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Fifty two per cent of Brits fork out more money when they are happy, with an average spend totalling a £127 more per shopping trip.

That's according to a new study from, which polled 2,143 UK residents with an even male/female split


Those people who tapped “Greggs” into Google earlier this week were confronted by an, erm, interesting image

Watches of Switzerland has partnered with Box Technologies as it targets international luxury shoppers in its recently opened UK flagship store

Barclaycard has given a Blackpool Beach donkey troupe a cash free makeover ahead of the August bank holiday


Clothing manufacturer John Smedley is using e-commerce intelligence software from Ometria to improve its online store

CollectPlus has completed the national roll-out of its Click & Collect service for John Lewis following a trial that began in September 2013

30 per cent of UK consumers have become less loyal to retail brands in the past five years, according to a new survey


Online bookseller Wordery has launched an express delivery service for £1.95 per order

Swedish mobile payments firm Klarna has appointed Jon Kamaluddin, former international director at ASOS, to its board of directors

Barclaycard is working with Green 4 Solutions to offer a ‘one-stop-shop’ wearable device for sports fan


Online sales are on the road to recovery following a disappointing end to H1, recording an annual growth of 14 per cent in July

GMB has launched a campaign to get the Co-operative Group to remove Amazon lockers at 160 of its High Street stores

Forget showrooming, a new report suggests that consumers are more into webrooming – that is, researching products online or on mobile before purchasing in-store

Verifone - Enabling Commerce

2013, how was it for you? Scott Thompson takes a look at the year's most important retail technology-related developments

Scott Thompson and Michelle Stevens bring you the highlights from the RBTE 2014 exhibition floor and conference streams

It may be all the rage right now, but click and collect is far from the finished article. Liz Morrell reports

Is wearable tech one to watch and will it fly in the retail sector? Hannah Prevett reports

Scott Thompson reviews the 2013 FStech/Retail Systems Payments Conference, which took place at the IoD Hub, London, in late October

The challenge of merchandise planning is nearly as old as retail itself. But the dawn of multi-channel retailing has increased complexity, whilst offering consumers more choice than ever

Many, perhaps most UK consumers are now extremely dependent on their cards. Consequently, security around card payments is a primary area of interest for both retailers and criminals

There is no doubt that multi-channel is the present and future of every major retailer on Britain’s High Streets today. The future of multi-channel will see retailers respond to showrooming by turning their stores into interactive showcases for products

Growing numbers of successful retail implementations of cloud-based solutions are removing some of the earlier security concerns merchants harboured as well as highlighting some of the benefits of operating with more flexible infrastructures, writes Glynn Davis

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Case Study - Specsavers uses Ricoh IT Services
Specsavers, the UK’s leading retail opticians, has once again extended its 12-year partnership with Ricoh IT Services (ITS) because of the professional, reliable and excellent IT managed support service provided to Specsavers retail stores.

Not only will the next phase of the relationship see more service improvements, but both Specsavers and Ricoh have put in place a number of innovative measures to reduce contractual costs by 25 percent over the duration of the new five-year contract.
From Abandonment to Acquisition: Five tactics to reduce abandonment in your m-commerce channel
In this WhitePaper, Jumio examine how despite a track record of constant growth through perpetual innovation, the online retail industry is actually currently underperforming and further growth being held back. Here’s Jumio’s perspective on the abandonment challenge and five tactics to apply to your mobile site or app to reduce abandonment along with examples of businesses that are already successfully applying these tactics.
Website Security Threat Report 2013
Today’s fast-moving threat landscape means you could be exploited - download Symantec’s Website Security Threat Report – and get up-to-speed with up-to-the-minute data and analysis on the latest cybercrime trends and developments.
Vulnerability Assessment
For online businesses today, the difference between perception and reality can be quite literally thousands of unknown vulnerabilities. Each one a potential entry point through which an organisation’s website functionality and data could be manipulated or downloaded by cybercriminals, and lead to website blacklisting. With so much unknown, and so much at stake, it’s time to take positive action.
Phishing – The latest tactics and potential business impacts
Phishing knows no limits. Now using perfect replicas of real sites and a myriad of devious new tactics, phishing is a bigger threat than ever to online trust. How can a company like yours help to protect itself and its customers? Learn about the very latest phishing tactics and how you can apply technologies to combat them by downloading our Phishing – The Latest Tactics and Potential Business Impacts whitepaper.

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