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Saturday 24 August 2019


Debenhams offers Western Union money transfers

Written by Peter Walker

Debenhams has partnered with Western Union Company to offer a global money transfer service from its stores with travel money bureaux.

Customers will have the choice to complete the whole transaction in-store at Debenhams Travel Money bureaux, or to use the Western Union Mobile app and pay at Debenhams locations.

“As a part of Western Union’s broader FinTech and innovation strategy, the company is extending its digital transformation, by integrating digital services across our physical agent network,” said Odilon Almeida, president for global money transfer at Western Union.

Andy Newman, head of Debenhams Personal Finance, explained the company now has travel money bureaux at over 100 stores and will be introducing a total of six more in the coming months.

Last week, Debenhams reported pre-tax profits down 84 per cent from £87.8 million to £13.5 million during the half year to 3 March, amid a “challenging UK market background”.

Western Union has a network of more than 6,400 agent locations across the UK, including locations in retailers like John Lewis, Ryman, WHSmith and Sainsbury’s.

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