×

Did you know that your web browser is out of date?

To get the best possible experience on our website we recommend that you upgrade to a newer version or alternative web browser. To find out how and why to update your browser, click here.

Choose your categories

A completed entry will include:
1. Entry Form
2. 1000 Word Submission
3. Company Logo
4. UK contact details

READ MORE ON HOW TO ENTER
ENTRY FORM

2018 WINNERS & SHORTLISTED

RETAILER CATEGORIES: open to retail companies (or providers entering jointly with a specific retailer)

1. In-Store Innovation of the Year
This award will recognise a retailer who has implemented an innovative piece of in-store technology within its retail estate. This could range from a new EPoS system, self-checkout service, kiosk, touchscreen or mobile till point, to virtual fitting room technology, targeted marketing or an in-store customer ordering and collection feature. The winning entry will be able to demonstrate how such technology has improved the company’s business, along with the degree of innovation present in the IT solution. Enter here
2018 winner: Caffè Nero & Yoyo

2. Online Innovation of the Year
This award will recognise a retailer who has successfully implemented an innovative technology within its online operations. This could range from new website features such as hyper-personalised content, recommendation engines and artificial intelligence-based chatbot assistants, to new social media tools or voice assistant integration. The winning entry will be able to demonstrate how such technology has improved the company’s business, along with the degree of innovation present in the IT solution. Enter here
2018 winner: Nisa Retail

3. Retail Charity Partnership of the Year
This award will consider the ways that technology allows retailers to better serve their charity partners. The winning entry from a retailer may involve innovative methods for customers to donate either online or in-store, new loyalty programme features, or the way that the retailer is using technology to aid the physical delivery of charity collections or donated goods and supplies. Enter here
2018 winner: Sue Ryder & K3 Retail

4. Technology Project of the Year
This award will recognise a retailer who has delivered a successful technology project into its operations. The winning entry should demonstrate that the project has met all requirements and highlight how it has improved the overall operations of the organisation. The judges will also assess the innovation level of the technology deployed. Entries are open to retailers and to vendors making a joint submission with a named retailer. Enter here
2018 winner: Swinton Group & NICE

5. Retailer of the Year
This category is open to ‘traditional’, multi-channel and pure-play retailers who have implemented a game-changing digital strategy or innovation over the past 12 months. The award will recognise technology advancements made either in-store, online, on mobile or across channels that have had a significant impact, such as delivering cost savings or better levels of customer service. Enter here
2018 winner: Aldi Stores 

6. Best Green Initiative - NEW CATEGORY
This award recognises retailers that have implemented the most innovative green initiatives within their stores or company offices. This could be reducing or offsetting carbon, plastics or packaging on the shop floor, encouraging staff to think about reusing and recycling, or reducing or recycling overall waste and improving energy and resource efficiency across the business. The winning entry should demonstrate a joined-up approach and measurable results in its efforts to help the environment. Enter here

7. Best Use of Targeted Advertising  - NEW CATEGORY
This award will consider the ways technology now enables retailers to make sure customers get advertising relevant to them. In a post-GDPR world, the winners in this category will have to prove they treat people’s data correctly, while making the most of it to deliver personalised, targeted content at the right time. We want all the details of projects that made the most of shopper information to deliver marketing that really hit the spot and drove loyalty. Enter here

PROVIDER/VENDOR CATEGORIES: open to providers and vendors in the retail market

8. In-Store Technology of the Year
This category is open to providers and will identify a new in-store technology that has the ability to significantly improve a retailer’s operations. Examples include: point of sale hardware, self-service kiosks, new processing, stock or management systems, technology to monitor footfall or analyse customer demographics, and new ways for customers to place an order, receive targeted marketing or book an in-store appointment. The winning entry will be able to demonstrate why the technology is innovative and how it can improve a retailer’s business. Enter here
2018 winner: Panasonic Business

9. Mobile Solution of the Year
This award will go to a solution by a vendor that enables customers to get the most out of the mobile experience, using their devices to engage with a retailer and shop whenever and wherever is convenient for them. The winning entry will detail technology that is powering the mobile channel, be it an app, mobile payments service, mobile marketing system or a mobile-optimised website. Enter here
2018 winner: Slyce & Tommy Hilfiger

10. Online Solution of the Year
This accolade will go to a vendor-created solution that enables customers to get the most out of their online shopping or engagement experience with a retailer. The winning entry will detail technology that is powering the online channel, be it a payments service, marketing system or a solution to fully optimise an e-commerce website. Enter here
2018 winner: Yieldify

11. Multi-Channel Solution of the Year
The winner of this category will be a solution from a vendor that is making a real difference to retailers’ multi-channel operations. The solution will help retailers execute a truly omnichannel approach, whether that be in terms of seamless cross-channel customer experience, the drawing together or easy deployment of back-end systems across all operations, or the ability to gather and analyse business data from all areas of the business in a single, holistic way. Enter here
2018 winner: Data Clarity

12. Mobile Technology Vendor of the Year
This award will recognise a mobile technology vendor who has excelled in its field, implementing innovative technology in retail organisations during the past year. The judges will be looking for evidence of how deployment of the company’s technology has led to an improvement in the overall efficiency of a retailer’s mobile operations. Enter here
2018 winner: Yoyo

13. Online Technology Vendor of the Year
The winner of this category will be an online technology vendor who has excelled in its field, implementing innovative technology in retail organisations during the past year. The judges will be looking for evidence of how the deployment of the company’s technology has led to an improvement in the overall efficiency of a retailer’s online operations. Enter here
2018 winner: Risk Ident

14. Multi-Channel Technology Vendor of the Year
This award will recognise a technology vendor who has excelled across channels, implementing innovative technology in multi-channel retail organisations during the past year. The judges will be looking for evidence of how the deployment of the company’s technology has led to an improvement in the overall efficiency of a retailer’s multi-channel operations. Enter here
2018 winner: Bleep UK

15. Analytics Provider of the Year - NEW CATEGORY
Increasingly the backbone of successful customer campaigns, this award recognises the analytics providers doing the best work in turning big data into actionable insight. Winners here will be able to demonstrate advanced technical capabilities which have provided clear results for retailers. We’d like to see innovative use of things like artificial intelligence and machine learning to crunch the numbers at the back end, paired with intuitive front end displays and reports that make the analysis easy to understand and use. Enter here

GENERAL CATEGORIES: open to either retailers or providers (please note that joint entries are required for the 'partnership' category)

16. Delivery Initiative of the Year
The continuing rise of online and mobile retail has made the supply chain and delivery process a number one priority for retailers. This award will recognise the implementation of innovative technology to boost a retailer’s omnichannel delivery proposition – be that in the supply chain, stock management system, logistics process or last-mile delivery. The winning entry will provide evidence of the ability to enable the seamless delivery of orders, resulting in a superior experience at every customer touchpoint. The category is open to retailers, delivery firms and technology providers in this field. Enter here
2018 winner: DFS, Salmon & Satalia

17. Startup Company of the Year
This award will recognise a visionary startup (launched two years ago or less) with a retail technology product or service which is set to, or has recently had, a significant impact on the sector. Companies should detail why they are ones to watch, successes to date and why they are changing the way that the retail sector operates. We welcome entries from every area of the retail technology sector. Enter here
2018 winner: LoyalFree

18. Best Use of Augmented or Virtual Reality
Augmented reality (AR) and virtual reality (VR) are emerging technologies being increasingly utilised by the retail industry to showcase goods, engage audiences and enhance a customer’s overall shopping experience – often by helping them visualise customised products or how items will look in their own home. This award will recognise a creative and effective use of AR and VR in the retail environment, and the judges will be looking at both the level of innovation involved and evidence of how the technology is delivering benefits to a retail organisation and its customers. Enter here
2018 winner: Activity Superstore

19. Most Disruptive Retail Technology
This category win will go to a company who the judges feel have come up with the most disruptive retail technology during the past 12 months, one that has the potential to disrupt the way the retail sector operates, displacing an earlier technology. The aim is to champion technology firms with strong solutions or services that identify a gap in the market or look to improve current ways of working; companies that could well become game-changers by helping to redefine retail in the coming years. We welcome entries from every area of the retail technology sector. Enter here
2018 winner: Brisqq

20. Retail Partnership of the Year
This category will recognise a successful partnership between a specific retailer and a technology supplier. The winning entry may involve the implementation of a new technology project – such as a back-end system, stock process or customer-facing feature – or the development of a new technology, such as a mobile app or personalisation tool. The judges will be looking for evidence of a successful technology roll-out and an effective partnership between the two companies involved. Enter here
2018 winner (in-store): Bünting Group & Relex
2018 winner (online): Wallis & Dressipi

21. Outstanding Individual Achievement
This award will commend an individual from a retailer or technology supplier who has made an outstanding contribution to the retail technology sector over the course of the last 12 months. Enter here
2018 winner: Sophie Hainsworth & Jason Nesbitt, LoyalFree

22. Best Use of Search - NEW CATEGORY
This award looks at those e-commerce providers providers and search engine optimisers that have best taken advantage of the search bar to drive traffic to their website. Mastering search engine optimisation, the company should be innovating in this field by delving into voice or visual search, using advanced algorithms to get clicks and making the making sure the web crawlers decide their online presence is worthy of the top search result. Winning entries must be able to demonstrate successful search strategies, with the metrics to prove it. Enter here

23. Retail Comparison Site of the Year - NEW CATEGORY
In an increasingly saturated e-commerce market, consumers are turning to aggregators to help guide them to the products they want. This award recognises the best aggregators and technology out there, using resources and technical skill to give online shoppers an accurate view of what’s available across a variety of sectors. Winning entries will be able to show market-leading analytics and algorithms and the web ranking statistics to back up their supremacy. Enter here

24. Logistics and Supply Chain Award - NEW CATEGORY
An open category for retailers, providers and enabling technologies who can demonstrate how they have helped develop an efficient and reliable logistics, transport, supply chain or delivery service. The judges will consider scale, environmental impact, use of technology and innovation as well as cost efficiencies and shortened timescales. Enter here