Visualsoft has developed new technology that will make it easier for UK retailers using its web platform to integrate the CollectPlus click and collect service into their websites. Red Hot Sunglasses is the official launch client, having been trialling the new feature since May.

Once integrated, retailers will be able to offer their customers the option to have their purchases delivered to their most convenient CollectPlus store for collection. The technology will display store locations in a fully mobile responsive map embedded into their checkout flow. Once the customer has completed their purchase, a CollectPlus label will be automatically produced. Online retailers already using the returns service can also choose to include a returns label in customers’ parcels using this integration.

Matthew Jacques, strategic partnerships director at CollectPlus, says: “We’re now in the second decade of click and collect and over the next year we’ll really see it start to come of age as the delivery market matures and retailers tailor their approach to meet their customers’ expectations. Online shoppers want to be able to choose from a range of delivery options and select a service that meet their needs. We know from our own research that for many people, waiting in for deliveries is a hassle – they want to be able to receive their purchases at a time and place that suits them. Click and collect from CollectPlus gives them that convenience. Our new web plug-in will make it quicker and easier for retailers to integrate click and collect into their websites which will allow smaller businesses to offer this option to their customers - having previously struggled to invest in doing so. Visualsoft has been a great partner in helping us to deliver this, combining its technical expertise with a dedication to customer satisfaction, which we share. We will will continue to look for ways to make it easier for online retailers to take advantage of our services in the coming months.”

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