Waitrose has gone live with the S1 Retail Payments solution as part of a project to enhance payments capabilities across its 227 UK supermarkets.

The S1 software solution consists of a central transaction switch and back office system, plus an intelligent in-store payments component which was installed on the supermarket's approximately 4,000 tills.

Having historically used a payments infrastructure wholly sourced from a single supplier, Waitrose wanted to move to an environment that allowed them to select best-of-breed solutions for both hardware and software, and accommodate future payments and service evolution. Kevin Berry, systems director at Waitrose, comments: “It is important to us that our new system process card payment transactions at all times, providing the high quality of service expected by our customers. S1 offers a flexible payments platform that integrates easily with our EPoS application and helps simplify compliance with banking standards.”

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