5/07/11

By Karen Moss

Slug and Lettuce pubs have called time on slow payments across its chain of pubs. As of today it will accept contactless payments at its 80 pubs nationwide for orders of £15 and under.

The rollout comes after a hugely successful trial in four of its London pubs, which saw Barclaycard terminals processing 1,500 contactless transactions in one month alone. The move to contactless will mean customers can simply pay for goods and services by holding their card on a reader, without the need to enter a PIN or sign their name.

Currently, the average transactional value at Slug and Lettuce is £8.89.

It is envisaged that contactless will be rolled out across all of The Stonegate Pub Company’s 66 outlets in the near future. Currently, 61% of card transactions processed by the company’s pubs and restaurants are below £20, which account for 2.5 million transactions annually.

George Wright, head of marketing for The Stonegate Pub Company, says: “The trial was an astounding success for us and was well received by our customers. It reduced queuing significantly, giving diners smooth and quick service. Our customers are time sensitive and don’t want to be limited in their choice of food due to the amount of cash they have on them at the time. For these reasons we see contactless payments having a huge future in the pub environment.”

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