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March 2009
Payroll project at Adnams - view story
Adnams has chosen ADP to provide payroll and time and labour management for its 330 strong workforce
Major IT systems upgrade at Antler - view story
Antler has upgraded its PoS solution to improve stock tracking capability
Homebase exploits customer feedback - view story
Homebase is developing plans to utilise online customer product reviews across multiple channels in 2009
Customer care programme a hit at Boots - view story
Boots has received feedback from more than one million shoppers, one year after the introduction of its customer care measurement programme, designed and managed by Empathica
High speed secure payment service for Borders - view story
Borders UK and Ireland has selected EMBOSS from YESpay to provide a high speed payment service (fully accredited by its card acquirer and PCI DSS-compliant) across its 41 stores and 500 tills
BT Fresca defies economic downturn - view story
BT’s e-commerce division - BT Fresca - reports an increased demand for its services from retailers over the past few months, as shoppers increasingly search out bargains using the internet
Dobbies to grow online offering - view story
Dobbies Garden Centres has chosen Snow Valley to deliver its next generation web platform
Feefo snags Charles Tyrwhitt contract - view story
Upmarket clothes retailer Charles Tyrwhitt has passed all of its online feedback operations, including those in the US, to Feefo
GAME joins fight against fraud - view story
GAME has joined Ethoca’s community of fraud fighters
Mothercare moves to in-store printing - view story
Mothercare is adopting in-store printing for its PoS
novaRetail supports Dunelm Mill growth - view story
Dunelm Mill has implemented novaRetail from CIBER UK as it moves away from paper processes to a systems based approach, transforming both order and stock management at store level
PDA roll out at Système U - view story
Système U is to deploy 900 new PDAs as part of its extended roll-out of the G.O.L.D. Vocal solution from Aldata
PEL ensures M&S wired for sound - view story
PEL Services has supplied a multi-zone music and public address system at Marks and Spencer’s Westfield London store
2009 Retail Systems Awards open for entries - view story
We're now inviting entries for the 2009 Retail Systems Awards, which will take place in October
Excellent fit at Shuropody - view story
Shuropody has implemented YESpay’s EMBOSS solution integrated with EPoS software from Orcus in over 40 of its stores
Tesco moves forward with datacentre project - view story
Tesco has completed the first stage in its project to virtualise its entire UK datacentre
Tesco deploys RightNow - view story
Tesco has chosen RightNow to help it improve the support provided to customers during the buying process
Thomas Cook boosts online presence - view story
Thomas Cook UK & Ireland is using ATG to power its website
Wellworths takes Woolies’ place - view story
A former Woolworths store, reopening under the name of Wellworths in Dorchester, is utilising Futura’s retail management system
Improved communications at White Stuff - view story
White Stuff has rolled out a managed communications solution from Vodat International
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