Preparing for the upturn: dynamic pricing Jeroen van Dinther, retail innovation lead at Capgemini Consulting, looks at how dynamic pricing can help retailers prepare for the upturn

In a shrinking market, IT must reduce its price tag to stay relevant Alan Morris, managing director at Retail Assist, says retailers need to look again at IT cost models. As turnover falls, new cost management principles are required to reduce IT spend and contribute to a leaner business

Keeping stock - essential for successful fulfilment Gian Luzio, product director at The Hut Group, looks at how to provide effective delivery and fulfilment

Crime and complacency A recession is no time to cut risk management budgets, yet retailers are so busy chasing new business, they risk being distracted from what’s creeping out the back door, says Richard Paterson, business development manager at Hicom

What’s in store for multi-channel retail? As the economy slows, consumers are holding on to their cash. Nowhere is this being felt most than in the retail sector, where sales are already in decline. For all the bad news, however, the High Street is not entirely devoid of growth, says Alastair Hanlon, director, industry solutions at Convergys

PCI compliance - retrench at your peril Sam Jackson, chief executive at Prologic, talks about options for achieving PCI compliance without compromising existing capability, and without incurring untenable costs

Forensic approach Simon Grant, CEO at IntelliQ, explains the forensic approach to tackling retail “shrinkage"

How retail is looking good online Consumer technology is so fundamental to organising our business, social lives and entertainment choices that UK business models are being increasingly influenced and driven by it. As a result it has never been more critical that the online world understands, adapts and improves the customer experience, says Neil McGowan, CIO at JD Williams

Right here, right now Today's retailers must focus on having the right stock in the right place at the right time, says Mike Dotson, vice president of global sales at Island Pacific

Retail goes mobile The implementation of technology in the retail industry has grown exponentially over the past few years. However, the market has even further to go in order to fully realise the opportunities presented by the mobile phone. So says Guiom Peersman, managing director at Dialogue Communications