Beaverbrooks has completed the roll out of an in-house developed store management solution across 66 stores which will deliver real-time sales statistics. The new systems, which runs on Vodat International’s integrated voice and data network, will help dramatically reduce operational costs.

Vodat has also built WiFi and 3G into the network so that Beaverbrooks can run its point of sale wirelessly; store staff can now take the PoS to the customer rather than making them stand at a traditional sales counter. Beaverbrooks has found that sales are more likely to be made where customer and staff can sit together, without interruption.

Vodat has also ensured that the network is robust and resilient – selling big ticket items like jewellery, Beaverbrooks need to be assured that there are no breaks in connection, so payments, most of which are by card, always go through.

Patrick Walker, Head of IT at Beaverbrooks, said, “Our business operates in a niche sector and all the solutions we reviewed didn’t quite meet our expectations. We made the decision to design our own technology, however we needed to consider a number of factors for the implementation. We needed to ensure that the new EPOS kit was PCI DSS compliant. We have a great relationship with Vodat International and the network they provide us is fully PCI compliant which took away the pain for us.”

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