Following a £250,000 investment in BCP’s voice directed warehouse management system, BWG Foods has seen benefits across its business.

The wholesale and retail company operates some of Ireland’s foremost brands including more than 900 SPAR, EUROSPAR, MACE and XL stores, a chain of 22 Value Centre cash & carry outlets, BWG Foodservice and the Xpress Stop retail brand.

BWG Foods’ decision to implement voice technology followed a comprehensive review of new technologies. The retailer wanted improved accuracy and productivity, the tracking of key processes and stock movements and a reduction in the costs associated with stock holding and man power.

Veronica Sullivan, head of IT at BWG Foods, says: “BCP's Voice Accord emerged as the best fit for our business given it is a fully integrated solution capable of covering the complete range of our warehouse activities.”

Voice was initially implemented in BWG Foods’ wholesale division where, a new purpose built depot at North Road in Dublin provided the opportunity to deploy Voice WMS from the outset. The system encompasses BCP’s complete Accord Voice, operating with Vocollect’s Talkman T5 terminals and a Motorola RF network, both supplied through Irish specialist, Heavey RF.

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