04/03/2010
By Scott Thompson
Cath Kidston is implementing Maginus e-Commerce to support growth which includes the launch of a new website.
The Maginus system has enabled the vintage homeware and fashion retailer to offer its customers same day delivery or preferred delivery time slots, as well as providing real-time transactional information across the business.
Paul Spinks, managing director at Cath Kidston, comments: "Our new site will support the business as it continues its expansion. The website needed technology that will provide better integration between the website and the head office retail system, and we needed a solution that could support our warehouse."
"Our picking and packing accuracy has improved dramatically and this means our same day dispatch figures have increased to over 95 per cent. With the new system they can also offer customers a preferred delivery time slot such as morning, afternoon or evening which has improved customer satisfaction," he continues. "The roll-out of the technology is crucial in supporting our long-term business plans. We are expecting it to improve the stock replenishment process and we are excited at having more real-time transactional information across the business."
