The Metapack Delivery Benchmark Report 2024

Unified commerce is undeniably on the rise. Your customers regularly switch from one channel to another, which means they’re not necessarily where you think they are!

Understanding their pathways must be an absolute priority. Let Metapack help you navigate the complexity of the modern buyer journey for a strong and successful 2024.

Based on data from 8,000 consumers and more than 800 merchants across 8 key markets, the research dives into the minds of both shoppers and retailers. Through actionable insights, you’ll gain the information you need to be where your customers are.

This free report will help you:

  1. Understand the silent shift occurring beneath the surface and how to move with the industry in 2024.
  2. Learn more about the latest ecommerce trends, shopper preferences and delivery priorities.
  3. Discover the most reactive touch points - and how to leverage them - to create a consistent and cohesive buyer journey.
  4. Get expert advice on how to develop an integrated customer experience across all channels.

Get the inside scoop on emerging ecommerce trends and untapped buyer journeys


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