Zetes has implemented its voice solution 3iV Crystal at Vanity Fair Brands Lingerie Europe for the automisation and optimisation of its logistics processes. VFB Lingerie Europe has been part of the North American Fruit of the Loom Group since 2007, and owns such brands as Belcor, Intima Cherry, Gemma, Lou Paris, Variance, Bestform and Vanity Fair.

3iV Crystal is used for automating the picking and cross-docking processes at the company’s main warehouse in Igualada, Spain, which has an area of 8,000m2. The facility can send out anything from 15,000 items a day to 25,000 at its busiest times. 3iV Crystal was integrated directly into the warehouse management system already used (Manhattan WMOS), and did not require any middleware. Zetes customised the voice system so that the company could conduct picking and cross docking tasks using voice technology. The system performs various tasks simultaneously, and manages all shipments, taking into account styles, sizes, colours, etc, and obtaining real-time information whenever required.

VFB Lingerie Europe began working with the system in September 2009. Having used it for six months, the company has already recouped its investment and says that it has gained measurable benefits. Toni Solé, IT manager at VFB Lingerie Europe, says: “In just six months, our initial expectations have been fulfilled. Zetes and its voice solution have enabled us to increase productivity by around 20 per cent, and we can now offer a faster, more efficient service to various companies without any errors, unlike the previous paper-based system, where errors were inevitable due to the wide variety of products we handle.”

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