retail-debt-collection_aug2014
     

ELO Touch Tablet

By Scott Thompson

The Capgemini IMRG eRetail results for January 2011 show a widening gap between multi-channel retailers and their pureplay rivals. Shoppers in the UK spent a total of £5.1 billion online during January, 21 per cent more than the same time last year.

The results paint a varied picture of the performance of online businesses, with multi-channel retailers making the most of their brand and physical presence to secure a greater share of spending. Both multi-channel and online only (including catalogue) retailers declined at a similar rate from December, -24 per cent and -27 per cent respectively, but in terms of year-on-year, multi-channel jumped 30 per cent, while online grew just eight per cent compared with January 2010. Shoppers spent on average £195 in January with multi-channel retailers, compared to just £92 with online only; equating to a year-on-year average basket value change of two per cent for multi-channel and a decline of -27 per cent for online only.

Tina Spooner, director of information at IMRG, comments: “While the Index results for January show a very encouraging start to the year for e-retailers, it is important to note this strong growth is on the back of the lowest-ever annual growth recorded in January last year when the e-retail market grew just 4.6 per cent. Multi-channel retailers performed well last month with sales growing by almost a third compared with January last year, but the pureplays and catalogue retailers saw annual growth dip to eight per cent, following a year of steady growth in 2010.”



Home     More News


Other stories you may find of interest:

Multi-channel movers and shakers: results revealed
Retail Systems can exclusively reveal the results of a multi-channel movers and shakers survey, recently carried out by Retailinsider.com on behalf of K3

Luxury retailers invest in in-store technology
Luxury retailers are more advanced than High Street retailers, with a significant proportion investing into new technologies, according to research from PlayNetwork

2010 Retail Systems Awards: winners announced
Aurora Fashions/Thomas Pink/BT and The Co-operative Group were the big winners at the 2010 Retail Systems Awards

rbte_banner_28-august-2014



Advertisement


Whitepapers
Case Study - Specsavers uses Ricoh IT Services
Specsavers, the UK’s leading retail opticians, has once again extended its 12-year partnership with Ricoh IT Services (ITS) because of the professional, reliable and excellent IT managed support service provided to Specsavers retail stores.

Not only will the next phase of the relationship see more service improvements, but both Specsavers and Ricoh have put in place a number of innovative measures to reduce contractual costs by 25 percent over the duration of the new five-year contract.
From Abandonment to Acquisition: Five tactics to reduce abandonment in your m-commerce channel
In this WhitePaper, Jumio examine how despite a track record of constant growth through perpetual innovation, the online retail industry is actually currently underperforming and further growth being held back. Here’s Jumio’s perspective on the abandonment challenge and five tactics to apply to your mobile site or app to reduce abandonment along with examples of businesses that are already successfully applying these tactics.
Website Security Threat Report 2013
Today’s fast-moving threat landscape means you could be exploited - download Symantec’s Website Security Threat Report – and get up-to-speed with up-to-the-minute data and analysis on the latest cybercrime trends and developments.


This website is a part of Perspective Publishing Limited, registered in England No 2876166.
By using this website you agree to our COOKIE POLICY.