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Friday 30 September 2016

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UK sports venues install engagement app

A number of sports venues in the UK have installed a new fan engagement app, called VenueNow, to build brand awareness, activate engagement, drive sales and increase revenue for clubs. Developed by DMS Marketing Group, the app uses mobile communication solutions to build brand loyalty through intuitive internet browsing, online ordering and payments for onsite products. It features reward programmes, special offers and in-store upsells.

Mothercare’s ‘endless aisle' trial boosts growth

Mothercare has undertaken a successful trial of a new ‘endless aisle’ system, which has been the driver behind 40 per cent growth in revenue and orders. Using POS provider ebizmarts’ technology to plug directly into the Magento international e-commerce platform, Mothercare has been able to securely and automatically accept e-commerce orders in-store.

Holland & Barrett rolls out 'order in store'

Holland & Barrett has launched ‘order in store’ across its estate, as it bolsters its omnichannel offer to make customer experience more convenient. The health and wellbeing retailer rolled out the service across its 700-plus UK stores after a successful trial in 22 Holland & Barrett stores in the north.

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ASOS picks PCA Predict for address validation

ASOS, the largest online-only fashion and beauty retailer, has selected PCA Predict, a provider of e-commerce optimisation tools, as its address validation provider in its online checkout. The aim of incorporating PCA Predict’s international address validation tool is to improve customer experience by capturing accurate data at the point of entry.

Women leading the way in mobile shopping

British women are leading the way when it comes to adopting new technology to shop online, according to the latest Worldpay data. While men stay glued to their desktops, women are embracing their smartphones and tablets at a faster rate than men to shop online, according to the Worldpay figures which reveal the impact online retail has had on consumer shopping habits.

Corner shops eye tech to take on supermarkets

Corner shops are gearing up to take on the big supermarkets through an increased adoption of retail technology, according to a new survey. Research conducted by PayPoint and JWT – a division of consultancy firm Retail Connect – revealed that almost half (46 per cent) of corner shops see supermarkets as their biggest competition, with one in three (36 per cent) believing that having enhanced technology and a better understanding of their customers is their biggest opportunity for future growth.

‘Next day’ delivery overtakes ‘economy’

For the first time, online shoppers selecting ‘next day’ delivery overtook the number of those choosing the ‘economy’ delivery option. According to the latest data from the IMRG MetaPack UK Delivery Index, 36.7 per cent of orders used ‘next day’ delivery, while 33.8 per cent used ‘economy’.

John Lewis set to launch new finance brand

John Lewis has announced its intention to launch a new ‘John Lewis Finance' brand, which will cover the retailer's range of financial service products and provide a clearer sign-post for new and existing customers. The newly-formed umbrella brand will encompass John Lewis' growing range of financial services products – which includes insurance, foreign currency, international payments, the John Lewis & Waitrose Partnership Card and ATMs.

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Payments Innovations
Payments Innovations

Ingenico’s Ian Benn discusses payments, in-store technology and his retail predictions with Michelle Stevens

Location-based analytics
Location-based analytics

Michelle Stevens talks location-based analytics with Luke Horrocks, Client Engagement Manager of ShopperTrak

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