12/09/11
By Karen Moss
iForce anticipates taking on between 1,800 to 2,000 agency staff to cover the fast approaching peak period when the UK starts its Christmas shopping online. For nine months of the year iForce operates with 550 full-time employees and a core team of around 200 agency colleagues.
The online retail peak period from 1 October to 31 December is when e-fulfilment is truly tested, and during this period last year iForce dispatched 2.6 million orders. That’s 10 million items with a total retail value of £200 million – both figures showing a 14 per cent increase on the previous year.
Mark Hewitt, CEO at iForce commented: “We anticipate an even busier peak this year not just because clients, such as John Lewis, Sainsbury and Boots, achieve strong year on year online retail growth but also because the volumes being processed through iForce’s multi-channel returns processing and remarketing arm will have soared."
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