A Seamless Omnichannel Experience



Retail Systems and Vertex, a leading global provider of tax software solutions, surveyed 102 retail decision makers to assess the development of their omnichannel set ups in relation to their sales strategy, tax functions, and cloud transformation journey. The results offer a representative snapshot of the key challenges and drivers for retail organisations as they look to achieve a seamless omnichannel set up which meets customer and regulatory demand.


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