08/01/2010
By Scott Thompson
Faith Shoes is now using MetaPack to manage the distribution from its online stores.
Faith found that its manual consignment creation at the pack bench was becoming far too cumbersome to manage and so it wanted to improve the ability to print delivery labels. Through MetaPack, it is able to instantly get the correct label, designed according to required carrier specifications, off the pack bench for each consignment. It has also been able to easily add another carrier with no integration hassle, which has increased the delivery options and maximised all the carriers through automatic allocation to improve efficiencies.
David Earl, business systems manager at Faith, comments: "MetaPack has given us complete flexibility in carrier selection and allocation and manages all of the complex interfaces as part of the offering. We can now introduce new services, such as 'Next Day' in a matter of hours. The product\'s tracking capability is comprehensive and easy to use and has become the common window into the vast amounts of despatch data across the enterprise and best of all the implementation process from feasibility through to user sign off took less than four weeks with minimal set up costs."
