RedPrairie is supplying its warehouse, workforce and event management systems as part of a major technology refresh programme at Specsavers. The solutions will be rolled out across 10 sites, with the first in Hong Kong due to go live in 2011 and the remaining sites in Australia, Hungary and the UK to follow over the next two years.

RedPrairie’s warehouse management system (WMS) replaces a number of legacy systems. It was chosen because it has the functionality to cope with the complexities of the retailer’s product range. The company’s workforce management solution, meanwhile, will provide greater visibility of the performance of Specsavers’ warehouse staff. The event management solution will deliver management and operational information to further improve warehouse performance. All three will be fully integrated with Specsavers’ Oracle ERP system.

“With over 1,500 stores and 26,000 staff, we are a fast growing business that is dependent on robust and effective technology to enable us to provide great service to our customers,” says Specsavers’ chief information officer, John Lister. “We were looking for a solution that we could easily integrate into our existing architecture and, following a thorough assessment of the available options, RedPrairie’s technology and functionality were identified as the best fit for the company. Their approach and track record in large scale retail transformation projects, along with their integration experience and ability to provide local support on a global basis, were also major factors in our decision to select them.”

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