14/07/11
By Karen Moss
An estimated 1.5 million UK staff will work within the e-commerce industry within the next four years according to new research from IMRG and eDigitalResearch. The second annual IMRG e-Jobs Index shows that 63 per cent of online businesses increased staff levels over the past year alone, with an estimated 730,000 now working in, or in support of, the e-commerce industry as revenues continue to grow.
The study shows that 74 per cent of e-commerce departments and businesses have increased their turnover since last year and presents a huge opportunity for the industry to develop further, as another 60 per cent of e-businesses are looking to increase staff numbers over the next 12 months.
As the popularity of smartphones and other emerging channels increase with consumers, retailers are beginning to merge and combine multiple departments and operations in order to create a coherent message across the board for all of their customers.
For more information visit http://www.imrg.org/IMRGWebSite/user/pages/homepage.aspx.
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