09/01/12

By Karen Moss

Timpson experienced a 17 percent uplift in like-for-like sales in December against the previous year’s peak trading period. One of the UK’s largest privately-owned retailers, with 900 stores across the UK and Ireland, Timpson performed against expectations.

Timpson chairman, John Timpson CBE, says: “The 17 percent uplift is a great performance, especially given that so many of our shops are on the High Street.

“During the past year we opened 30 shops with a lot more to come in 2012. People are seeing the Timpson brand in more places and recognise us more and more as a multi-service retailer.

“The December sales are evidence of this and of our resilience in tough times. Shoe repairs, dry cleaning, photo-processing and particularly gift engraving and watch repairs all performed strongly in December.

“We are definitely benefiting from the make do and mend culture but customers are increasingly aware of the wide range of services available in our stores.

“The good performance has been right across the country with the very best branches being those which offer outstanding customer service. It’s simple, provide truly unbeatable customer care and customers will come through the door.”

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