PayPoint helps hotel deal with holiday rush

The run up to Valentine’s Day has proven exceptionally demanding for boutique and luxury hotel specialists, Mr & Mrs Smith. Transactions processed through PayPoint.net were up 28 per cent.

The three weeks before 14 February are a notoriously busy time for Mr & Mrs Smith as its customers book romantic Valentine’s weekend getaways.

Mr & Mrs Smith has seen more than a 60 per cent increase in Valentine’s Day bookings over the past four years, with PayPoint.net supporting its online payment processes. Not only has the payment provider helped the business handle surges in demand around busy periods, but it has protected the growing company against fraud – ensuring tight security for customers and the business alike.

Aline Keuroghlian, head of PR & marketing at Mr & Mrs Smith, says: “Valentine’s Day is a key booking period for us. The nature of our business sees style-conscious couples looking for the perfect Valentine’s break, as well as luxury holiday gifts. PayPoint.net plays a key role ensuring we can securely handle surges in transactions during peak times. It’s imperative that we offer our customers the best possible service while protecting them, and us, against fraud.”

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