Anthony Leach, Debenhams senior online operations manager, comments: “In order to combat the continuing fraud challenges all online retailers face, we needed to further enhance our fraud screening and customer verification processes. 192business offered us a global solution which allows us to carry out quick, simple and efficient methods of robust identity verification. The ability to efficiently filter out fraudulent orders, thereby minimising chargebacks, whilst maximising customer revenue is crucial for our business as we seek to continue our growth.”
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