By Karen Moss

Sony Music UK has selected arvato as its exclusive e-commerce distribution partner in the UK and Ireland. Under the agreement arvato will provide supply chain services for Sony’s premium consumer offerings, such as music and exclusive merchandise for MyPlay Direct.

The three year partnership includes warehousing and direct to consumer (D2C) distribution for hundreds of thousands of orders. These services and a comprehensive returns management programme will be managed from arvato’s 16,500 square-metre distribution facility in Milton Keynes.

“arvato has the necessary expertise and flexibility to adapt to our evolving needs in market undergoing significant change. This is especially important when it comes to delivering premium products directly to consumers, who expect a premium service,” says Stuart Hale-Brown, vice president operations, Sony Music UK. “The dedication from the team has really helped us in the transition of the e-commerce business. We look forward to working with arvato and incorporating its innovative solutions to drive our business forward.”

“Our existing relationship with Sony means we can leverage the B2B stockholding, providing higher stock availability, a shorter turnaround time of e-commerce orders and reduced replenishment costs,” explains Markus Schmücker, managing director, supply chain solutions, arvato UK & Ireland.

“E-commerce is now a critical part of our supply chain growth strategy in the UK as we expand our capacity to meet client and consumer demand. We offer companies an innovative, collaborative and scalable approach to create a seamless consumer experience.”

Home     More News


Other stories you may find of interest:

Phones4u turn to Fujitsu/Tata Consultancy Services
Fujitsu Technology Solutions has partnered with Tata Consultancy Services to deliver a PRIMERGY BladeFrame-based dynamic infrastructure to Phones4U, alongside NetApp V-Series storage

William Hill links up with paysafecard
William Hill customers can now use online cash solution, paysafecard, when spending money

Some cheer amongst the gloom
Retailers' IT budgets have been slashed by about 20 per cent over the past year, down from 1.3 per cent to 1.1 per cent as a percentage of sales, according to the latest Martec International IT in Retail report



Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

mpu_awards



Whitepapers
Maven and SAP Business Objects yield fruitful business insight for Berry Gardens: Business Intelligence case study.
Synopsis: Discover how Berry Gardens uses SAP Business Objects delivered by Maven to solve a daily complex logistical puzzle - how to get berries from field to shelf within a matter of hours. With a morning’s turnover typically worth between £7m and £10m, access to up-to-the-minute information is vital to Berry Gardens’ success.
Augmenting 3-D Secure with Comprehensive Controls for Fraud Prevention
An advisory guide by Accertify for enterprise merchant fraud teams and chargeback managers, risk analysts, Compliance officers and financial system managers who are looking for effective ways to reduce payment card fraud.
Low-cost ECO POS now a reality
Eco-Friendly POS:
It’s Not Easy Being Green …Or Is It?

Retailers no longer need to experience the pains of high monetary investment or an uncomfortable shift in normal operations to reduce costs and unnecessary resources.
Retail 2D: The connected Shopper
Today, retailers face a new connected customer that expects a seamless and customized shopping experience across different channels, from websites to mobile applications to in-store. This new technology-empowered shopper uses the Internet and a smartphone to search, compare, evaluate, and buy products and services, and most importantly, to engage and interact with retailers in order to get tailored offers.

Content on this page requires a newer version of Adobe Flash Player.

Get Adobe Flash player

This website is a part of Perspective Publishing Limited, registered in England No 2876166.