MCC, a Microsoft Dynamics AX solution, will be implemented in all the retailer's 17 UK stores, including EPoS lanes, as well as in the back office and central distribution centre. It also provides a fully integrated e-commerce solution replacing the existing Jacobs transactional website, so all sales channels will be centred on a single solution for an improved customer experience.
Elliott Jacobs, general manager at the photographic retailer, says: “We went through a careful selection process, as this software is an investment in the future of the company. We liked the Dynamics platform and reviewed a number of dynamics suppliers, and Maginus impressed us with its expert understanding of our multi-channel challenges. We required a solution that would not only provide support, but had the capability to grow with the company and continue to improve our services and MCC had the capability to deliver.”
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