M&S to launch online food delivery service
Marks & Spencer is gearing up to launch an online food delivery service later this year, as the retailer looks to capitalise on the continued success of its food halls. The new service, which it expects to pilot in the autumn, will allow customers to order food items online and have them delivered directly to their homes.
Mastercard names new technology head
Mastercard has announced the appointment of Ed McLaughlin as the firm’s new president of operations and technology. McLaughlin will take over from current incumbent Rob Reeg on 1 May. Reeg will move to a consulting role reporting to the firm’s CEO Ajay Banga, and will help to ensure a smooth transition through October 1, 2017.
Amazon sales soar following India expansion
Online retail giant Amazon has seen its 2017 first quarter sales jump 23 per cent to $35.7 billion, with net income also rising by more than $200 million, to $724 million. The strong results have been attributed in part to the firm’s recent expansion into the Indian market. Amazon’s chief executive, Jeff Bezos, said: “Our India team is moving fast and delivering for customers and sellers. It's still day one for e-commerce in India, and I assure you that we'll keep investing in technology and infrastructure while working hard to invent on behalf of our customers and small and medium businesses.”
UK card spending up £300 million in February
Total UK card spending in February 2017 was £57.2 billion, an increase of £300 million on January, and up from £52.2 billion in February 2016, according to the latest UK Cards Association figures show. The number of card purchases increased to 1.3 billion in February, up by 14 million on the previous month and up 11 per cent annually.
Applegreen signs IT transformation deal
Applegreen, the Irish petrol forecourt retailer which has 75 sites across the UK, is implementing a major IT transformation programme with the help of cloud computing outfit Auxilion. A cloud-based investment of £435,000 has facilitated the Applegreen’s move from legacy IT systems across more than 200 global sites and will support the company’s expansion internationally. Working with cloud specialist Auxilion, Applegreen decided to implement a Microsoft Azure cloud computing solution which fits the three major requirements - resilience, stability and scalability.
ASOS tops global customer experience poll
British retailers ASOS, John Lewis, Asda and EasyJet were all named in the top five global brands for email marketing and customer experience, according to a new survey from dotmailer. Best Buy in the US took second place, while J.Crew, Holiday Extras, New Look, Overstock and Trainline made up the rest of the top 10.
Barclaycard unveils charity donation wearables
Barclaycard has partnered with FinTech company Donate The Change to unveil a range of wearable devices, allowing users to automatically donate the small change from any contactless payment they make to a charity of their choice. Developed by Donate The Change and powered by Barclaycard’s bPay contactless chips, the wearables can be used to make ‘touch and go’ payments for £30 and under without fumbling for cash or entering a PIN. When a purchase is made, it triggers an automatic donation to the wearer’s chosen charity.
Cross-border online sales growth on the rise
Cross-border online retail sales have remained high in early 2017, with growth up 11.3 per cent year-on-year in January, according to the latest IMRG-Metapack figures. The data shows that monthly cross-border online growth was down 31.1 per cent on December 2016. However despite the seemingly negative figure, this is the normal pattern for this time of year.
Doddle closes stores; focuses on partnerships
Click and Collect delivery startup Doddle will be closing down 17 of its 24 stand-alone High Street stores, reportedly laying off 100 staff members in the process, and will be refocusing its business model on third party partnerships. In a statement, the delivery firm said: “The Click and Collect market continues to grow rapidly, and as consumer preferences evolve