glynn Davis reports

Sudden spikes in demand for a product can still catch out even big names. Graham Buck examines the importance of merchandise planning in preventing empty spaces on shelves

The huge appeal of cloud computing is undeniable, but what is it that’s drawing retailers towards this kind of technology? Is it the agility cloud promises or is it the cost and time savings it delivers? Karen Moss finds out




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