Millennials embrace cross-border shopping
New figures have revealed that 80 per cent of British consumers consider purchasing online from a retailer outside of the UK, while 44 per cent have already done so. The research, undertaken by Bronto Software in collaboration with Censuswide, found that Millennials in particular have embraced cross-border online retail, with over half of consumers under 35 years old buying from retailers outside of the UK.
John Lewis set for Christmas hiring spree
With the festive season only a few months away, John Lewis is preparing for its busiest time of year by going on a recruitment drive that will see the company take on 3,500 extra staff over the Christmas period. The retail giant has become well known for its Christmas campaigns by way of its emotively charged festive television ads, and it is looking to capitalise on demand by taking on thousands more temporary staff in the retail and distribution arms of the business.
Grab partners Adyen to boost payment options
Southeast Asia’s ride-hailing platform Grab has teamed up with global payment technology company Adyen to extend their GrabPay platform in Indonesia, Philippines, Thailand and Vietnam. Grab, the region’s answer to Uber, allows customers to book taxis, a car or even hitch a lift via a mobile app. The app allows users to enter their location, track their driver and share trip details for added safety.
UK bargain store spending sees sharp rise
More than two million UK households shopped at bargain stores such as Poundland and B&M for the first time over the last year, new figures have revealed. The retail performance data from Nielsen also showed that British households spent more than £4.9 billion at bargains stores in the last 12 months, a 17 per cent jump on the previous year.
High tech handbag launched to curb spending
Constantly evolving payments technology has allowed consumers to make purchases more quickly and efficiently, but now, personal finance company finder.com has launched a new product designed to actually stop people spending. The iBag2 is America’s first programmable handbag, created to help monitor and curb impulsive spending and avoid buyer’s remorse.
Samsung Pay closing on 100m transactions
Samsung has marked the one year anniversary of its mobile payment service Samsung Pay by announcing that almost 100 million unique transactions have been made in seven countries to date. As well as credit and debit cards, users are able to add coupons and membership cards – with more than four million registered membership cards in the United States and South Korea.
Online customer retention rate at record high
UK retailers appear to be placing a greater focus on maintaining relationships with existing online customers, as the active consumer retention rate reached a record high of 36.4 per cent during the period from May to July 2016 – a full five percentage points up on the same quarter last year. This is according to the latest figures from IMRG and Capgemini, who began recording retention data in 2010.
ASOS most searched for fashion retailer
MediaVision has released its 2015-16 Fashion Search Report, revealing that ASOS is the most searched for fashion retailer on Google. The study analyses more than 2,000 organic search results on Google for fashion-related keywords. ASOS topped the list, followed by department stores House of Fraser, Debenhams and John Lewis.
Card fraud worries mounting for US consumers
Over half of US consumers believe that card fraud in the country has increased in the past year, while 42 per cent have personally experienced it, according to a survey by Auriemma Consulting Group (ACG). Despite the shift from the traditional mag stripe cards to the more secure chip cards, only 32 per cent of Americans believe that the level of card fraud has decreased
Ingenico’s Ian Benn discusses payments, in-store technology and his retail predictions with Michelle Stevens
Michelle Stevens talks location-based analytics with Luke Horrocks, Client Engagement Manager of ShopperTrak