Michael Kors uses Aptos for customer engagement
Written by Peter Walker
Michael Kors has selected Aptos for a customer engagement pilot.
The luxury fashion and accessories brand will be using Aptos ONE, a cloud-native, microservices-based retail platform, to enable customer transactions to be processed anywhere on local mobile devices.
“While the initial pilot deployment is focused on making the sale anytime and anywhere with a mobile device, ultimately we will be looking at how the Aptos ONE Platform can create a foundation to innovate faster, unify and streamline core commerce and customer enablement capabilities, and differentiate the Michael Kors shopping experience in a way that is unique to our brand,” said Dave Kardesh, chief investment officer at Michael Kors.
Kardesh added that the platform sits alongside existing Aptos Store point of sale systems to create a flexible and scalable technology ecosystem.