15/12/11
By Karen Moss
Poundstretcher has completed the replacement of its legacy hardware and upgraded its Torex PoS software. Alongside this, Poundstretcher will also upgrade its business analysis tool to incorporate Torex Business Analytics and Torex Loss Prevention.
The company has worked with Torex to replace all hardware for 370 outlets, including 1300 PoS systems in eight weeks.
Improving the speed and efficiency of card transactions and achieving PCI compliance were the major reasons for the upgrade. Where previously a standalone system was required, with the new hardware in place, this process will be completely integrated into the Torex PoS system, eliminating operator margin for error.
The upgrade facilitates the use of touch screens, removing the need for keyboards and will improve the speed and efficiency of service.
Jont McNae, IT operations manager, Poundstretcher, comments: “We have been Torex customers for several years now and we are thoroughly impressed by their ability to address our requirements and enable us to become PCI compliant, as well as focus on customer service with operational efficiency improvements.”
Helen Slaven, VP retail, Torex, explains: “Poundstretcher have been a valued customer for many years and it is great that they will now be in a position to make the most of the new technology. By adding Torex Loss Prevention the two systems will work together to give Poundstretcher an holistic view of their shrinkage. ”
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