Julian Timm, IT director at the group, which operates 144 screens across 17 cinemas in the UK, says: “After researching numerous vendors we shortlisted two candidates. YESpay became the obvious choice as it was already PCI DSS pre-accredited and able to set up an initial trial quickly and efficiently.”
“The kiosks have taken over £800,000 in a three-month period and have helped increase payment security and reduce queues. This has saved us time and money, and improved the customer service experience,” Timm adds. “Since the implementation we have introduced electronic giftcards which can be used to pay at the kiosks. In the future we are planning for customers to be able to purchase tickets via their mobile phones and then collect at the kiosks. We also intend to allow our customers to be able to top up their giftcards at the kiosks and buy selected items such as popcorn and sweets. The business required a system that would support these additional operations.”
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