The specialist photographic retailer is adopting IntelliQ’s RetailKey Loss Prevention (RetailKey LP) software in an effort to monitor sales transactions, identify irregular or unusual patterns of activity, or anomalies. Jessops is seeking to establish if losses are due either to fraud, wastage or procedural errors.

“Using RetailKey LP we will be able to draw information from all areas of EPoS and analyse both visual and text data to judge the appropriate course of action, be it further investigation, staff training or the creation of new processes,” says Jim Graham, head of security and auditing for Jessops.

The retailer accepts its losses are in line with the retail industry average, but lacked any mechanism for determining the exact size and cause of these losses. The company also recognised that many of its products are vulnerable to theft because they are small, yet of high value.

“We believe that while we will get immediate benefits, for example in terms of identifying fraudulent credit cards refunds,” adds Graham. “Over time RetailKey LP will have a deterrent effect and also enable us to recognise problems and rectify them much more quickly.”