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Choose your categories

A completed entry will include:
1. Entry Form
2. 100 Word Company Profile
3. 100 Word Summary
4. 1000 Word Submission
5. Company Logo
6. UK office address and contact details

READ MORE ON HOW TO ENTER
ENTRY FORM

RETAILER CATEGORIES: open to retail companies (or providers entering jointly with a specific retailer)

1. In-store Innovation of the Year
This award will recognise a retailer who has implemented an innovative piece of in-store technology within its retail estate. This could range from a new EPoS system, self-checkout service, kiosk, touchscreen or mobile till point, to virtual fitting room technology, targeted marketing or an in-store customer ordering and collection feature. The winning entry will be able to demonstrate how such technology has improved the company’s business, along with the degree of innovation present in the IT solution. Enter here
2016 winner: Red Ant & Halfords

2. Retail Security Initiative of the Year – NEW CATEGORY 
This award will recognise a retailer who is innovating in the area of loss prevention and the way that it addresses the physically security of its stock, either in the warehouse or the shop floor. The initiative may involve the receipt, tracking and management of stock, the tagging and surveillance of items in-store, or the processing and delivery of customer orders. The judges will be seeking evidence of improvements in loss prevention rates and visibility of stock. Enter here

3. Payments Security Initiative of the Year – NEW CATEGORY 
The winning entry in this category will be an anti-fraud measure that a retailer has implemented in the area of payments. This may cover payments taken in-store, online, over the phone or when serving customers in-home or remotely. The judges will be looking at how the technology has either reduced fraud rates and false positives, increased conversion rates or remote connectivity, or enhanced the authentication of customers. Enter here

4. Card and Payments Solution of the Year
This award will go to a retailer who has excelled in the field of cards and payments. The payments side of a retailer’s business is of course, hugely important, so the winning entry should highlight how the solution has improved the overall operations of the organisation and in particular, the service it offers to its customers. The judges will also assess the innovation level of the card or payments solution deployed by the retailer. Enter here
2016 winner: MasterCard 

5. Best Use of Technology in the Hospitality and Leisure Sector 
This award will recognise a company in the hospitality and leisure sector who has achieved business growth through the use of innovative solutions either online, through mobile, or within their physical locations. With consumer expectations central to this sector, the need to employ effective and efficient technology is of increasing importance. The judges will assess how the use of technology has helped improve either business performance or the customer experience. Enter here
2016 winner: OpenMarket & Virgin Trains 

6. Customer Experience Initiative of the Year 
This award will go to a retailer who has created an innovative personalised shopping or marketing experience, either in-store or online. Advances in technology such as in-store augmented reality, digital signage and the use of proximity marketing via mobile devices have highlighted how retailers are using technology to the benefit of their operations. The judges will assess how technologies such as these have enhanced the customer experience. Enter here
2016 winner: OpenMarket & Virgin Trains

7. Retail Charity Partnership of the Year – NEW CATEGORY 
This award will consider the ways that technology allows retailers to better serve their charity partners. The winning entry from a retailer may involve innovative methods for customers to donate either online or in-store, new loyalty programme features, or the way that the retailer is using technology to aid the physical delivery of charity collections or donated goods and supplies. Enter here

8. Retail Website of the Year
This award will recognise the development and growth of online retail. The winning retailer should demonstrate a user-friendly and smooth running website, which offers customers a seamless shopping experience. It will be able to demonstrate that it can handle large volumes of traffic and meet its customers’ requirements in areas such as personalisation or mobile optimisation. The judges will consider how the application of the technology achieves business benefits, along with the degree of innovation present in the IT solution. Enter here
2016 winner: Finery

9. Retail Innovation of the Year
Open to retailers who have created an innovative and successful new line of business, promotion, customer service or feature that has really set them apart from the competition. The judges will be looking for evidence that this innovation has or can create revenue and is sustainable. The category is open to both ‘traditional’ and online retailers. Enter here
2016 winner: Volkswagen UK

10. Technology Project of the Year
This award will recognise a retailer who has delivered a successful technology project into its operations. The winning entry should demonstrate that the project has met all requirements and highlight how it has improved the overall operations of the organisation. The judges will also assess the innovation level of the technology deployed. Entries are open to retailers and to vendors making a joint submission with a named retailer. Enter here
2016 winner: Virgin Media & Ocasta

11. Technology Team of the Year
This award will commend the achievements of a retail organisation’s technology team over the past 12 months. Applications will also be accepted from retailers that have outsourced part of their technology operations to a third party. The judges will assess the work done by the technology team in the past 12 months and how they have resolved any issues, while looking at how the technology employed has helped to create business benefits for the relevant organisation. Enter here
2016 winner: RELEX Solutions & Europris

12. Retailer of the Year
This category is open to ‘traditional’, multi-channel and pure-play retailers who have implemented a game-changing digital strategy or innovation over the past 12 months. The award will recognise technology advancements made either in-store, online, on mobile or across channels that have had a significant impact, such as delivering cost savings or better levels of customer service. Enter here
2016 winner: Shop Direct

PROVIDER/VENDOR CATEGORIES: open to providers and vendors in the retail market

13. In-store Technology of the Year
This category is open to providers and will identify a new in-store technology that has the ability to significantly improve a retailer’s operations. Examples include: point of sale hardware, self-service kiosks, new processing, stock or management systems, technology to monitor footfall or analyse customer demographics, and new ways for customers to place an order, receive targeted marketing or book an in-store appointment. The winning entry will be able to demonstrate why the technology is innovative and how it can improve a retailer’s business. Enter here
2016 winner: Verifone

14. Mobile Solution of the Year
This award will go to a solution by a vendor that enables customers to get the most out of the mobile experience, using their devices to engage with a retailer and shop whenever and wherever is convenient for them. The winning entry will detail technology that is powering the mobile channel, be it an app, mobile payments service, mobile marketing system or a mobile-optimised website. Enter here
2016 winner: 15gifts & EE

15. Online Solution of the Year
This accolade will go to a vendor-created solution that enables customers to get the most out of their online shopping or engagement experience with a retailer. The winning entry will detail technology that is powering the online channel, be it a payments service, marketing system or a solution to fully optimise an e-commerce website. Enter here
2016 winner: RichRelevance

16. Mobile Technology Vendor of the Year
This award will recognise a mobile technology vendor who has excelled in its field, implementing innovative technology in retail organisations during the past year. The judges will be looking for evidence of how deployment of the company’s technology has led to an improvement in the overall efficiency of a retailer’s mobile operations. Enter here
2016 winner: Qudini

17. Online Technology Vendor of the Year
The winner of this category will be an online technology vendor who has excelled in its field, implementing innovative technology in retail organisations during the past year. The judges will be looking for evidence of how the deployment of the company’s technology has led to an improvement in the overall efficiency of a retailer’s online operations. Enter here
2016 winner: PCA Predict

18. Multi-channel Technology Vendor of the Year
This award will recognise a technology vendor who has excelled across channels, implementing innovative technology in multi-channel retail organisations during the past year. The judges will be looking for evidence of how the deployment of the company’s technology has led to an improvement in the overall efficiency of a retailer’s multi-channel operations. Enter here
2016 winner: One Iota

GENERAL CATEGORIES: open to either retailers or providers (please note that joint entries are required for the 'partnership' categories)

19. Payments Partnership of the Year
The judges are seeking evidence of a retailer and a payments provider working together to create an innovative and seamless payments experience for the customer, which improves the overall customer journey or speed of payment. The judges will consider the technological solution as well as the thought that has been placed on customer needs by both parties. Enter here
2016 winner: MasterCard

20. Delivery Initiative of the Year
The continuing rise of online and mobile retail has made the supply chain and delivery process a number one priority for retailers. This award will recognise the implementation of innovative technology to boost a retailer’s omnichannel delivery proposition – be that in the supply chain, stock management system, logistics process or last-mile delivery. The winning entry will provide evidence of the ability to enable the seamless delivery of orders, resulting in a superior experience at every customer touchpoint. The category is open to retailers, delivery firms and technology providers in this field. Enter here
2016 winner: Parcelly

21. Startup Company of the Year
This award will recognise a visionary startup (launched two years ago or less) with a retail technology product or service which is set to, or has recently had, a significant impact on the sector. Companies should detail why they are ones to watch, successes to date and why they are changing the way that the retail sector operates. We welcome entries from every area of the retail technology sector. Enter here
2016 winner: Parcelly

22. Most Disruptive Retail Technology
This category win will go to a company who the judges feel have come up with the most disruptive retail technology during the past 12 months, one that has the potential to disrupt the way the retail sector operates, displacing an earlier technology. The aim is to champion technology firms with strong solutions or services that identify a gap in the market or look to improve current ways of working; companies that could well become game-changers by helping to redefine retail in the coming years. We welcome entries from every area of the retail technology sector. Enter here
2016 winner: Shopological (formerly SalesGossip)

23. Retail Partnership of the Year – NEW CATEGORY
This category will recognise a successful partnership between a specific retailer and a technology supplier. The winning entry may involve the implementation of a new technology project – such as a back-end system, stock process or customer-facing feature – or the development of a new technology, such as a mobile app or personalisation tool. The judges will be looking for evidence of a successful technology roll-out and an effective partnership between the two companies involved. Enter here

24. Outstanding Individual Achievement
This award will commend an individual from a retailer or technology supplier who has made an outstanding contribution to the retail technology sector over the course of the last 12 months. Please include a large, high resolution photograph of your nominee. Enter here
2016 winner: Jamie Turner, CEO, PCA Predict 

ENGAGEMENT & LOYALTY CATEGORIES: open to either retailers or providers

25. Best Engagement & Loyalty Scheme in the Hospitality and Leisure Sector
Creating a trusted brand that engenders repeat custom and high satisfaction is the aim of all operations, but the creation of truly outstanding brands is hardest where the competition is widest. The hospitality category considers the use of effective engagement and loyalty schemes in hotels, pubs and restaurants, sport and leisure. The scheme size and penetration, the effective use of the data gathered and use of innovation will be considered in the nomination. Please supply supporting evidence, but please do keep the submission to the required length. Enter here
2016 winner: Marriott International

26. Best Engagement & Loyalty Scheme in the Retail Sector
This award will recognise a retailer that has excelled in its engagement or loyalty programme, improving the consumer experience to drive more loyal customers. The judges will be looking for specific examples of how the retailer has successfully responded to consumers’ needs for a timely and relevant loyalty programme or engagement campaign across all channels, as well as the technology underpinning this. Enter here
2016 winner: i-movo & SPAR UK 

27. Most Disruptive Engagement & Loyalty Technology
This award will go to a technology who the judges feel has had or will have the most disruptive effect on engagement and loyalty - one that has the potential to disrupt the way the sector operates, and/or displacing an earlier technology. The aim is to champion wholly new ways of thinking, and especially encourage startup companies with strong solutions/services that identify a gap in the market or look to improve current ways of working; solutions that could well become gamechangers by helping to redefine customers’ expectations in the coming years. Enter here
2016 winner: SalesGossip

28. Best Use of Marketing and Engagement Technology
Recognising the most effective marketing technology or programme that can help engage customers and create value for the client. This category will be judged on the use of a system and results as well as the technology driving it. Judges want to see real impact and an effective method of turning people’s attention to a product, service or brand – and retain that attentionEnter here
2016 winner: PetsPyjamas

29. Employee Engagement Project of the Year
Awarded to the scheme that has done most to create a sense of belonging and engagement in a work environment, this category will recognise effective transmission of information and feedback, as well as an ongoing strategy to keep employees feeling a part of the whole organisation. Creative thought and a true understanding of the employees’ needs will need to be matched by evidence of success. Judges will want to see examples of the communication channels and technologies used to create, maintain or expand the employee engagement scheme. Enter here
2016 winner: Shop Direct

ENTRY FORM