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High Street stores are predicted to drive 89 per cent of all retail sales, whether online or offline, by 2020, according to research released by O2 and Conlumino.

The Future of Retail report shows that retail sales of up to £338.5 billion will be influenced by a High Street presence by 2020. However, without stores, online sales would plummet by as much as £52 billion

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QUISMA has conducted a qualitative analysis and evaluation of selected European sport retailers and their tablet sites, in the run up to the Brazil World Cup

Bazaarvoice has acquired FeedMagnet, which enables brands to collect, curate and display consumer-generated images, video and social content on their websites and other marketing properties

Forty three per cent of US retailers have a fully integrated omnichannel approach against 27 per cent of their UK counterparts

Verifone - Enabling Commerce

Those attending this year’s Liverpool Sound City festival of new music, film and creative technology will experience cashless mobile payments for the first time

Madame Tussauds London is set to launch a free Wi-Fi service via The Cloud

Mobile shoppers in Europe are set to spend £19.8 billion in 2014, compared to £10.7 billion the previous year, according to new research commissioned by RetailMeNot

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Bensons for Beds has awarded Peak-Ryzex a contract to upgrade its mobile proof of delivery (ePOD) system

Fujitsu and Ingenico have upgraded Merseyrail’s ticketing systems to enable contactless payment in terminals and manned ticket outlets

London’s buses will go cash-free from Sunday, 6 July, after which passengers will need an Oyster card, contactless debit or credit card or pre-paid ticket to travel

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The UK online retail sector has experienced its strongest Q1 growth in three years, representing an estimated £23.1 billion spent online

Musgrave Retail Partners GB has installed SecureTemp, the latest RF temperature alert solution from SecureSeal Systems

One third of consumers change their mind about buying a product after searching for details on their mobile in-store, new research from Tradedoubler finds

FEATURES

2013, how was it for you? Scott Thompson takes a look at the year's most important retail technology-related developments

It may be all the rage right now, but click and collect is far from the finished article. Liz Morrell reports

Scott Thompson reviews the 2013 FStech/Retail Systems Payments Conference, which took place at the IoD Hub, London, in late October




Earlier this year a new report into loss prevention, published by Checkpoint Systems and the Centre for Retail Research, showed that loss prevention globally has remained rife since 2001 despite retailers working hard to introduce new technologies, systems and processes to better detect and prevent it

The challenge of merchandise planning is nearly as old as retail itself. But the dawn of multi-channel retailing has increased complexity, whilst offering consumers more choice than ever

At RBTE this year John Lewis announced that its Magic Mirror installations had not yielded the results the retailer was expecting. As a result the mirrors have been removed from the department stores. However, in-store media continues to rapidly develop with other retailers having more success with these platforms. Dave Howell reports.




A knowledgable workforce is very important, especially for speciality retailers where customers rely on the staff’s expertise. However time out for training courses can eat into retailers’ staffing levels and their margins. Ellie Robinson asks; could mobile e-learning be the answer?

Many, perhaps most UK consumers are now extremely dependent on their cards. Consequently, security around card payments is a primary area of interest for both retailers and criminals

There is no doubt that multi-channel is the present and future of every major retailer on Britain’s High Streets today. The future of multi-channel will see retailers respond to showrooming by turning their stores into interactive showcases for products




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